
Chapman Hyundai Scottsdale
Scottsdale, AZ
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1,328 Reviews of Chapman Hyundai Scottsdale
Very unhappy The dealer was very unprofessial and continues to call us for no reason but to harass us about the survey that during the sale he would say "I'm only The dealer was very unprofessial and continues to call us for no reason but to harass us about the survey that during the sale he would say "I'm only asking/doing this because there will be a survey on it". More
Elantra They worked with me to help get the car I wanted. Very nice people and i'm happy with the car. Thank you very much! They worked with me to help get the car I wanted. Very nice people and i'm happy with the car. Thank you very much! More
Wonderful!!! My dealings with Jim Deschner and Donald Williams was a delight. They were extremely helpful and knowledgeable professionals. I purchased a Tuscon My dealings with Jim Deschner and Donald Williams was a delight. They were extremely helpful and knowledgeable professionals. I purchased a Tuscon Ltd. While I was with the finance department, Donald set-up my car, installed the phone and other blue tooth options. He took time to be sure I understood all the buttons on the dash and followed up with emails. Jim made negotiations easy and explained purchase options. Jim also contacted my insurance agent with VIN numbers and info necessary to update my insurance based on my purchase. Both gentleman followed up with congratulations and thank you emails on my purchase. If you plan on buying a Hyundai and live in the Scottsdale, Arizona area, I highly recommend Chapman and be sure to ask for Donald and JIm...you too will be delighted. More
Easiest purchase ever I am very particular when I'm buying a car and can be hard to deal with. Basically, I want what I want and I hate high pressure and/or pandering. Giv I am very particular when I'm buying a car and can be hard to deal with. Basically, I want what I want and I hate high pressure and/or pandering. Give me options, talk straight, and honor what you say. Don was patient with me, took me at my word, and the deal I negotiated with him was the deal I got in finance. More
2105 Genesis Audio Deck Joe Bartizal was extremely helpful and professional and getting to the bottom of my audio deck problems. He got the deck replacement approved by the Joe Bartizal was extremely helpful and professional and getting to the bottom of my audio deck problems. He got the deck replacement approved by the factory and had it replaced while I was out of town. The car was ready and waiting for me when I got back in town. Excellent customer service! Thank you Joe! More
Outstanding experience. Great sales person with great knowledge of the product and not pushy. I feel I got an excellent deal/ on a great car. My new Genesis is j experience. Great sales person with great knowledge of the product and not pushy. I feel I got an excellent deal/ on a great car. My new Genesis is just as nice as my husbands Mercedes! More
First time car lease I really enjoyed my visit at this location. They guided me through the leasing process step by step. They made sure I was comfortable and even communi I really enjoyed my visit at this location. They guided me through the leasing process step by step. They made sure I was comfortable and even communicated with parents from across the country to ensure all parts of the party was kosher. I would totally love to return back to this location because I am confident they will work hard for their customers. More
too slow and ineffcient see the notes above - i did not get anything thing I wanted, the color, the interest rate, the car payment, and it took 6 hours to sell me the car and see the notes above - i did not get anything thing I wanted, the color, the interest rate, the car payment, and it took 6 hours to sell me the car and deliver it to me. the process was very unpleasant, my consumer report price was not honored and they wore me down. More
Happy! I am very happy with my recent purchase from here! Our salesman did a great job showing us our options without being aggressive and pushy. He made u I am very happy with my recent purchase from here! Our salesman did a great job showing us our options without being aggressive and pushy. He made us feel at ease and made the whole process very smooth from start to finish. We had previously gone to another hyundai dealer where it turned out there was a lot of "bull." The difference between that experience and this was night and day. I knew this was the right place when the initial offer they brought out took the other dealership 2 hours to even come close to. They also gave me a great price on my trade in. I really appreciate that they didn't come back with an outrageously low trade in offer or outrageously high price on the car. Signing the paperwork which always scares me a little, was amazingly fast and easy. I did pay in full so that may have helped. I was offered the extended warranty, I declined and that was that. Again I appreciate the hassle free experience. Overall I feel respected and valued as a customer. I highly recommend this dealership and Bob to anyone interested in buying a car! More
Purchased Hyundai Elantra Both the salesman Jerry Alvarez and the sales manager Justin Cates were great. My wife and I really enjoyed the car buying experience. We already had Both the salesman Jerry Alvarez and the sales manager Justin Cates were great. My wife and I really enjoyed the car buying experience. We already had the price worked out before we came in and there were absolutely no surprises in anything. More