Chapman Hyundai Phoenix

This was my first time buying a new car, and I was nervous. Justin Tolby made this experience absolutly wonderful. I didn't have to dicker over price. Justin was knowledgable, friendly, honest and pat nervous. Justin Tolby made this experience absolutly wonderful. I didn't have to dicker over price. Justin was knowledgable, friendly, honest and patient. He explained the vehicle from bumper to bumper including the engine. He answered all my questions. He also has a wonderful sense of humor, something I appreciate in a person. I would gladly recommend Chapman to all I know. I am one very satisfied costumer. More

My Visit was great! When I arrived at the dealership I was told the work would take an hour and a half. I was very please when the work was done in about half the time predicted. Everyone was polite and was told the work would take an hour and a half. I was very please when the work was done in about half the time predicted. Everyone was polite and willing to help. I could tell that they all took great pride in their jobs. More

To Whom It May Concern, I would like to take this To Whom It May Concern, I would like to take this opportunity to bring to your attention the most pleasant experience I have ever had with an Auto To Whom It May Concern, I would like to take this opportunity to bring to your attention the most pleasant experience I have ever had with an Auto Dealership while buying and owning a vehicle. From the moment I entered the lot and during my previous visits for service, I was treated with the most respect and kindness I have ever experienced. Everyone was kind, courteous and respectful during my first and subsequent visits. There was never a question during my last visit regarding some minor repairs as to what would be done to keep me happy. Your employees put my interest first and took care of the problem without hesitation and never question what would be done. I wish to commend your employees, Demos Spanakis for taking initiative when there was a question about a repair on my new vehicle and your Customer Service Manager Janie Cox for ensuring the issue handled without question. Thank you again for a most pleasant experience in buy and owning one of your vehicles. Yours Truly, Robert M. Hugill More

I rated the quality of work as NA as I do not really know the answer to that, especially so soon after having it done. Pricing is out of Jaime's control and should not have this rating affect her performanc the answer to that, especially so soon after having it done. Pricing is out of Jaime's control and should not have this rating affect her performance. A relative just had the same service done on a Lexus for almost half of the cost. Thank goodness I had a 10% off coupon to bring down the cost a little. Even though Jaime is awesome and I would prefer to service my car at the dealership, I will probably do a little more price comparison for the work I need done in the future. More

Chapman Hyundai was excellent. Shawky showed exactly what we wanted and they worked very hard to get the price where we needed to be. Shawky too extra care of us to make sure had everything e need and what we wanted and they worked very hard to get the price where we needed to be. Shawky too extra care of us to make sure had everything e need and were comfortable in every aspect. He took extra care o make sure my car was well cleaned and nothing missing. He was absolutely great. More

I have visited your dealership regularly and bought my Sonata there. I have been very pleased with the help received and timeliness, quality of service. Jamie is always friendly, helpful and thorough. Sonata there. I have been very pleased with the help received and timeliness, quality of service. Jamie is always friendly, helpful and thorough. Work done in timely manner. Always provided a ride to/from if needed. More

Dealership was very prompt and courteous. My vehicle was towed in for a breakdown and was delivered late night after dealership was closed. You had my car up and running the next day. However, they missed a towed in for a breakdown and was delivered late night after dealership was closed. You had my car up and running the next day. However, they missed a slight muffler noise (like there's a leak somewhere near the engine) in the overview of the car. I wonder if it's cheaper to have the noise fixed at a muffler shop or at the dealership. More

I have always received great service from your personnel. Jaime is polite and pleasant and sincerely wants her clients to have the best service possible. Your people will be what keeps me coming back. I also Jaime is polite and pleasant and sincerely wants her clients to have the best service possible. Your people will be what keeps me coming back. I also found my Easter Egg...what a great touch! :-) More

I came into Chapman Hyundai to just look and test drive a new 2011 Hyundai Elantra...ended up leaving with a brand new Indigo Blue Pearl Elanta. Shawky, my salesman, worked so incredibly hard to get me a gre new 2011 Hyundai Elantra...ended up leaving with a brand new Indigo Blue Pearl Elanta. Shawky, my salesman, worked so incredibly hard to get me a great deal on a new car! Kudos to him and everyone else at Chapman Hyundai for helping me out and being able to buy my very first car! More