Chapman Las Vegas Dodge Chrysler Jeep Ram

I have been going to Chapman since purchasing a new Dodge truck in 2006. I can't begin to tell you how much I like this dealership. They treat you like family. I had trouble with my nav/audio system and t truck in 2006. I can't begin to tell you how much I like this dealership. They treat you like family. I had trouble with my nav/audio system and they made sure that the repair was done entrirely to my satisfaction. My service advisor "Denny" (female) always provides superior customer service. I rate them 5 stars!! More

On January 17, 2011 my 2009 Dodge RAM 1500 P/U would not start. One call to Chapman's Service Center and TONY SANTOS provided all the necessary information for me to arrange a tow thru the Chrysler Road Ser start. One call to Chapman's Service Center and TONY SANTOS provided all the necessary information for me to arrange a tow thru the Chrysler Road Service Center. Within 30 minutes a tow-truck arrived to tow the vehicle to Chapmans Service Center. Considering the present work load already in process at the Service Center and the expected work required for repairs it was necessary to keep the vehicle and a Rent Car was provided by Enterprise. Again, TONY SANTOS took care of every detail and continued to maintain contact me with the following days until the necessary repairs were complete. TONY always takes the time to patiently explain the details of the repairs as well as answering any other questions to my satisfaction. This is my forth Dodge vehicle and all have been maintained exclusively by Chapman's Dodge since I returned to Las Vegas in 1985. I appreciate the consistent quality of service that was provided on each. Lew Garrett More

I originally brought my car in for a oil and lube, then Denys went over a couple of things that needed to be done. She made me an appointment and I brought it in the next day. She also had the courtesy dri Denys went over a couple of things that needed to be done. She made me an appointment and I brought it in the next day. She also had the courtesy driver take me home which was really unexpected. I think she went above and beyond and it was greatly appreciated. A big thank you to your employee's. Thanks Joanne Frostad More

we made an appointment for 8 am and the truck never went in to the shop till 10:18 and was back out by 10:55. we waited at the dealer my husband went twice to check on the status of the truck and was told b in to the shop till 10:18 and was back out by 10:55. we waited at the dealer my husband went twice to check on the status of the truck and was told both times that they knew nothing and did't even know if the truck was in yet. when the truck was finally out of the shop we were told that we could have the problem dealt with when we got home to Canada and we should be able to make it home no offer was made to fix it and we were not asked what we wan't done. I was not happy at all with the way we were treated. feel free to call Wendy Schyrbiak 403 786 0120 More

I was greeted and the paperwork was accomplished in a prompt and expeditious manner. The waiting room and amenities were greatly appreciated. The work involved on my vehicle took most of the day. I was prompt and expeditious manner. The waiting room and amenities were greatly appreciated. The work involved on my vehicle took most of the day. I was offered and accepted transportation to, and the following day, from, my residence. The delivery and pick-up by the driver was very efficient and pleasant. More

Anthony was very helpful. My Jeep was delivered to your dealership because it would not start. I was out of town at the time and had to conduct business on the phone. Anthony listened and fixed my Jeep. dealership because it would not start. I was out of town at the time and had to conduct business on the phone. Anthony listened and fixed my Jeep. I appreciate being able to get things done and not being in town. 5 stars for Anthony and your dealership. Excellent service. More

I would like to take this time to thank the staff in the auto body department. I'm from Canada and had an incident in Montana during the Chrismas holidays. On Dec. 21st. I drove in to Las Vegas Chapmans Dod auto body department. I'm from Canada and had an incident in Montana during the Chrismas holidays. On Dec. 21st. I drove in to Las Vegas Chapmans Dodge and I explaned to Sam Gordon (Collision Manager)my situation and when i would be returning to Canada (10 Days).His staff asured me that it would be ready. This was not your tipical fender bender. Within 5 days it was done and a job well done. From door to door service with rental car to working with my insurance, Chapman Dodge you should be proud to have a staff that truly cares about the customer. Tommy More

The dealer ship was very professional and knowledgeable. They looked over my jeep for any and all problems that might be wrong. Not just the ones that I reported. They found the problem very quickly, when o They looked over my jeep for any and all problems that might be wrong. Not just the ones that I reported. They found the problem very quickly, when other shops could not. Tony Santos even found a part warranty on my jeep and that alone impressed me the most. My jeep runs great. Thanks! More

NATE PLEMONS, HAS BEEN VERY HELPFUL ON SCHEDULING MY REPAIR (rack and pinion)AND, COORDINATING W/MY WARRANTY COMPANY, REGARDING APPROVAL ON REPAIR AND PAYMENT. I SINCERELY APPRECIATE THE FACT THAT NA REPAIR (rack and pinion)AND, COORDINATING W/MY WARRANTY COMPANY, REGARDING APPROVAL ON REPAIR AND PAYMENT. I SINCERELY APPRECIATE THE FACT THAT NATE PLEMONS RESPONDED AND RETURNED MY CALL. IT WOULD BE NICE IF OTHER BUSINESSES WOULD DO THE SAME. More

I was very pleased with the repair service done on my truck. The communications with the Service Department and the work performed was done in a very professional manner. The information on the repairs n truck. The communications with the Service Department and the work performed was done in a very professional manner. The information on the repairs needed to be done was very clear and informative. I will use the services again. More