Chapman Ford of Horsham

I want to say thank you to Nolan Rudd. He was very professional, helpful, knowledgeable went and above and beyond to help us with our new Explorer! Will recommend to all my friends and He was very professional, helpful, knowledgeable went and above and beyond to help us with our new Explorer! Will recommend to all my friends and Family. Finance department was excellent! More

Best price around on a used Expedition- in great condition. A fair deal overall- no haggling needed, no pressure. Quick appointment for purchase. Had to decline the extended warranties and options 3 condition. A fair deal overall- no haggling needed, no pressure. Quick appointment for purchase. Had to decline the extended warranties and options 3x but stuck with an "anti-theft" sticker. More

My experience with Chapman was great. Everyone is very friendly. They made me feel like family service is great. I plan on doing a lot more shopping here in the future…. It’s like they ca Everyone is very friendly. They made me feel like family service is great. I plan on doing a lot more shopping here in the future…. It’s like they cater to you every knee. I tell you one thing I wouldn’t go anywhere else… way to keep up the good work, Chapman More

These guys were great to deal with! They answered every concern and got me what I wanted for the best price. No hassle! They answered every concern and got me what I wanted for the best price. No hassle! More

Great Service, helped me out right away. Got the payment iI wanted. and drove off Happy. Very Smooth. 2nd time in row making a purchase. Got the payment iI wanted. and drove off Happy. Very Smooth. 2nd time in row making a purchase. More

Second purchase from Chapmen, both experience have been smooth and stress free. Also very reasonable and good deals on both. Employees are great all the way around. Our sales person was excellent. Nick R.. smooth and stress free. Also very reasonable and good deals on both. Employees are great all the way around. Our sales person was excellent. Nick R.. More

Bought 2 cars there this year. Never felt pressured. Salesman were very accommodating. Answered all my qustions and felt like I got the best deal that i could get. Never felt pressured. Salesman were very accommodating. Answered all my qustions and felt like I got the best deal that i could get. More

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Been taking my truck here for years. Always professional and quick turnaround. Mike Kilgus and his team give updates during the service process. Great customer service! Always professional and quick turnaround. Mike Kilgus and his team give updates during the service process. Great customer service! More

I wish I could give 0 stars. I went into this dealership today to take a look at a truck they had listed. I then scheduled an appointment for my husband to go tomorrow to test dr I went into this dealership today to take a look at a truck they had listed. I then scheduled an appointment for my husband to go tomorrow to test drive and buy it. I was told that the truck would no longer be listed and showing as available, until we could get out there tomorrow. I then get a text message at 9:00 tonight telling me that there is nothing their manager could do- that someone came in and bought the truck. Very interesting, given that I was told no one could see the truck because it was not going to be available. Also, manager has final say on the sales so he easily could have told them no. TERRIBLE customer service and such a waste of time. More