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Chapman Hyundai Scottsdale
Scottsdale, AZ
1,328 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,328 Reviews of Chapman Hyundai Scottsdale
April 28, 2012
First of all the price was better than any other Hyundai place that we could find with the same vehicle. We went in and we did not feel pressured to purchase at anytime which we really appreciated. When w place that we could find with the same vehicle. We went in and we did not feel pressured to purchase at anytime which we really appreciated. When we found out that the vehicle would not be there on time they were able to contact another dealership to get the same vehicle on time. They went above and beyond to help us get the car when we needed it. Thanks. More
by jrcarrol
Employees Worked With
Tye Heinrichs
April 28, 2012
Esitmate of work required on AC was incorrect. Freon charge determine and started the outcome of the compressor was bad. Still had to paid for labor without compressor being fix. Oil Change turns into charge determine and started the outcome of the compressor was bad. Still had to paid for labor without compressor being fix. Oil Change turns into a $200 service bill. Easier to buy a new car - so I did! More
by amatusak
Employees Worked With
Robert Malatt
April 28, 2012
Excellent day and great service in making a lease purchase workout for both parties. Very happy to upgrade to a new 2012 Santa Fe... this is my 3rd Santa Fe and i m very happy with my purchase. :) purchase workout for both parties. Very happy to upgrade to a new 2012 Santa Fe... this is my 3rd Santa Fe and i m very happy with my purchase. :) Keep up the great work! Andrew More
by amatusak
Employees Worked With
Terry Prokes
April 27, 2012
My husband & I went in to get a 2013 Genesis Coupe at the end of March. They did not have the car in, but it was supposed to arrive the following week. We were told we had to sign a purchase order in ord the end of March. They did not have the car in, but it was supposed to arrive the following week. We were told we had to sign a purchase order in order for them to hold the car for us so we did. We were also told at this time to ignore the price on the purchase order since it did not include anything about the trade. Finally after 4 weeks of waiting (YES 4 WEEKS) the car arrived. Please keep in mind during this time I called the dealership numerous times to get an ETA & no one could ever give one to me (I thought this was strange, but it is what it is). So finally on Friday 4/27 my husband went down to pick up the car. Yay - NOT SO MUCH!!!! While we were waiting for the car to come in I wanted to finalize the numbers & we were given an OTD price of $27,936. I said deal lets do this. When the husband got down there today he was told they made a mistake the price is now $29,200 otd. They didn't add in some of the taxes. I was mad but said whatever. Then he gets to financing & is told the otd price is $31,961. Are you kidding me? After my husband called me, I called the salesman & he ADMITTED that they are the ones that made the mistake, but they will do NOTHING about it. I had him go to his boss & ask if there was anything they could do since this last price difference was all on them & they wouldn't budge! I have never been so disappointed in a car dealership in my entire life!!! This place is ridiculous. After waiting 4 weeks & then for them to admit to making quite a large mistake, you would think they would do something about it, but they wouldn't. Unbelievable!!!! My husband left & I will go buy this this car somewhere else where they care about their customers. Do yourself a favor & stay away from this dealership!!! You will save yourself from a lot of unwanted stress & disappointment!!! More
by kspringfield
Employees Worked With
Joe Barone & his boss Jeff
April 25, 2012
My experience buying a 2013 Hyundai Elantra at Chapman Scottsdale Autoplex was great! Their team is friendly and effecient. I feel like I got a great car at a fair price and the process did not take hour Scottsdale Autoplex was great! Their team is friendly and effecient. I feel like I got a great car at a fair price and the process did not take hours and hours like it does at some dealerships. I highly recommend this dealership! More
by cindy.eggen
Employees Worked With
Andrew Dendle
April 24, 2012
Terry was so helpful and informative in assisting me in trading in my 2011 Sonata for the 2012 Genesis Coupe. He's attentiveness and courtesy were appreciated. He made me feel like he was genuinely intere trading in my 2011 Sonata for the 2012 Genesis Coupe. He's attentiveness and courtesy were appreciated. He made me feel like he was genuinely interested in getting me into my Genesis. I didn't feel rushed or overwhelmed which made the sale even nicer. I would recommend Chapman Scottsdale Hyundai and especially Terry to anyone looking for a great car accompanied by a trustworthy dealership. More
by mpale831
Employees Worked With
Terry Prokes
April 24, 2012
Everything was perfect from arrival to departure. Timely service, great price and friendly service rep. I would definitely return for future service needs in the future service, great price and friendly service rep. I would definitely return for future service needs in the future More
by Preston Steenhoek
Employees Worked With
Tom Andrews
April 20, 2012
I enjoyed the overall experience garrett supplies and the overall knowledge he knew of the cars that we test drove. he wasn't too pushy to just make a sale he made sure that that both parties were satisfied. overall knowledge he knew of the cars that we test drove. he wasn't too pushy to just make a sale he made sure that that both parties were satisfied. More
by tmatt1985
Employees Worked With
Garret
April 13, 2012
The service received was excellent. Tom did well. The only issue was the elimination this year of the discounted price for an oil change. We shall see if it is worth going all the way from Gibert for the only issue was the elimination this year of the discounted price for an oil change. We shall see if it is worth going all the way from Gibert for the next visit. More
by ahjgriffin
Employees Worked With
Tom Andrews
