
Chapman Ford of Horsham
Horsham, PA
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Bob Nieves was terrific Our experience with Chapman and our salesman Bob Nieves was impeccable . He was extremely knowledgable about the vehicle inside and out. I would highl Our experience with Chapman and our salesman Bob Nieves was impeccable . He was extremely knowledgable about the vehicle inside and out. I would highly recommend them to anyone looking for a Jeep . Pleaseant ,quick and polite. He even brought the car around right to the showroom door due to the extreme cold weather. Door to door service. The other Jeep dealer we saw made us walk around in sub freezing weather. More
Fantastic service all around This dealership really made all my wants and needs in a vehicle come true! Everyone was very friendly and went above and beyond the call of duty. Grea This dealership really made all my wants and needs in a vehicle come true! Everyone was very friendly and went above and beyond the call of duty. Great experience! More
HANDS DOWN, TWO THUMBS UP!!!! I can't say enough about my experience with Chapman of Horsham. The staff was courteous & welcoming from my first phone call, until I drove off the l I can't say enough about my experience with Chapman of Horsham. The staff was courteous & welcoming from my first phone call, until I drove off the lot with my vehicle. The professionalism & honesty with this crew, is something I have never experienced with any other dealer. I was met by Kenny Sheldon, who took very good care of my needs and wants. Although it was 8degrees outside, he never once complained about helping me find the right vehicle. He was very personable, which made it all too easy to give up my money!! Wonderful guy, honest company, worth the drive. More
Best Experience car shopping! Want to recommend the Chapman Ford, Dodge, and Jeep family to everyone who's looking for a new automobile. My wife and I were treated like family not Want to recommend the Chapman Ford, Dodge, and Jeep family to everyone who's looking for a new automobile. My wife and I were treated like family not as customers. Ken Marko and the upper management staff helped us find the perfect truck for us. They were sincere and genuine with all of our questions and needs. We couldn't of asked for a better group of professionals to help us find the perfect vehicle for our family. In the past we dreaded the whole car buying experience, but after our experience here at Chapman I know that I never have to feel that way again. We loved our time with Ken and staff and love our new car even more. Thanks again for everything! We will be sure to spread the word to anyone looking for a new vehicle. Take care and see you again!!! Regards, Marc and Jayna More
Kelly Smith at Chapman was great to work with! My family and I unexpectedly found ourselves in the market for a car. We came to Chapman to look at their Jeep Grand Cherokee and spoke with Kelly. My family and I unexpectedly found ourselves in the market for a car. We came to Chapman to look at their Jeep Grand Cherokee and spoke with Kelly. Right from the start we immediately liked and connected with Kelly. She listened to all of our needs, concerns, even discussion about competitive products and handled our questions with professionalism, compassion, and understanding. On top of which, she and the entire Chapman dealership made our 5 year old daughter feel at home and part of the whole car buying process. We have never had such an easy, enjoyable and rewarding experience than buying our Jeep at Chapman. This dealership treats their clients like family, and are truly interested in creating long time partnerships with their clients and not one off deals. You can be sure we will buy from Chapman and Kelly again....our 5 year old already picked out a nice yellow Rubicon she wants. Thank you Kelly and the entire Chapman dealership for our great experience. We love our car! More
Best Service Ever! Ken Marko Rocks! I walked in ready to buy a new car but knowing that money was tight so I had to be smart about my decision. So I started off looking Ken Marko Rocks! I walked in ready to buy a new car but knowing that money was tight so I had to be smart about my decision. So I started off looking at a bottom of the line Jeep thinking that is all I could afford. Ken listened, truly listened to everything I wanted and all of my financial concerns. I felt more like I was hanging out with friends then buying a car and truly trusted Ken. He was able to get me into a much better Jeep than I every expected I could afford and still stayed right in line with my budget. I have bought numerous cars over the years and always had issues, being a female and buying a car can be difficult. I love my new Jeep Cherokee and can't wait until my first oil change so I can go hang out with everyone at Chapman! They truly made this the best car buying experience I ever had! More
Bob Nieves rocks!!!!!! Thanks Bob!! I really love my new Grand Cherokee. I recommend Bob and Chapman jeep. Bob was both knowledgeable and professional. Bob took the time to Thanks Bob!! I really love my new Grand Cherokee. I recommend Bob and Chapman jeep. Bob was both knowledgeable and professional. Bob took the time to go over all of the options and features in my Jeep. It was like buying a jeep directly from a factory engineer! More
Professional, knowledgable Thanks to Bob Nieves! We LOVE our new Jeep. Bob went out of his way to make sure we knew everything we possibly could about our new Jeep. We have b Thanks to Bob Nieves! We LOVE our new Jeep. Bob went out of his way to make sure we knew everything we possibly could about our new Jeep. We have been back to the see him with additional questions and he is always extremely helpful and personable. More
Horsham's Local dealer w/ great customer service! Good Morning Ken, I wanted to thank you for all your help and assistance which was extended to me and my family by you and the Chapman team at the Good Morning Ken, I wanted to thank you for all your help and assistance which was extended to me and my family by you and the Chapman team at the Horsham dealership when we bought our new RAM 1500 pickup truck. I must admit, I was originally going to purchase a pickup truck from one of your competitors, but after comparing vehicles side by side and option to option, we decided RAM was the best choice. We reside in the Horsham area and it is important to us to support our local businesses. The moment we walked into the Dodge / Chrysler building we were greeted by you and the Chapman team and after a brief discussion on what we were considering, you immediately put me and my son, David, at ease by your sincerity and product knowledge. After numerous meetings with "other" dealers, we decided that Chapman was the best choice for our purchase because the Chapman team gave us the best price for our trade in, the best service warranty and the best customer care which is very rare in today's market. Many thanks to you, Ken, for providing us with excellent customer service! I look forward to a long relationship with the Chapman Dodge /Chrysler team. PS: Please convey a hearty thanks to Brian Nickett, Jose, Bob, Steve and all who helped us in our purchase of our new Dodge Ram Sport pickup truck. You guys are the best! Thank You, Frank & Diane Roach More
Great Experience Chapman Horsham was the first dealership my wife an I went to when we began our search for our new SUV. We were fully prepared to be attacked by sale Chapman Horsham was the first dealership my wife an I went to when we began our search for our new SUV. We were fully prepared to be attacked by salesmen when we walked in. This was not the case. We walked into the showroom and was approach by Bob. He didn't bug us or attack us with a sales pitch he simply introduced himself and gave us his card. After walking around for a couple minutes our questions began and he was extremely knowledgable. He walked us through every component of the Jeep Grand Cherokee. After the great tutorial we left the dealership and went to three others and the service was no where near the same nor was the price. After we agreed on a price with Bob, the closing process was quick and easy. We have had the Jeep Grand Cherokee for a month now and are extremely happy. This was the first car my wife and I bought together and I'm surprised to say it was a fun/easy experience. More