Chapman Honda

The service was fast, honest, and reasonable priced. The personnel were friendly, and took the time to answer any questions I had without making me feel hurried. I had asked to have my left front tire check personnel were friendly, and took the time to answer any questions I had without making me feel hurried. I had asked to have my left front tire checked since it also seemed to be a little low on pressure. Well, all four tires were checked and found to have no slow leaks. Unasked, nitrogen was added to all four tires even though they were only a little low. Also, the service lounge was clean & comfortable! More

I am little dismayed at the fact that on my previous visit (Oil Change) about 6 weeks ago, my brakes were squeeling then. Beau told me that the rear brakes were low, but that I could wait until next oil visit (Oil Change) about 6 weeks ago, my brakes were squeeling then. Beau told me that the rear brakes were low, but that I could wait until next oil change to get them done...this was obviously not enough time, as I am now just at 80% oil, and the rear rotors were scored from the worn brake pads. As a result, I had to replace the rotors as well. This increased the cost of my visit from $175 to $475. Of course, Beau is no longer with you, so I did not mention this as it would have sounded like 'sour grapes' on my part, and let's face it, I am the owner, and the one responsible for maintaining my car. Just thought you should know. Thanks! T. Reill PS - My car is nice and quiet now...thank you!!! More

One word: HONDA. I have had my 1997 Honda Civic EX for One word: HONDA. I have had my 1997 Honda Civic EX for over fourteen years now and have had only one issue with it in that time. They are reliable One word: HONDA. I have had my 1997 Honda Civic EX for over fourteen years now and have had only one issue with it in that time. They are reliable. I bring it in for the scheduled maintainance to keep it up and running. Honda also keeps its resale value. More

Renee was friendly and helpful. He helped me determine what services I needed and gave me an accurate estimate of when my vehicle would be ready. By the way I really like my 2009 Honda Pilot, it really what services I needed and gave me an accurate estimate of when my vehicle would be ready. By the way I really like my 2009 Honda Pilot, it really fits my needs for a vehicle, with enough seats for 8 people when needed while also being versatile enough to carry cargo, including my 2 large dogs when need be. As expected it has been very reliable mechanically. It only has about 45,000 miles on it and believe it will keep going strong for many more miles to come. Thank you, Cathy Franklin More

Rene was very easy to work with, friendly, and helpful. Initially it appeared that the part I needed was not available, but he interfaced with the service tech and parts department to find the correct part Initially it appeared that the part I needed was not available, but he interfaced with the service tech and parts department to find the correct part and have it installed. He went the "extra mile". I was very pleased with the outcome. Thanks to all at Chapman Honda. John P. More

I was greeted right away, and the work was done quickly, the lounge was nice as well! I didn't feel pressured to buy anything or do any extra work at all. All the staff I talked to were professional and ve the lounge was nice as well! I didn't feel pressured to buy anything or do any extra work at all. All the staff I talked to were professional and very friendly. I would definintely recommend going to the service dept at Chapman Honda and I will be returning for all my needs in the future. More

I called prior to arriving to see if there was a crowd for oil change. I was told that the service was not busy now and to come. when i arrived it felt busy. though the service took a shy hour, i was t for oil change. I was told that the service was not busy now and to come. when i arrived it felt busy. though the service took a shy hour, i was told and then expected to be half an hour. it is better to say an hour and be early then late as i had scheduled my life around that half hour. More

Fast, friendly service is what we expect from Chapman Honda and they haven't disappointed us yet! We never feel pressured or "conned" into a service we don't need. The service advisors are strait to the Honda and they haven't disappointed us yet! We never feel pressured or "conned" into a service we don't need. The service advisors are strait to the point and always treat us with respect. Rene and Angel are great people and Chapman should feel honored to have them as employees! Thanks guys! More

Made service appt online. Could tell when I arrived appt time was not on the schedule but I had printed my confirmation and brought it with me. I had made additional comments about the appt when I schedule time was not on the schedule but I had printed my confirmation and brought it with me. I had made additional comments about the appt when I scheduled it. Wait time would have been nice to know. More

I dealt ONLY with Tom Reesing and he was a very professional, courteous, and straightforward salesman. I am a young, first-time buyer. (I'll throw in gender too and say I'm a female.) Despite al professional, courteous, and straightforward salesman. I am a young, first-time buyer. (I'll throw in gender too and say I'm a female.) Despite all these, he treated me with respect and didn't try to take advantage of me once I had shown I had done my research. I drove him a hard bargain on a 2010 Honda Civic EX and he was able to give me that deal. He made my car buying experience extremely pleasant and was very helpful to me. Even though I didn't end up getting the car from them (they were unable to trade another dealer for the car that I wanted), Tom was very professional and also super helpful. Most of all, I appreciated his honesty in all of our conversations. He was honest to me about pricing and made sure that I was not confused about the prices we settled on. For instance, after we first settled on a price, he made sure that I knew the final price did not include the charge for non-standard features that might have been added on by other dealers (since they needed to do a dealer trade for the car I wanted, Chapman Honda did not have the car i wanted in stock.) I really appreciated that, that he and I both knew there would be no surprises about the car price. Tom Reesing is a great and honest salesman! More