Chapman Las Vegas Dodge Chrysler Jeep Ram

Well is really hard to find an employee with knowledge about what is "customer service " mean! They (cisco Gutierrez and Bill) just gave me a great service! As soon as I get into the dealership "cisco about what is "customer service " mean! They (cisco Gutierrez and Bill) just gave me a great service! As soon as I get into the dealership "cisco Gutierrez" ask me if I need any help, and put me in contact with "bill". They work togheter to help me. It was fast and with a a good price! :-) More

Tony Santos went above and beyond my expectations for Great and Friendly(& expeditious)Service!Thankyou Chapman Dodge Service Department for your Great work! Great and Friendly(& expeditious)Service!Thankyou Chapman Dodge Service Department for your Great work! Thankyou again,Edward & Julie Levens V-North las vegas More

My service was completed before time. Great service. I My service was completed before time. Great service. I have had the last 3 oil changes there and also had a window control replaced which the servic My service was completed before time. Great service. I have had the last 3 oil changes there and also had a window control replaced which the service rep checked for warranty and found that it was covered in a warranty I plan to have all the work done on my car by this dealership. Thank you More

I tried to purchase a extra ignition key for my 2009 PT. I was told that chryslers computer says that the vehicle was never sold. chapman said that they would take care of this and make a later appointment I was told that chryslers computer says that the vehicle was never sold. chapman said that they would take care of this and make a later appointment to correct. I did, I arrived and the problem was still there. still no key and very dissapionted. David A Driskell............... More

I liked the new customer lounge, much better than 1 or 2 seats. I first came here because United Dodge closed, I have been pretty satisfied with the service, and plan on continuing bringing in my car. The s seats. I first came here because United Dodge closed, I have been pretty satisfied with the service, and plan on continuing bringing in my car. The service reps have been very nice, and seemed very helpful. Thanks More

I drove in the drive through, The service writer checked my info, I relaxed in the customer area using the free wifi to catch up on some work, the service writer came to tell me that my vehicle was ready. T my info, I relaxed in the customer area using the free wifi to catch up on some work, the service writer came to tell me that my vehicle was ready. The technician even took the paper mat with him when he exited my vehicle. I drove away feeling like this is good customer service! More

My thanks for the responce to my promble on my 2001 My thanks for the responce to my promble on my 2001 Chryls. I commend your staff of employees: Micke Nicosia. Adan Mendez, and Don Hamrick, for t My thanks for the responce to my promble on my 2001 Chryls. I commend your staff of employees: Micke Nicosia. Adan Mendez, and Don Hamrick, for the great service. Thanks gain, Paul Ford. Will contune to have my car service my your business, Nd will refer you for any car service to my friends. All your employees deser a big thank you from your MANGEMENT More

Have had a problem with the rear door on drivers side since I bought vehicle....This is the second time it is supposed to have been repaired and it still has the original problem....The passenger side do since I bought vehicle....This is the second time it is supposed to have been repaired and it still has the original problem....The passenger side door was making strange noises, so they replaced a part and now the door is worse than it was before supposedly repaired...Had to leave car for two days...borrow vehicle to get to work and make arrangements to have someone help to pick car up....so right now I am quite fustrated with the outcome... Jamie Losser More

My whole experience was pleasant. My service rep, Denise, made me feel that my vehicle was placed in good hands. I was kept informed the entire time and the cost was as quoted! My van had 3 recall Denise, made me feel that my vehicle was placed in good hands. I was kept informed the entire time and the cost was as quoted! My van had 3 recall notifications plus other work;my technician, William Johnson/#513, performed the work quickly and well. I was also given a recommendation of another repair (along with an estimate)which I fully intend to have done by this dealership when the part can be found. I feel very comfortable and confident coming to Chapman's and will come here again for any service. I am recommending them to my neighbor who also has a similar van! More

THE SERVICE ON MY VAN GREAT... EXCEPT THE BATTERY CABLE WAS NOT TIGHTEN.. RESULTED IN A TOW. A FIVE HOUR DELAY AND MY DAY BEING SHOT TO HELL... QUALITY CARE AND WORKMANSHIP ALSO REQUIRES A CHECK LIST. WAS NOT TIGHTEN.. RESULTED IN A TOW. A FIVE HOUR DELAY AND MY DAY BEING SHOT TO HELL... QUALITY CARE AND WORKMANSHIP ALSO REQUIRES A CHECK LIST. THAT EVERYTHING IS COMEPLETED. PLEASE TAKE AN EXTRA MINIUTE TO COMPLETE IT.. ! ! LESLIE B FURSETZER More