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Chapman Hyundai Scottsdale

Scottsdale, AZ

4.4
1,328 Reviews

3600 N. 89th Street

Scottsdale, AZ

85251

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1,328 Reviews of Chapman Hyundai Scottsdale

January 11, 2016

Purchased 2015 Hyundai Sonata - Great Dealership Everyone was great and was willing to truly answer every question I had, as well as to work with me to get to the monthly car payments I needed to get More

by LUCASBELKIND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Williams, Donald Williams
January 11, 2016

Regual oil change went bad My last oil change at Chapman Hyundai Scottsdale was a terrible. I showed up for my oil change on time and I brought a brand new container of Mobil on More

by fahaka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lisa, Baca
Jan 12, 2016 -

Chapman Hyundai Scottsdale responded

Dear Anthony, Thank you for bringing your concerns to our attention. I am sorry we did not initially put in synthetic oil, our advisor did make a mistake and ultimately it was corrected. In regard to the paint concern, I understand the paint is out of the manufacture warranty coverage time frame so you would need to have pictures taken by the Service Manager if he determines the damage to be a manufacture defect. If you did not receive a call to set that appointment, I do apologize. I can assist you with making that appointment with our service manager if you would like, please give me a call at 480-425-5902. Sincerely, Jamie Palmisano Customer Relations Director Chapman Scottsdale Autoplex 480-425-5902

January 09, 2016

New Car New Year Susan and Steve were gracious, knowledgeable, accommodating and made the car buying process very smooth. Of course it helped that I had thoroughly re More

by WGBANN70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven O'Brien and Susan Renfrow, Susan Renfrow, Steve O'Brien
January 07, 2016

Donald Provided a Stress Free Buying Experience Donald was very well informed about the various vehicles I considered. I appreciated his patience with an older buyer and he really sold me on the B More

by xantippe
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Williams, Donald Williams
January 05, 2016

Dealer Experiance We had a great experience, no funny business. Financing was amazingly fast and the salesman John was informative, found exactly what we wanted with t More

by OSSENTJUK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Leidigh, , John Leidigh
January 03, 2016

A smooth, easy buying experience. Sales process was professional, efficient and not high pressure. All staff encountered seemed helpful and knowledgeable. Minor problems encountered du More

by FIVERING1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Leidigh, Mark Zemeckis, John Leidigh
December 26, 2015

Unplanned Purchase I needed a new car, which was unplanned. I did research online and Truecar matched me to this dealership. I had great customer service even before I More

by TWINCAVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Leidigh, John Leidigh
December 24, 2015

Go To This Dealership! excellent experience! I drove all the way from Prescott Valley to go to this dealership. I am very happy with the service I received from Bob the sale More

by YLRUSSELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BOB
December 22, 2015

Leasing the Hyundai Sonata Limited It is a great privilege to be afforded this opportunity to express our ecstatic experience during the leasing of our Hyundai Sonata Limited. We were v More

by 4black beauty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Financial Service Manager, Mr. Nick Aliakbar Nick,, Donald Williams, Donald Williams
December 18, 2015

Great experience This was by far the best experience I have had purchasing a new vehicle. We came in knowing what car we wanted and what features we wished to have. More

by ANDY0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Williams, Donald Williams
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