Chapman Ford of Horsham

The WORST DEALERSHIP I HAVE EVER BE TO, Customer service was horrible they lied about selling a car after a 1 hr drive. NOT A FRIENDLY PLACE AT ALL............ Steve the manger watch as we waited over 30 mi was horrible they lied about selling a car after a 1 hr drive. NOT A FRIENDLY PLACE AT ALL............ Steve the manger watch as we waited over 30 mins and we where the only customer there Ashley the Receptionist should not be at the front desk, She is not pleasant at all. on her phone the whole time and then I called Steve to complaint he didnt care..... More

I feel ripped off / robbed. The prices were outrageous. Diagnosis fees are gouging and the fact that they don't apply the fee towards the repair is just disgustingly greedy. The prices were outrageous. Diagnosis fees are gouging and the fact that they don't apply the fee towards the repair is just disgustingly greedy. More

Alfredo and Frank the technician, thanks for for your professionalism and service. The process was seem less. professionalism and service. The process was seem less. More

This is the only place I would ever take my car for service. Alfredo is the best. He is always so helpful and keeps you informed on the status of your vehicle. Alfredo has always helped me in a pinch service. Alfredo is the best. He is always so helpful and keeps you informed on the status of your vehicle. Alfredo has always helped me in a pinch when my car has just barely made it into the bay despite not having an appointment. I really like the technician videos. They are very helpful in letting you see exactly what they are fixing or just to know that they have reviewed everything. This is a dealership that really does care about their clients. Looking forward to purchasing a jeep for my youngest son and know they will take care of him as well. Thank You! More

Always deal w Alfredo for service. He defines service excelling. I won’t consider servicing my vehicle any other place. He defines service excelling. I won’t consider servicing my vehicle any other place. More

I wanted to buy a jeep. They have one that is exactly what I want. They are marking their jeeps up above MSRP sometimes as much as $5,000. I wanted to buy from them because They have one that is exactly what I want. They are marking their jeeps up above MSRP sometimes as much as $5,000. I wanted to buy from them because of their location. There is Jeep dealer 10 mile away in Lansdale that sells for MSRP. Why does Chapman need to charge more? What do I get for the extra $3,500 they want? Crazy! More

Alfredo was great - very knowledgeable through the whole process - kept me updated with any changes in my vehicle process - kept me updated with any changes in my vehicle More

Great and fast service. I got my oil change in less than 1hr and a summary of how the car is with brakes and tires. Than you chapman service employee Alfredo for being reall I got my oil change in less than 1hr and a summary of how the car is with brakes and tires. Than you chapman service employee Alfredo for being really welcoming and helpful More

Thank you Alfredo for your service . .you are the best..took great care of me and my car.. thank you .you are the best..took great care of me and my car.. thank you More

Alfredo Vaz, is always great to deal with, fast service , they make you feel very comfortable they make you feel very comfortable More