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Chapman Hyundai Scottsdale

Scottsdale, AZ

4.4
1,328 Reviews

3600 N. 89th Street

Scottsdale, AZ

85251

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1,328 Reviews of Chapman Hyundai Scottsdale

March 11, 2016

Selection I wish they had a larger selection of the extended Sante FE, more color and upgrade selection. Overall, the staff was very friendly and spent a lot of More

by sara4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Leidigh, John Leidigh
March 11, 2016

Great Service! Super happy with our new car and how we were treated during the purchasing process :) very friendly and personable staff. Would definitely reccommend More

by HayleyJ2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chip, Chip Kim
March 11, 2016

Survey John & Carmen where great to work with pleasant to work with. Made the purchase a smooth experience. Would come back and purchase again. And will reco More

by lisaraiola63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmen & John L
March 11, 2016

Poor experience Don was extremely unprofessional in the way he spoke with me. He made multiple inappropriate jokes and made the whole deal very awkward. He also didn' More

by christina_epp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Donald Williams, Donald Williams
Apr 04, 2016 -

Chapman Hyundai Scottsdale responded

Dear Christina, I am sorry you were not comfortable dealing with your sales person. We appreciate you bringing your concerns to our attention your input is greatly appreciated. It is not the norm for this sales person as he is one of our top rated in customer satisfaction but we will speak with him and use this as a teaching opportunity. Please feel free to give me a call if you should need any assistance going forward. With warmest regards, Jamie Palmisano Customer Relations Director Chapman Scottsdale Autoplex 480-425-5902

March 11, 2016

experience We had a friendly and knowlegible salesman. His follow up went way beyond normal. Since we are slow learners he really took his time and was available More

by rad15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Williams, Donald Williams
February 27, 2016

Excellent comfortable no pressure in purchasing and gave me I love Donald my sakes manger I will absolutely recommend going to him when purchase a vehicle he had my best interest in mind he gave me an awesome d More

by Happy with my car
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The finance manger was also awesome everyone there made you feel do happy and comfortable, Donald Williams, Donald Williams
February 26, 2016

Lease of Hyundai Genesis We received excellent service from the moment we walked onto the Chapman lot until we drove off the lot with our new Genesis. Carmen met us as we wal More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Leidigh and Carmen, John Leidigh
February 19, 2016

Enjoyable My experience was enjoyable. Chip was very helpful and easy to work with. I am very happy with the way everything was handled and my new car. More

by CHRISTINEPIETRO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chip, Chip Kim
February 18, 2016

AWESOME EXPERIENCE ! THE STAFF COULD HAVE NOT BEEN ANY BETTER. THEY ALL HAD A PERFECT ATTITUFE AND VERY FRENDLY. I GOT THE CAR THAT I WANTED FOR A REALLY GOOD DEAL. More

by MNATALI1106
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CRAZY BOB, Donald Williams, Donald Williams
February 17, 2016

Great experience!!! Quick, easy and great customer service! Chip was personable and found us the car we loved, that worked with our budget. Would definitely recommend thi More

by HayleyJ2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chip, Chip Kim
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