Chapman Hyundai Phoenix

Service I brought in my car because it would not start without being jumped. I did not have an appointment , but the service people took care of me and my car I brought in my car because it would not start without being jumped. I did not have an appointment , but the service people took care of me and my car, They let me know about how long it would take, called me when they found the problem and I had my car back earlier than anticipated with the problem fixed, More

The way buying a car should be. Kevin Deported and Bill Johnson went way beyond expected in order to make me a more than just satisfied customer. Do yourself a favor and stop at Chap Kevin Deported and Bill Johnson went way beyond expected in order to make me a more than just satisfied customer. Do yourself a favor and stop at Chapman Hyundai first. You won't be sorry. More

No pressure We like that we were able to make an appointment. Our appointment was with Scott Sullivan. He explained everything on the Mazda CX-5 making it an easy We like that we were able to make an appointment. Our appointment was with Scott Sullivan. He explained everything on the Mazda CX-5 making it an easy decision that it was the car for us. When it came time to draw up the paperwork Rob Riley was our man. We watched with him on the computer step-by-step the price, the discounts etc. We bought knowing that we got the best deal possible. We highly recommend that you work with Scott and Rob. More

ANOTHER ENJOYABLE service experience...seriously!! Once again, I was treated amazingly during my service appointment. Especially Katrina who has helped me navigate comfortably through the entire proces Once again, I was treated amazingly during my service appointment. Especially Katrina who has helped me navigate comfortably through the entire process before and ALWAYS makes me feel like I am a valued customer! You are simply great at your job and a joy to deal with as well Katriena. Thank you for always taking care of my vehicle and treating me with such respect...AJ Aguirre More

Unexpected New Purchase After a recent accident I found myself in need of a new car. Rafael Felix made our purchase as easy as possible. He treated us with respect, and he to After a recent accident I found myself in need of a new car. Rafael Felix made our purchase as easy as possible. He treated us with respect, and he took the time to explain all the features on my new vehicle. He told me to feel free to contact him at any time if I have any additional questions. More

New purchase I recently purchased a 2019 G80 sport, this journey took a lot longer than I had imagined. If it was not for Mr. Felix I can honestly say I would have I recently purchased a 2019 G80 sport, this journey took a lot longer than I had imagined. If it was not for Mr. Felix I can honestly say I would have not purchased a Genesis product. He was very professional and honest, he kept my wife and I informed via email and phone calls. He went the extra 300 miles to secure this for my wife. Can not Thank him enough. So if you are looking for a Genesis reach out to Mr. Felix even from California. ALK More

Clean and professional I met with today because I received a mailer. I have driven Hyundai before and like the cars. Shawn Was knowledgeable and relaxed. I did not feel lik I met with today because I received a mailer. I have driven Hyundai before and like the cars. Shawn Was knowledgeable and relaxed. I did not feel like I was being pushed around. He answered all my questions and offered solutions when faced with difficult terms. I did not purchase today but Chapman definitely made me feel welcome More

Actually ENJOYABLE service experience...seriously!! Kudos to everyone I contacted during my service appointment. Especially Katrina who helped me navigate comfortably through the entire process and Bill Kudos to everyone I contacted during my service appointment. Especially Katrina who helped me navigate comfortably through the entire process and Bill who is the type of person that is quietly the "hub" that every operation needs...great guy! You were such a joy to deal with as well Katriena. Thanks for the very short wait time, the clear and concise communications, and your awesome positive energy! My Elantra was good to go as promised and, even though there's a dealership closer to me, the service deals and treatment of customers at your place are definitely worth the drive for me and my family. Thank you for making my experience a great one and I'll definitely return and refer everyone that I can to your dealership...you absolutely deserve it. More

Great Service Joe Bartizal greeted me with sincerity the day of my scheduled routine service. The service location was undergoing reconstruction and Joe helped me Joe Bartizal greeted me with sincerity the day of my scheduled routine service. The service location was undergoing reconstruction and Joe helped me navigate through the mess. Very little wait time and my Genesis was ready to go. Thank you, Joe, for making my service day a pleasant one. More

Very Happy and Satisfied Customer - Would Highly Recommend! I was looking to trade in my 2012 Sonata and get a new car since all the warranties had expired. Based on the reviews I read, I decided to visit Chapm I was looking to trade in my 2012 Sonata and get a new car since all the warranties had expired. Based on the reviews I read, I decided to visit Chapman Hyundai since most of the reviews were very positive and they were right down the street from me. I am very glad I did! Bill Johnson in the sales department worked diligently to get the perfect car for my needs and not once did I feel pressured to buy anything! He spent a few hours getting me the perfect payment and car for what I wanted to spend and got me all the discounts he possibly could and even threw in a little extra. He was very nice and friendly and a pleasure to work with. Elizabeth in the finance department was also very nice and direct and helped me narrow down the extra details and plans that would fit me best and even went above and beyond to get me a little extra help on my payments. The car I wanted was not on the lot, but they were able to get it for me the next day. Jeremy showed me all the features and made sure to answer all of my questions before I drove away with my shiny new car! Needless to say, what in most cases seems to be a very stressful and anxious process turned out to be a very smooth and stress free experience at this place. I would highly recommend Chapman Hyundai to anyone looking for a new or used vehicle and I will definitely be purchasing from them again! Thank you! More