Chapman Honda

Made service appt online. Could tell when I arrived appt time was not on the schedule but I had printed my confirmation and brought it with me. I had made additional comments about the appt when I schedule time was not on the schedule but I had printed my confirmation and brought it with me. I had made additional comments about the appt when I scheduled it. Wait time would have been nice to know. More

I dealt ONLY with Tom Reesing and he was a very professional, courteous, and straightforward salesman. I am a young, first-time buyer. (I'll throw in gender too and say I'm a female.) Despite al professional, courteous, and straightforward salesman. I am a young, first-time buyer. (I'll throw in gender too and say I'm a female.) Despite all these, he treated me with respect and didn't try to take advantage of me once I had shown I had done my research. I drove him a hard bargain on a 2010 Honda Civic EX and he was able to give me that deal. He made my car buying experience extremely pleasant and was very helpful to me. Even though I didn't end up getting the car from them (they were unable to trade another dealer for the car that I wanted), Tom was very professional and also super helpful. Most of all, I appreciated his honesty in all of our conversations. He was honest to me about pricing and made sure that I was not confused about the prices we settled on. For instance, after we first settled on a price, he made sure that I knew the final price did not include the charge for non-standard features that might have been added on by other dealers (since they needed to do a dealer trade for the car I wanted, Chapman Honda did not have the car i wanted in stock.) I really appreciated that, that he and I both knew there would be no surprises about the car price. Tom Reesing is a great and honest salesman! More

I would have never of found the car that I love if it was not for Tom. He Helped me so much and gave me the best advise. I loved that he was just honest and straight to the point, I had been to 3 other dea not for Tom. He Helped me so much and gave me the best advise. I loved that he was just honest and straight to the point, I had been to 3 other dealerships before this one and felt so great dealing with Tom. He did not stop with what he could find on his lot, he search all over the west coast trying to find me the car that I wanted and he did! Thanks to him I now have a car that I love and am glad to pay for every month! THANK YOU!!! More