Chapman Ford of Horsham

Tyler Cifaldi is one of the finest salesman. His true professionalism and Courteous salesmanship, personable demeanor made this car experience a true delight. His very up beat personality just made us fe professionalism and Courteous salesmanship, personable demeanor made this car experience a true delight. His very up beat personality just made us feel so at ease More

Horrible Service of about Chapman Dodge Dealer Please Horrible Service of about Chapman Dodge Dealer Please do not go this place for service for your car i had 2016 Dodge charger i went there for chang Horrible Service of about Chapman Dodge Dealer Please do not go this place for service for your car i had 2016 Dodge charger i went there for changing the tires and wheels they told me they cannot take the sensors from old wheel to the new wheels they charge me almost $300 dollars changing the wheels and tires. They charge me brake fluid has to change it almost $100 dollars and for cabin filter $119 dollars wheel alignment $119 almost together i had to pay for $671.71 dollars from my pocket. Two months ago i changed wheels and tires for GMC YUKON DENALI on O neil GMC Dealer they charge me $119 dollars so i never going to chapman chrysler jeep dodge again and they are really expensive dealer More

Joe Kerwick is a true asset to Chapman Ford. He provides excellent customer service and always goes above and beyond. He is the reason I keep coming back. excellent customer service and always goes above and beyond. He is the reason I keep coming back. More

Horrible service. Have to call every 3 days to get delivery updates. Every time I call the date gets pushed out another 3 days. Simple front end repairs are taking 2+ weeks due to the body shop sittin delivery updates. Every time I call the date gets pushed out another 3 days. Simple front end repairs are taking 2+ weeks due to the body shop sitting on the vehicle More

So I am in the market for a Dodge Durango.! I found one I liked through true car. Got the certificate in my email with a price of 43,443 (or something to that affect) the car was listed that day on the webs liked through true car. Got the certificate in my email with a price of 43,443 (or something to that affect) the car was listed that day on the website for 43,943. I emailed the person that contacted me and let him know I liked the vehicle. I then asked how we proceed (COVID-19 times) and what the best price was for the vehicle. He emailed me back t next morning and stated that the lowest he could go was 45,016!! I’m like the price of the vehicle changed over night because someone was interested! I told them thanks but no thanks. Didn’t even get started properly and they tried a bait and switch! More

Excellent Service Alfredo always provides top notch service and I never have to wait long for service. I've never had such an easy experience with a dealership before I Alfredo always provides top notch service and I never have to wait long for service. I've never had such an easy experience with a dealership before I started going to Chapman. More

make an appointment but still wait My husband made an appointment for my car to be inspected a week ago. He left the car off at 8:30 am . At approximately 3 pm he receives a call sayin My husband made an appointment for my car to be inspected a week ago. He left the car off at 8:30 am . At approximately 3 pm he receives a call saying that they did not get to the car yet + do we really need the car today. I`m sure we all own cars we don`t really need, pay for them + insurance to drive them because we don`t really need them. Of course ---We need the car today. I was yelling in the background saying we will pick it up + go elsewhere as CHAPMAN stinks for service + we had an appointment. What`s the purpose of an appointment and being told to drop your car off early? If they couldn`t take us a week in advance when we called, we would have picked an alternate day. I went on-line an started a chat with a chapman representative. I wrote my concern but she said she could not help me if I did not give my name. I told her she can read it with my review. When Chapman (JOE) called back they said they forgot and my car was already being looked at. Do you think I was born yesterday? That just added insult to injury! This service department needs some customer service education! More

Don’t buy a Jeep. Cheaply made vehicles with major computer issues. I’m sitting in my dead vehicle waiting for AAA. That’s because Chrysler Roadside Service never returned my call. Their automated s computer issues. I’m sitting in my dead vehicle waiting for AAA. That’s because Chrysler Roadside Service never returned my call. Their automated system is not reliable. Fortunately I’m in a safe place. When purchasing my car from Chapman I asked about loaner cars as I usually need to get to work. They said no problem. Unfortunately today I was told no loaners available. And due to other emergencies they can’t even look at my car until next week. I guess I’m not an emergency! Needless to say in 4 months Chapman can kiss my xxx goodbye. Unacceptable, 28k miles only on this tin can. More

After spending years trying to find a great deal on a Jeep Wrangler, Mike Owens and the Chapman team went above and beyond to help me get into my dream car. The process was easy and everyone involved wen Jeep Wrangler, Mike Owens and the Chapman team went above and beyond to help me get into my dream car. The process was easy and everyone involved went the extra mile to ensure I was satisfied with my purchase. Thank you Chapman CJDR! More

Great Experience We purchased a inexpensive used car from Chapman in June of this year from Joe Davis. After a couple months, unforeseen issues started with the car. We purchased a inexpensive used car from Chapman in June of this year from Joe Davis. After a couple months, unforeseen issues started with the car. All I can say is this dealership stepped up big time and not only addressed our concerns in a very timely manner but resolved the issues with the car. Joe Davis was great, low pressure sales and very knowledgeable about his inventory. I could not write this review without a big, big thank you to David Mancinelli who is the used car manager. My experience was incredible! These guys care about the customer, are honest and have integrity in the way way they do business. What more could you possibly ask for? If your looking for a car stop by Chapman Ford. Joe Davis, John Cifaldi and David Mancinelli will make you feel at home and comfortable with no pressure!! Thank you so much guys and I will see you on the next purchase!!!! Rob and Taylor Hassall More