Chapman Hyundai Scottsdale

Everything about my visit to the Service Department was great. Daniel was very welcoming and helpful both times I was in to see about my defective turn signal. He walked me to the waiting room and stayed w great. Daniel was very welcoming and helpful both times I was in to see about my defective turn signal. He walked me to the waiting room and stayed with me until I was all the way back to the car--very professional! More

Daniel was prompt in communicating work status, potential problems, and the cost of repair services. Work was completed in a timely manner. One warranty service repair was found and a part needed to be ord problems, and the cost of repair services. Work was completed in a timely manner. One warranty service repair was found and a part needed to be ordered. I was able to bring in my car the following week to complete the repair. Thank you for your fast and efficient service. More

Wes did a great job and was very helpful, he made car buying a new experience! We have never bought anything with such ease, if all my purchases could always be so easy!!! I have mentioned to family an buying a new experience! We have never bought anything with such ease, if all my purchases could always be so easy!!! I have mentioned to family and friends the Chapman name with hopes that they will enjoy their car shopping experience. Thank you Wes and thank you Chapman. More

Been there twice so far for minor warranty issues with Joe being the Service Writer & received no less than 1st Class treatment each time, with same-day-service, telephonic updates & minimal waits. Also Joe being the Service Writer & received no less than 1st Class treatment each time, with same-day-service, telephonic updates & minimal waits. Also received my vehicle back washed & spotless each time as well. My Sincere Thanks to Joe & the Chapman Group - Moises Perez Jr. More

Chapman Team: I Checked in my 2009 Sonata with 44,000+ Chapman Team: I Checked in my 2009 Sonata with 44,000+ mi on it for service & Dan took good care of me. Even after arriving late he met me with a Chapman Team: I Checked in my 2009 Sonata with 44,000+ mi on it for service & Dan took good care of me. Even after arriving late he met me with a smile an was gracious in accepting my apology. I left making a deal for a low miles used Sonata with 6,000 miles on it. Got great service from Dan (He's a keeper) and a fair deal on the new Sonota. Alex in financing put up with a little xxxx-up with the extended warranty, sweetened the pot and put things in good order. Jeff my sales person was rock solid all the way through. Finally, the Sonata is a great care with a great warranty and as far as I am concerened the best value on the market. I would not hesitate to refer friends, family & associates when they are in the market for a new or used vehicle. Appreciate the Chapman Team. Michael B. Scottsdale, AZ More

I did not make an appointment before going in but the Manager was kind enough to accommodate me. The service was prompt and my vehicle was inspected to find out what was needed to have it performing exce Manager was kind enough to accommodate me. The service was prompt and my vehicle was inspected to find out what was needed to have it performing excellently. I noticed that my car was operating better than it was before I came in. They did a great job just like the last time I visited for car service. More

I always have a wonderful experience there. Joe knows my whole family and takes care of all of us! I had the pleasure of meeting Daniel and he was wonderful. He was very helpful over the phone and when I c whole family and takes care of all of us! I had the pleasure of meeting Daniel and he was wonderful. He was very helpful over the phone and when I came into the dealership. The experience is always great from when I arrive until when I leave. More

I came in to have an oil change and new tires. I waited for 4 hours for this work to be done.I can not rationalize why this would take 4 hours even though I had an appointment.I should have been told it wa for 4 hours for this work to be done.I can not rationalize why this would take 4 hours even though I had an appointment.I should have been told it was going to take as long as it did.I am very disappointed. More

I woke up to a dead battery on a Saturday morning. After AAA came by and gave me a jump start I called Chapman Hyundai Scottsdale to see if they could install a new battery. Daniel Parker, the service repr AAA came by and gave me a jump start I called Chapman Hyundai Scottsdale to see if they could install a new battery. Daniel Parker, the service representative who was working that day,was nice enough to fit me in to what looked like a busy schedule, judging by the cars in the service area. Within an hour I was on the road again with a free battery due to my warranty coverage, and a clean car that was washed before being brought out to me. That is a great service experience, especially considering it was a weekend and I called for a last-minute appointment. More

Both Jake initially and Sam listened to us and that is what of the best sales and customer service traits. Both treated us with respect and tried to find a way to do business. We looked at 4 other dealer what of the best sales and customer service traits. Both treated us with respect and tried to find a way to do business. We looked at 4 other dealerships, but felt yours understood and appreciated our position and the value we brought to the opportunity to do business. R Schiano More