Chapman Hyundai Phoenix

Better than expected experience from joe listul and ginger d'anna--both covered every aspect of the elantra with great, helpful attitudes. it was the most fun I've ever had at a dealership and I woul ginger d'anna--both covered every aspect of the elantra with great, helpful attitudes. it was the most fun I've ever had at a dealership and I would definitely recommend Chapman Hyundai because of them. Thank you, Clay More

Great service writer, service manager & staff all the way around. You should be proud of all of the crew at your dealership. One of the first things Norm asked after he greated me was how the floor matts way around. You should be proud of all of the crew at your dealership. One of the first things Norm asked after he greated me was how the floor matts were working out. It's nice to see that you have people who care and not just write tickets. Thanks again More

The service I requested was scheduled on the same day, and performed within a very reasonable time frame. Although I have had excellent experience with your dealership, and am willing to complete questio and performed within a very reasonable time frame. Although I have had excellent experience with your dealership, and am willing to complete questionaires as requested to assist your dealership, I do not find the necessity to register to submit questionaires to be a good idea (I did not have to do this with Hyundai). I also am not thrilled with haveing to add to my comments so that they are an acceptable length. Please reconsider this requirement. More

My experience with purchasing my car was fantastic. Chris was extremely helpful and knowledgeable regarding the different models available. He took the time to explain all the features in my car and even hel was extremely helpful and knowledgeable regarding the different models available. He took the time to explain all the features in my car and even helped to set up my bluetooth and presets on my radio. Patty was equally helpful and very friendly. She took the time to make sure everything was covered and all of my questions were answered. I would, and already have, recommended Chapman Hyundai to friends looking to purchase a vehicle. More

Jay was the best salesman I have ever dealt with. Completely professional, no "BS", no making me wait for hours, made the process quick, easy and no stress. The dealership was extremely friendly and Completely professional, no "BS", no making me wait for hours, made the process quick, easy and no stress. The dealership was extremely friendly and nice and they had lots of great new and used cars to choose from. I will definitely buy my next vehicle at Chapman. More

I enjoy coming to Chapman on Bell and Jamie is the best! The only recommendation I have is that you send out discount coupons for service. I used to go to Chapman - Scottsdale and they still send me really The only recommendation I have is that you send out discount coupons for service. I used to go to Chapman - Scottsdale and they still send me really good discounted coupons for service specials. Sometimes, I am tempeted to make the drive even though it is far. More

I had received incorrect information about the condition of my battery from a third party repair shop and went in to Jamie to check the battery. She was quite knowledgeable, efficient and handled my inqui of my battery from a third party repair shop and went in to Jamie to check the battery. She was quite knowledgeable, efficient and handled my inquiry quite well. It turns out that the battery was fine and the other shop did not know how to test it. Jamie had my car washed and checked my inquiry at no charge. What great service! On time, too! More

Servic on our vehicles has always been good. Excellent warranties and fast and fair work on things we pay for. We plan to keep our vehicles until off warranty, but when we do replace a vehicle it will be warranties and fast and fair work on things we pay for. We plan to keep our vehicles until off warranty, but when we do replace a vehicle it will be with another Hyundai. The servic rep we dealt with was Christaan. He was new to us, but both he and former service reps have all been untimately professional and helpful. More

Chapman Hyundai is 11 miles away from my place. There is another Hyundai dealership just 3 miles away from me but I keep going back to Chapman for service because they make me feel at home. I'm not the type another Hyundai dealership just 3 miles away from me but I keep going back to Chapman for service because they make me feel at home. I'm not the type of customer who complains a lot; when I think I'm being cheated by any company, I just never go back. More

We needed to take our 2011 Elantra in for it's first service and to have a couple of minor issues repaired. Jamie greeted us let us know there were a couple of "recall" items that needed to be taken car service and to have a couple of minor issues repaired. Jamie greeted us let us know there were a couple of "recall" items that needed to be taken care of and explained those "recall" items were in fact computer related and would just take a "software" update. She addressed our concerns and let us know our car would be ready in 2 hours or less. Upon picking up our vehicle Jamie explained exactly what had been done to the vehicle, what services couldn't be completed due to the parts not even being available to the dealer yet and let us know that as soon as the parts were available they would contact us to schedule the service. The entire experience was well explained and easy. We will be having all of our service work done at Chapman Hyundai in the future even though we have to drive for 3+ hours to have it done there. There is no Hyundai dealer in our small town. More