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Chapman Ford Northeast Philadelphia - Service Center

Philadelphia, PA

4.2
411 Reviews

411 Reviews of Chapman Ford Northeast Philadelphia - Service Center

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February 10, 2020

Painless I was there for a state inspection on my 2014 expedition. In my conversation with Christine I mentioned that I had signed up with car shield because n More

by marva0622
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine
Feb 10, 2020 -

Chapman Ford Northeast Philadelphia responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

February 10, 2020

Excellent Service! Courteous , Friendly and professional!!! Greeted promptly with minimal wait time. Explaining everything that would be done with my vehicle and was shown the cost. More

by JUDIGIRL26
Recommend Dealer
Yes
Employees Worked With
Christine Ball- awesome ??
Feb 11, 2020 -

Chapman Ford Northeast Philadelphia responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

February 07, 2020

AWESOME SERVICE Bob Kessler and Pete Wilkins have outstanding customer service skills as well as valuable experience about my cars. I always want the two of them to More

by coastrjim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Wilkins
Feb 10, 2020 -

Chapman Ford Northeast Philadelphia responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

February 07, 2020

I had my truck serviced here for warranty work and the service is amazing. I dropped my car off Monday night and got a rental and my truck was serviced and ready for pick up Tuesday evening as promised. More

by Jacob
Recommend Dealer
Yes
Employees Worked With
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Fernandes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christine Ball
Feb 07, 2020 -

Chapman Ford Northeast Philadelphia responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

February 07, 2020

This is a great place to have your vehicle serviced. I bought my vehicle here and bought tire and wheel insurance and they made it easy. I recommend anybody to always purchase this type of coverage you ne More

by aliensdna
Recommend Dealer
Yes
Employees Worked With
Blake Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Biddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Fernandes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2020 -

Chapman Ford Northeast Philadelphia responded

It is so nice of you to provide positive feedback to us at Chapman. It makes us happy to make YOU happy. Thank you for letting us know we have achieved that goal.

February 07, 2020

No Surprise here I always have a positive service experience at Chapman Northeast. On February 5, 2020 I dropped of my vehicle. I was met by Julio. Me repairs were add More

by mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio
Feb 07, 2020 -

Chapman Ford Northeast Philadelphia responded

Thank you so much for letting us know, Julio will be happy to know that you appreciated his efforts. We hope you are enjoying your car.

February 06, 2020

The service provided by Bob Keisler Bob was great and gave me advise on what should be looked at . The service was quick and I am completely happy with Bob and the advise he provided More

by james.vassallo1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2020 -

Chapman Ford Northeast Philadelphia responded

Thank you for sharing this wonderful review! Bob is a tremendous guy to have on our team. It’s all about team work! Glad you felt like family, it’s crucial that our clients feel at home while at our dealership. We hope you enjoy your vehicle and look forward to doing business with you again!

February 03, 2020

Always willing to accommodate scheduling time frames. Excellent service from the moment you drive up. And met by excellent staff such as Catherine Ball and the gentleman that sat across from her Saturda More

by CANALES1127
Recommend Dealer
Yes
Employees Worked With
Catherine Ball
Feb 03, 2020 -

Chapman Ford Northeast Philadelphia responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

February 02, 2020

Have never had an issue and always on top of things with my vehicle . Took care of me immediately . Tols me not to worry will check everything and oil More

by KAGM79
Recommend Dealer
Yes
Employees Worked With
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2020 -

Chapman Ford Northeast Philadelphia responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

February 02, 2020

It's always easy to schedule a service appointment on line. The service employees are always friendly and my service was completed in a reasonable time frame. More

by sharr52
Recommend Dealer
Yes
Employees Worked With
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Fernandes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2020 -

Chapman Ford Northeast Philadelphia responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

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