Chapman Ford Northeast Philadelphia - Service Center

The dealership was great n explained everything n the Manager Keith was grateful n very helpful when I was shopping for a car. Manager Keith was grateful n very helpful when I was shopping for a car. More

John was friendly and very professional. He helped me in every step. Everything went smoothly with the service of my vehicle. He helped me in every step. Everything went smoothly with the service of my vehicle. More

Service was superb, as always. Staff is considerate and efficient and service is detailed and convenient. Staff is considerate and efficient and service is detailed and convenient. More

I was not please with the time my vehicle was in the shop, My explorer was in there 2 weeks. I was told that the warranty company had to send A inspector to check the claim and until then, I had to wait shop, My explorer was in there 2 weeks. I was told that the warranty company had to send A inspector to check the claim and until then, I had to wait. To make A long story short, I think the dealer could have accommodated me with A loaner or set up A rental. I spent 1700.00 plus the warranty company picked up 1300. This was A expensive visit for this vehicle. The service writer was A average dealer service guy, generic explanations for the delays and issues. I will not be returning to Chapman Ford for service ever. More

I was very satisfied with the service II received! I will definitely take my vehicle back to Chapman for service. I will definitely take my vehicle back to Chapman for service. More

The service department staff are Professional and there service is done right and . Their staff from scheduling appointments to work done are very accommodating. service is done right and . Their staff from scheduling appointments to work done are very accommodating. More

Prompt greeting upon arrival. All work to be done explained simply and accurately. Excellent service. All work to be done explained simply and accurately. Excellent service. More

Greeted with respectful, and courteous employees. Vehicle was serviced in a timely manner. I received mechanical report on all repairs , before and after service. Vehicle was serviced in a timely manner. I received mechanical report on all repairs , before and after service. More

Under warranty, should provide a loaner car, for repairs that will last longer than a day. that will last longer than a day. More

The service was good. The last time I was in there only thing I was looking for a upgrade on my F150, and I noticed that the Chapman on the boulevard didn’t have what I wa The last time I was in there only thing I was looking for a upgrade on my F150, and I noticed that the Chapman on the boulevard didn’t have what I was looking for. More