Chapman Hyundai Phoenix

Chapman Hyundai is very accomodating with there shuttle service which is a big reason why I go there because of the convenience aspect. And Daniel the shuttle driver is always friendly, polite, and on tim service which is a big reason why I go there because of the convenience aspect. And Daniel the shuttle driver is always friendly, polite, and on time. Also Jaime (service advisor) seems to know her stuff and explains to me what to expect and calls when my vehicle is ready and when I can expect to be picked up. From my vantage point, you have a winning team at Chapman Hyundai !! Sincerely, Bill More

Chapman has serviced my Tucson since I moved to Phoenix a little over 2 years ago. I have nothing but nice comments to say about the treatment extended to me or the service to my Tucson. They display to the little over 2 years ago. I have nothing but nice comments to say about the treatment extended to me or the service to my Tucson. They display to the fullest the standards that Hyundai expects from dealerships represending them. More

They give good service especially because they tell you what needs to be done to keep my car in tip-top running condition. Their time estimates on waiting is usually right on as well. Price is good too! what needs to be done to keep my car in tip-top running condition. Their time estimates on waiting is usually right on as well. Price is good too! That's why I keep going back to make sure my Santa Fe gets good car care by the people who know how to do it!! Thank you! More

Michael Hanna the gentleman that greeted me was very friendly, efficient and helpful. I only went in for my first oil change so not a whole lot I can say here. The wait was not long, the accomodations friendly, efficient and helpful. I only went in for my first oil change so not a whole lot I can say here. The wait was not long, the accomodations for waiting were satisfactory and it didn't cost me anything as I said it was my first oil change. More

as usual the service was excellent and the timing was as advertised. I have had my genesis for 2 years and all the service has been at chapman. I will continue to be chapmans customer and will definitely advertised. I have had my genesis for 2 years and all the service has been at chapman. I will continue to be chapmans customer and will definitely recommend them to all that ask me. The car is as great as the service--probably because of the service!!!! More

Today I bought a 2011 White Hyundai Sonata from Christian Burnette and wanted to share with you my experience working with him. I had first called your dealership a couple of weeks ago and spoke to Rob Suns Burnette and wanted to share with you my experience working with him. I had first called your dealership a couple of weeks ago and spoke to Rob Sunseri. We chatted for a few minutes and he provided me with a bit more information about the vehicle. I didn’t have a chance to come in when I said I would, and didn’t end up actually walking through your doors until yesterday, Sunday 4/3 at around 4pm. I had first gone to Discover Hyundai off Hayden and that’s where I did the test drive. The salesman over there didn’t show me any features of the car, just handed me the keys and I took it for a test drive…without him. They wouldn’t “work” with me so I left and drove straight to your dealership. Rob wasn’t working yesterday as I asked for him, but they hooked me up with Christian. I have to say that it was one of the best car buying experiences I have ever had. We all know that buying a brand new car isn’t something that anyone would call “fun”, but working with Christian was fun! He first took me out to the car and showed me all the features of the vehicle (remember, Discover didn’t do this at all). We then started the “negotiation” process and he was very fair, honest and reasonable. I know that he is a new employee and frankly you are lucky to have him with you. He’s an outstanding person, and just an all round good guy. After all the paperwork was completed, he again, went out to the car with me…got my Bluetooth working on my cell and reviewed all the features again with me. Showing me virtually everything I needed to know. I felt like the most important person in the world. He was not rushed, he wasn’t impatient…..he was nothing but professional, calm, patient, and took all the time I wanted to take. I would buy a car from him any day, and will recommend your dealership to anyone that I know is interested in a new car. Christian is the reflection of your dealership and his actions set the foundation for my opinion of your dealership. You got my business because of Christian and nothing else. I will say, however, that Marcus in your finance department was also fabulous to work with, but then again, by the time I saw him….all the other details were already worked out…thanks to Christian. All in all, every person that I came in contact with was extremely professional and respectful. You have a wonderful team of folks there and I hope you realize this. Even the receptionist who answers the phones deserves recognition for being extremely professional and helpful. Thanks for making what I was dreading turn out to be the best car buying experience I have been through. More

Sitting around the service area of any dealership isn't fun, but Chapman does everything they can to make you comfortable. WiFi and coffee helped me pass the time. The services were recommended to me and I fun, but Chapman does everything they can to make you comfortable. WiFi and coffee helped me pass the time. The services were recommended to me and I felt no pressure to chose. I deferred my new tire decision and Norm provided me with a price on 4 tires so that I could make an informed decision. More

Both Jamie and the Shuttle driver were on the ball. No waiting, professional, friendly and well informed. I would recommend both individuals along with the dealership for hiring such great individuals, e waiting, professional, friendly and well informed. I would recommend both individuals along with the dealership for hiring such great individuals, especially in this day and age with some real lackluster performers out there. I will definiteely be going back to the delearship when it comes time for a new vehicle or service. More

Jamie is a real people person, and very nice. The e-mail I received about a special onan oil change prompted me to come to the dealership for that service. I appreciate the check-up on all systems, and wil I received about a special onan oil change prompted me to come to the dealership for that service. I appreciate the check-up on all systems, and will have them serviced at the dealer as my budget allows. Continued special discouts, like 10% off on service, do motivat me to use the dealer. More

Andrew was very professional and he knew his stuff! he has a bright future with your company, dont let this one go!!! he did not hesitate with any questions I asked him. He was very polite to my pregnant has a bright future with your company, dont let this one go!!! he did not hesitate with any questions I asked him. He was very polite to my pregnant wife and 4 year old son. He did not pressure me to buy the car, he just presented the facts. More