Chapman Honda

Steller customer service received from Ryan Valenzuela. From the very first telecom conversation and throughout the entire process of purchasing a vehicle, Ryan's professionalism, courtesy and attentivenes From the very first telecom conversation and throughout the entire process of purchasing a vehicle, Ryan's professionalism, courtesy and attentiveness played a key part in my decision to stop searching for other vehicles (online or from other car sales locations) and to purchase from Chapman Honda. Ryan also diligently worked to obtain a lower and better finance APR than I had already received from the banking institution I was previously prepared to sign through. During the test drive, Ryan was calm and most importantly, he was honest. My entire experience was and remains in appreciation of and for Ryan Valenzuela. High above the bar, I recommend seeking him out when you're in search of and thinking of your next vehicle purchase. More

I purchased a vehicle online through carguru, 2021 truck. The dealership sold me this vehicle never specifying dents and scratches on vehicle. Not in pictures nothing. I was sold this truck which actually st The dealership sold me this vehicle never specifying dents and scratches on vehicle. Not in pictures nothing. I was sold this truck which actually still had the previous owners security logo on it, also not in pics or specified online. I had to take more time off work go two days in a row to get this buffed out because apparently the guy doing the buffing needed the manager to work on it rather than him. 🤷‍♀️. When calling about the newly found security logo around my vehicle I also told them about this deep scratch on side. Not something that can be filled in. They offered to pay half if I pay half. So I would go in person and check in the future for myself instead of having it delivered to me. They should pay it all, the sales men can only say you purchased a used vehicle. So it doesn't matter how they post there vehicles online once sold it's sold. More

Great to work with and always very professional. Never pushy and always explain and answer questions asked of them. Never pushy and always explain and answer questions asked of them. More

I had the pleasure of working with Ryan Valenzuela on the purchase of a certified pre-owned CRV. He was both helpful and knowledgeable. Chapman Honda is lucky to have him on their sales team. Many thanks R purchase of a certified pre-owned CRV. He was both helpful and knowledgeable. Chapman Honda is lucky to have him on their sales team. Many thanks Ryan! More

Thanks Ryan Valenzuela! You were very helpful & made the process very smooth! Will be recommending! You were very helpful & made the process very smooth! Will be recommending! More

Ryan Valenzuela, your friendly and caring approach made the process very easy for me. I'll definitely recommend your services to my family and friends. the process very easy for me. I'll definitely recommend your services to my family and friends. More

Looked on a car on their website, they said It had no issues And they had the keys in hand ready to go. Marco is a liar dont do the pre approval he deceived us to pressure us to do the pre Approval ahead issues And they had the keys in hand ready to go. Marco is a liar dont do the pre approval he deceived us to pressure us to do the pre Approval ahead of time to "Have everything ready to go when we got there" Turns out the car wasn't ready had not even been inspected. Wasn't cleaned? Ac dosnt work additional damage.... He was more worried about getting that credit and forcing us Into an agreement before we even saw the vehicle! We drove 5 hours only to be told The vehicle couldn't even be sold in its condition! Marco knew that So he conveniently left before we got there and left it up to lupita to have to deal with us More

Ryan Valenzuela was so helpful! He made buying my first car really easy. Definitely recommend. He made buying my first car really easy. Definitely recommend. More

Ryan was fantastic at finding a car for my daughter. 💯 would recommend to family and friends! 💯 would recommend to family and friends! More

Great customer service from the minute you step into the lot. Glenn Corrow was great in finding out what I needed and help every step of the way to get me into my new car. Thank you Glenn! lot. Glenn Corrow was great in finding out what I needed and help every step of the way to get me into my new car. Thank you Glenn! More