Chapman Ford of Horsham

This is how it's done. We went to Chapman Jeep during a long day of car shopping. It was a very positive experience! We purchased a 2016 Jeep Grand Cherokee Limited. From th We went to Chapman Jeep during a long day of car shopping. It was a very positive experience! We purchased a 2016 Jeep Grand Cherokee Limited. From the moment we stepped on the lot we were treated with the utmost respect and professionalism. D.J. Crilly greeted us promptly and did an excellent job of presenting the vehicle. Apparently a proper walk around of a new vehicle is a thing of the past but not at Chapman. D.J. did a wonderful job of taking his time to really go through the car and make us aware of what we were looking at from bumper to bumper. He demonstrated a good knowledge of the vehicle without sounding like he was reading from the owner's manual. He stuck to the features that were important to us and was ready to answer even the most technical question right off the top of his head. We went inside and met with Frank Alexander who worked with D.J. to get us what I feel is an excellent price. There wasn't a ton of back and forth and Frank was available throughout the entire negotiation making us feel comfortable as opposed to that feeling that you're dealing with the wizard behind the curtain. We came to an agreement on price fairly quickly and never felt like it was an "us against them" situation. We couldn't be happer with the Jeep but we are also very, very happy with the entire process. Could we have played 2-3 Jeep dealers against eachother to save nickels and dimes? Maybe maybe not, but the true value of this transaction is that we don't care. We got a car we love, at a price that is more than fair, in an environment that was friendly and positive the entire time at a dealership that we wouldn't hesitate doing business with in the future. We will certainly be service customers and will recommend Chapman, D.J and Frank to anyone we know who is looking for a new or used car. More

Great Experience! Great Experience with Frank Alexander and Steve Levitt. They were both very helpful and friendly. They both made sure everything was ready for me wh Great Experience with Frank Alexander and Steve Levitt. They were both very helpful and friendly. They both made sure everything was ready for me when I got to the dealership. The customer service was excellent. More

Great experience Steve was very friendly and accomodating. He made sure everything was in order and ready to go before we got to the dealership. The entire experience Steve was very friendly and accomodating. He made sure everything was in order and ready to go before we got to the dealership. The entire experience was quick and painless. More

Great experience! Great experience at Chapman Ford Chrysler Jeep Dodge! The dealership was great and the customer service was very attentive and friendly. I would def Great experience at Chapman Ford Chrysler Jeep Dodge! The dealership was great and the customer service was very attentive and friendly. I would definitely recommend them to anyone looking for a new car. More

Great Exoerience! I had a great experience. The dealership is large and the customer service is great. The sales people really work with you to find what you want, they I had a great experience. The dealership is large and the customer service is great. The sales people really work with you to find what you want, they are knowledgeable, and they are not pushy. I would absolutely recommend this dealership. More

Car Purchase My wife and I were in the market for a new SUV and visited Chapman Jeep in Horsham, PA...I have purchased and leased many vehicles but I have to say i My wife and I were in the market for a new SUV and visited Chapman Jeep in Horsham, PA...I have purchased and leased many vehicles but I have to say it was one of the most pleasant and professional dealerships I have ever worked with. They made the process simple and very enjoyable. We worked with our sales consultant, Steve Levitt and sales manager Brian Nickett and they were both extremely professional and great to work with! I would recommend Steve and the Chapman dealership to anyone looking for an easy car purchase, good pricing and all around professional atmosphere! More

All I want is an extra set of keys Just bought a 2013 Camry and was given the run-around over an extra set of keys. I guess once you've purchased the car, there is no reason for anyone Just bought a 2013 Camry and was given the run-around over an extra set of keys. I guess once you've purchased the car, there is no reason for anyone to talk to you. More

2015 Dodge Durango The staff at Chapman Dodge were super courteous and helpful. We traveled 90 miles because Chapman Dodge gave us the best deal on on 2015 Durango!! We The staff at Chapman Dodge were super courteous and helpful. We traveled 90 miles because Chapman Dodge gave us the best deal on on 2015 Durango!! We love the car & the purchasing experience was phenomenal!! The car was ready when we got there & the paperwork was quick also. love the new car! thank you for an excellent experience!! would definitely recommend! Thank you Jason, Michael, Ken & Joe!! More

Great Dealer I worked with a wonderful dealer who was very helpful! He completely showed me everything about my car and was very patient and wonderful while I was I worked with a wonderful dealer who was very helpful! He completely showed me everything about my car and was very patient and wonderful while I was selecting the car for myself! He made me feel like a very valued customer. More

Great customer experience and got the best deal My family had purchased two vehicles from Chapman, and provided excellent recommendation of their salesperson Steve Levitt. I received the best hassle My family had purchased two vehicles from Chapman, and provided excellent recommendation of their salesperson Steve Levitt. I received the best hassle pricing on our new vehicle from Steve and came from out of state to purchase our new Dodge from him as a result. Excellent customer service, friendly, knowledgeable, and efficient! we got our paperwork done in record time and took delivery of our new Dodge. I will definitely recommend Chapman because of Steve Levitt. Thank you! More