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Chapman Ford Northeast Philadelphia
Philadelphia, PA
799 Reviews
For over 40 years, Chapman has been building a reputation for excellence as Philadelphia's premier Ford dealership. With our family atmosphere and dedication to providing each and every customer with the best experience possible, there is no better place to buy and service your vehicle. Your 100% satisfaction is our #1 priority. From our large inventory of vehicles to fit every need to longstanding relationships with banks and financial institutions around the region to secure approvals, no one is better prepared to offer you the best options for your situation. Whether you have perfect credit, or need help finding a program to rebuild yours after a challenge, pay us a visit-- we will make sure you're taken care of.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 799 reviews
April 21, 2024
Working with Don Biddle and Don Reed was exceptional! What a pleasure the car buying experience was. What a pleasure the car buying experience was. More
by Zman6617
April 15, 2024
Johnel was a great salesman! He was quick and courteous to me and my pregnant wife. We came in on a Saturday afternoon and not expecting to buy a car, but left with a beautiful v He was quick and courteous to me and my pregnant wife. We came in on a Saturday afternoon and not expecting to buy a car, but left with a beautiful vehicle! Very satisfied 10/10 More
by Zacharyherman18
Employees Worked With
April 11, 2024
Johnel was clear, concise, and honest with me and my mother throughout this whole process. His transparency with us about each product was great. He showed us great professionalism and energy. Definitel mother throughout this whole process. His transparency with us about each product was great. He showed us great professionalism and energy. Definitely one of my best experiences at a dealership and I will be recommending him to others! More
by wplange6
Employees Worked With
April 11, 2024
Thank you for the help and transaction of business. He is very nice and helpful. He is very nice and helpful. More
by joonparkrn
Employees Worked With
April 06, 2024
Best seller ever explain very good excellent personality and great experience with us always thank you for everything and great experience with us always thank you for everything More
by danielsaez13
Employees Worked With
April 01, 2024
Great salesman! Knowledgeable, friendly and i feel he had my best interest. Highly recommend John and Chapman Northeast Knowledgeable, friendly and i feel he had my best interest. Highly recommend John and Chapman Northeast More
by Darp
Employees Worked With
March 29, 2024
I saw the vehicle I was looking for on the Internet. When I arrived at the dealership, the staff were polite and accommodating. Once I settled on the vehicle, the price was more than advertised, but t When I arrived at the dealership, the staff were polite and accommodating. Once I settled on the vehicle, the price was more than advertised, but they honored the advertised price. My sales person Johnel was extremely helpful and personable. Johnel took extra time to explain all of the car's features and capabilities. More
by arfoster
March 26, 2024
Good selection of vehicles. Trouble with financing the vehicle I went for but came home with a much newer and much nicer vehicle. Trouble with financing the vehicle I went for but came home with a much newer and much nicer vehicle. More
by meleager91104
Employees Worked With
March 23, 2024
Chapman had the vehicle I wanted at the price I wanted. The salesperson understood what I wanted and didn’t try to sway or steer me into another vehicle. Chapman worked with me to get the deal done. Fast s The salesperson understood what I wanted and didn’t try to sway or steer me into another vehicle. Chapman worked with me to get the deal done. Fast sale with no xx! Delivered was clean and quick. Professional, quick, and courteous! More
by DJR
Employees Worked With
March 23, 2024
If you’re buying a car from Chapman ford you have to go to Johnel. He helped me out to find the car I really wanted and get it to a price that was affordable where the car became an instant buy. Another th to Johnel. He helped me out to find the car I really wanted and get it to a price that was affordable where the car became an instant buy. Another thing I really liked a lot was he wasn’t like the typical sales guy just looking for a sale, he really made sure I liked the car and everything about it before we even started talking about the sale. His goal is to make sure the customer is happy with everything and fully understanding of what you’re buying. Going to recommend him and his team too all my friends buying cars in the future. More
by Brandon
