Chapman Ford of Horsham

I can not praise the service staff enough. The communication and service they offer is exceptional. I have dealt with Raven, Tim and the manager Renae. They go above and beyond to satisfy there c communication and service they offer is exceptional. I have dealt with Raven, Tim and the manager Renae. They go above and beyond to satisfy there customers even when it's not even a problem they created. I highly recommend them. More

Service Department was Amazing. Alfredo was great to work with. Very satisfied and pleased with everything. with. Very satisfied and pleased with everything. More

Alfredo was great! Was expecting it to be a typical dealer visit with issues. Boy was I surprised. Wish all the car dealers had Alfredo working for them. It was a pleasure working with him. Highly rec dealer visit with issues. Boy was I surprised. Wish all the car dealers had Alfredo working for them. It was a pleasure working with him. Highly recommended! Thanks Chapman! More

Being in the car business I don’t put to much credence into bad reviews because I’ve seen that most negative reviews are not 100% honest. This is my honest review of Chapman dodge service. I took my vehic into bad reviews because I’ve seen that most negative reviews are not 100% honest. This is my honest review of Chapman dodge service. I took my vehicle in for an obvious transmission concern it was diagnosed as leaking cooler lines and I was sold a transmission fluid flush, I paid a deductible for the cooler lines. The next time we drove the car the transmission went. Took it back and was told it was a different repair. Same complaint a few days later but different repair. My warranty company agreed to waive my second deductible if Chapman waived the second diagnosis charge. The service manager Renee refused to see this as a continuation of the first repair and refused to waive the second diagnosis charge(same complaint 3 days later after 1 drive) so I paid 220$ for a transmission fluid change that lasted 50 miles and 2 100$ deductibles. More

Alfredo Vaz was awesome. Kept me posted throughout the process. I look forward to working with him again. process. I look forward to working with him again. More

My first choice Chapman Dodge .Nice easy transaction! Sidney and Reuben was very helpful and answered all the questions I had. Follow up after leased was also great and appreciated. My first car was Dod Sidney and Reuben was very helpful and answered all the questions I had. Follow up after leased was also great and appreciated. My first car was Dodge Challenger GT AWD and now best dream car in the world Dodge Challenger wide body T/A 392 , All NJ and NY dealer try get down payment and other expense but Chapman always easy transaction. thanks More

I have to say, working with Liz was just fantastic. I purchase multiple cars a year between business and personal. This was the first purchase through Chapman and I have to tell you that, by far this was purchase multiple cars a year between business and personal. This was the first purchase through Chapman and I have to tell you that, by far this was the least stressful purchase I have made in years. Liz made this experience so easy and it was so nice to deal with someone without that “old school car salesman” approach. When I’m ready for my next car, Liz will be getting the call. Thanks Chapman for a wonderful experience. More

I haven't even had service yet, but after speaking to "service" reps at Reedman & Barbera Jeep and being thoroughly discouraged and honestly quite annoyed ( if I could they would get negative starts) I h "service" reps at Reedman & Barbera Jeep and being thoroughly discouraged and honestly quite annoyed ( if I could they would get negative starts) I had to take the time to say THANK YOU SO MUCH to Raven the service advisor and Marie in scheduling for taking the time to explain the process and get me setup for service in just 2 days. They were so knowledgeable and pleasant! It made me feel so much more at ease leaving my Jeep in their hands. More