Chapman Hyundai Phoenix

I always visit this dealership when I need my hyundai serviced. The staff is very friendly and the dealership is convenient for me because it is close to my home. I never have to make an appointment. I serviced. The staff is very friendly and the dealership is convenient for me because it is close to my home. I never have to make an appointment. I bring my car in and the service manager promptly attends to my needs and sends me on my way. My car is always fixed right the first time and their complimentary car wash is better than some of the car washes I have paid for. Pricing is decent considering this is a dealership, but not exceptional. If you want your hyundai serviced with care and don't mind a little extra out of pocket cost, this is the place to go. More

We have always been so happy with the service and how quickly repairs and oil changes are made at this dealership. They make it very easy for us to schedule an appointment, they answer their phones, and quickly repairs and oil changes are made at this dealership. They make it very easy for us to schedule an appointment, they answer their phones, and call you back with information. We also greatly appreciate the coupons that are given. Everyone is so nice and the waiting area is great. Eventhough you pay a little more than other locations, time is money and everyone there knows that and knows you need to be on your way as soon as possible. thank you for also having great hours of business and being open on weekends. thank you More

I appreciate Jamie's ability to squeeze me into the service schedule at the last minute and her thorough explanation of need for services being performed. It appears that all involved in the service o service schedule at the last minute and her thorough explanation of need for services being performed. It appears that all involved in the service operation are well-tuned to customer needs and desires. More

Went in to test drive the new Equus and the Genesis and Steve was very helpful. No pressure carefully went over all the options and sold me on the Equus......which I drove home and am in love with. I kne Steve was very helpful. No pressure carefully went over all the options and sold me on the Equus......which I drove home and am in love with. I knew what I wanted and he knew how to give it to me. I look forward to experiencing all the dealership has to offer in the future. If the service is as excellent as the overall staff I know I will be pleased. More

BEST EXPERIENCE EVER! I have never had such great customer service from a dealership--they had my car done quickly and had it washed when I went to pick it back up...I highly recommend this dealershi customer service from a dealership--they had my car done quickly and had it washed when I went to pick it back up...I highly recommend this dealership to my friends and family. They were very friendly--provided me with ride home and a loaner car when my car could not be completed that day. I picked my car back up and it was even washed and vaccuumed! More

I brought my car for oil change. The service rep told me it will take approximately 1 hr 30 minutes. So I decided to wait, but it took more than 2 hrs (2hr 20 min) just for oil change. I had to wait for th it will take approximately 1 hr 30 minutes. So I decided to wait, but it took more than 2 hrs (2hr 20 min) just for oil change. I had to wait for that long during a week day. That really disappointed me. Regards, Venkata, 623 845 2993 More

Just over a year ago I bought a Genesis Coupe at Chapman Hyundai. My needs changed so I visited two other dealerships and drove some Genesis Sedan. Then I came back to Chapman and bought a Genesis Sedan. Hyundai. My needs changed so I visited two other dealerships and drove some Genesis Sedan. Then I came back to Chapman and bought a Genesis Sedan. I bought mainly because of the work of John Lewis, Rob Rockey, and Patricia Thompson, they wanted to do everything they could to put me in the car I wanted. More

Brought the Hyundai in for a warranty repair of the transmission. Were told it was fixed but we don't believe the problem is gone. We will drive it for awhile and are expecting to have to bring it ba transmission. Were told it was fixed but we don't believe the problem is gone. We will drive it for awhile and are expecting to have to bring it back. Sorry about that ... The treatment by the service department was fine but we don't think we got the problem fixed. A longer / better test drive should have convinced the svc tech of that as well. Additional review - Invalid login. What's with that? Once I set up a user name and password, why doesn't it stay set up. More

I have worked with Jaymie as my service writer for a number of years and she has always been helpful, courteous and friendly. She makes me feel comfortable being there - I like working with a woman. S number of years and she has always been helpful, courteous and friendly. She makes me feel comfortable being there - I like working with a woman. She is knowledgeable and can explain things to me without making me feel ignorant. Just wish your prices were a little more competitive. More