
Chapman Hyundai Scottsdale
Scottsdale, AZ
Filter Reviews by Keyword
By Type
1,328 Reviews of Chapman Hyundai Scottsdale
Purchased 2015 Hyundai Sonata - Great Dealership Everyone was great and was willing to truly answer every question I had, as well as to work with me to get to the monthly car payments I needed to get Everyone was great and was willing to truly answer every question I had, as well as to work with me to get to the monthly car payments I needed to get to. I never felt that I was being misled or sold anything that I didn't want. Very professional all around. More
Regual oil change went bad My last oil change at Chapman Hyundai Scottsdale was a terrible. I showed up for my oil change on time and I brought a brand new container of Mobil on My last oil change at Chapman Hyundai Scottsdale was a terrible. I showed up for my oil change on time and I brought a brand new container of Mobil one 5W30 which I placed on the passenger floor board I explained that it was intended for my oil change. When I came back out they installed natural oil in a vehicle that has only been serviced with synthetic. I had mentioned I was interested in having someone review some damage to my paint which I think is a manufacturing issue and I was told a manager would have to contact me, no one ever did. The last issue was that my oil sticker on my windshield suggested that I come back in 1000 miles. It was a terrible experience! More
New Car New Year Susan and Steve were gracious, knowledgeable, accommodating and made the car buying process very smooth. Of course it helped that I had thoroughly re Susan and Steve were gracious, knowledgeable, accommodating and made the car buying process very smooth. Of course it helped that I had thoroughly researched makes and models and knew what I wanted although I dithered on the upgrades. I had my pre-approval from my credit union and was ready to buy. My husband has been ill so he came to the buying process only. I had test driven the car a few days prior and was very satisfied with my choice. More
Donald Provided a Stress Free Buying Experience Donald was very well informed about the various vehicles I considered. I appreciated his patience with an older buyer and he really sold me on the B Donald was very well informed about the various vehicles I considered. I appreciated his patience with an older buyer and he really sold me on the Blue-tooth and other amenities. He also set everything up for me and I just love the vehicle. Will definitely recommend him to my family and friends. More
Dealer Experiance We had a great experience, no funny business. Financing was amazingly fast and the salesman John was informative, found exactly what we wanted with t We had a great experience, no funny business. Financing was amazingly fast and the salesman John was informative, found exactly what we wanted with the price we were looking for. He even called to check on everything after the paperwork was signed and the transaction was complete. He arranged for our service calls and introduced us to Lisa in service. More
A smooth, easy buying experience. Sales process was professional, efficient and not high pressure. All staff encountered seemed helpful and knowledgeable. Minor problems encountered du Sales process was professional, efficient and not high pressure. All staff encountered seemed helpful and knowledgeable. Minor problems encountered during the sales process were solved with minimum hassle and mutual satisfaction. More
Unplanned Purchase I needed a new car, which was unplanned. I did research online and Truecar matched me to this dealership. I had great customer service even before I I needed a new car, which was unplanned. I did research online and Truecar matched me to this dealership. I had great customer service even before I scheduled an appointment to see the car. I had a great experience. More
Go To This Dealership! excellent experience! I drove all the way from Prescott Valley to go to this dealership. I am very happy with the service I received from Bob the sale excellent experience! I drove all the way from Prescott Valley to go to this dealership. I am very happy with the service I received from Bob the sales man. More
Leasing the Hyundai Sonata Limited It is a great privilege to be afforded this opportunity to express our ecstatic experience during the leasing of our Hyundai Sonata Limited. We were v It is a great privilege to be afforded this opportunity to express our ecstatic experience during the leasing of our Hyundai Sonata Limited. We were very impressed by the exemplary professionalism, sedulousness and product knowledge of Mr. Donald Williams, your Internet Manager. We were equally impressed by the seamless and alacrity he provided of the leasing process. Mr. Williams is a paragon of what all managers in the automobile industry should endeavor to emulate More
Great experience This was by far the best experience I have had purchasing a new vehicle. We came in knowing what car we wanted and what features we wished to have. This was by far the best experience I have had purchasing a new vehicle. We came in knowing what car we wanted and what features we wished to have. There was no pressure to add extra features, the prices was very fair, and the financing was better than we were able to get from our bank. Best of all, working with Donald was very enjoyable. We would highly recommend both the dealership and Donald to anyone in the market for a new car! More