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Chapman Ford Northeast Philadelphia

Philadelphia, PA

4.8
799 Reviews
For over 40 years, Chapman has been building a reputation for excellence as Philadelphia's premier Ford dealership. With our family atmosphere and dedication to providing each and every customer with the best experience possible, there is no better place to buy and service your vehicle. Your 100% satisfaction is our #1 priority. From our large inventory of vehicles to fit every need to longstanding relationships with banks and financial institutions around the region to secure approvals, no one is better prepared to offer you the best options for your situation. Whether you have perfect credit, or need help finding a program to rebuild yours after a challenge, pay us a visit-- we will make sure you're taken care of.
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9371 Roosevelt Blvd

Philadelphia, PA

19114

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Showing 799 reviews

April 11, 2019

Transmission check up When making my appointment I was able to get a time that fit my work schedule, and the service team was courteous and addressed my concerns about my v More

by ekubis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you for taking the time to leave us a review! We truly appreciate it, and hope to see you again soon!

April 11, 2019

Search for a new vehicle Tom Brown was very nice.He showed and explained to me about what was involved with my new ford escape. The staff there was also kind and polite very h More

by boxers5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hank Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Biaesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alena Grassifulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you for your kind words! We truly appreciate you taking the time to leave us a review. Enjoy your new car!

April 10, 2019

Great Service The service provided was great as always Bob was excellent he always provides great customer service makes you feel welcomed each time I’ve worked wit More

by tsyoung27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you for your kind words! We truly appreciate it and hope to see you again soon!

April 10, 2019

Great experience Was a great experience, had a huge selection, goes out of their way to try to make u happy. Would definitely recommend to friends and family More

by Ousey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you for your kind words. We truly appreciate it!

April 10, 2019

Tom, Mustang Tom ,professional as ever with a quick response when my Mustang was towed in. Drove out in under 2 hours and the bill was as expected More

by SSMCNEICE
Customer Service
Recommend Dealer
Yes
Employees Worked With
Tom
Apr 11, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you for your kind words! Enjoy your Mustang!

April 10, 2019

Great Service I have been using Chapman to service my vehicle for at least five years now since I bought my vehicle from them. I have always received great service More

by GDODDERER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you for your kind words! We truly appreciate it and hope to see you again soon!

April 10, 2019

Service Great service from beginning to end. Made appointment online. Bob kept me advised during my time at Chapman. Follow up from Chapman to make sure every More

by mctustin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you for your wonderful feedback! We hope to see you again soon!

April 10, 2019

All of the work was completed in a timely manor From when my car was dropped off to the time I picked it up everyone was professional the work was completed in a timely manor More

by FRANTOM88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lonnie
Apr 11, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you for your kind words! We hope to see you again soon.

April 10, 2019

Awesome service I wouldn’t go anywhere else to buy or service my vehicles. I have been going to Chapman for 34 years. I can always count on them More

by Steve K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you, Steve! We truly appreciate it and hope to see you again soon!

April 10, 2019

Recall service was completed the same day, very fast and professional service. I've used this place a few times, and will continue to do so. Professional, consisten More

by padeerhunter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you! We truly appreciate you taking the time to leave us a review and we hope to see you again soon!

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