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Chapman Hyundai Scottsdale

Scottsdale, AZ

4.4
1,328 Reviews

3600 N. 89th Street

Scottsdale, AZ

85251

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1,328 Reviews of Chapman Hyundai Scottsdale

July 18, 2016

Very unhappy The dealer was very unprofessial and continues to call us for no reason but to harass us about the survey that during the sale he would say "I'm only More

by mixey184
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bob Crandall
Jul 18, 2016 -

Chapman Hyundai Scottsdale responded

Dear Mixey184: Please accept my apologies for your recent experience, we never want to upset a customer and truly value your input. Please contact me direct at 480-425-5902 to discuss your concerns. Best regards, Jamie Palmisano Customer Relations Director Chapman Scottsdale Autoplex jamiepalmisano@chapmanchoice.com

July 18, 2016

Elantra They worked with me to help get the car I wanted. Very nice people and i'm happy with the car. Thank you very much! More

by Azlisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob crandall
July 18, 2016

Wonderful!!! My dealings with Jim Deschner and Donald Williams was a delight. They were extremely helpful and knowledgeable professionals. I purchased a Tuscon More

by cargal Betsy 271
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Deschner, Donald Williams
July 18, 2016

Easiest purchase ever I am very particular when I'm buying a car and can be hard to deal with. Basically, I want what I want and I hate high pressure and/or pandering. Giv More

by Mister Mister
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Williams
July 16, 2016

2105 Genesis Audio Deck Joe Bartizal was extremely helpful and professional and getting to the bottom of my audio deck problems. He got the deck replacement approved by the More

by MitchZ
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Battizal
July 14, 2016

Outstanding experience. Great sales person with great knowledge of the product and not pushy. I feel I got an excellent deal/ on a great car. My new Genesis is j More

by pokeydaisey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Renfrow
July 13, 2016

First time car lease I really enjoyed my visit at this location. They guided me through the leasing process step by step. They made sure I was comfortable and even communi More

by alexusn95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Renfrow
July 10, 2016

too slow and ineffcient see the notes above - i did not get anything thing I wanted, the color, the interest rate, the car payment, and it took 6 hours to sell me the car and More

by marestrepo49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Jul 27, 2016 -

Chapman Hyundai Scottsdale responded

Dear Marestrepo49, Thank you for bringing your concerns to our attention. I would be happy to discuss your recent transaction in more detail if you would like to contact me direct at 480-425-5902 or my email jamiepalmisano@chapmanchoice.com. I look forward to speaking with you and having an opportunity to address your concerns. Best regards, Jamie Palmisano Customer Relations Director Administrative Assistant

July 09, 2016

Happy! I am very happy with my recent purchase from here! Our salesman did a great job showing us our options without being aggressive and pushy. He made u More

by knightsparkle23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Crandall
July 09, 2016

Purchased Hyundai Elantra Both the salesman Jerry Alvarez and the sales manager Justin Cates were great. My wife and I really enjoyed the car buying experience. We already had More

by shotokan410
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Alvarez
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