
Chapman Ford Northeast Philadelphia
Philadelphia, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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You did it; it was awesome.Thanks pleasant experience, and a pleasure to deal with. Chapman took the car, did what they and to, and returned it in a timely manner. Thank you pleasant experience, and a pleasure to deal with. Chapman took the car, did what they and to, and returned it in a timely manner. Thank you More
Great service I have been dealing with Ford now for over 15 years . Never had a problem with any of my cars . I highly recommend working with Brian Brooks he is su I have been dealing with Ford now for over 15 years . Never had a problem with any of my cars . I highly recommend working with Brian Brooks he is super nice and is very helpful.. He makes our visits very easy. More
Fair and efficient Great price with quick and friendly service. I will be happy to refer my friends and family to this dealership moving forward. I know they will be in Great price with quick and friendly service. I will be happy to refer my friends and family to this dealership moving forward. I know they will be in good hands. More
Great service! Joe is always helpful and willing to go the extra mile to get your vehicle done. I won't take any of my vehicles any where else! Always Great service! Joe is always helpful and willing to go the extra mile to get your vehicle done. I won't take any of my vehicles any where else! Always Great service! More
Great job by all; especially Don Biddle who was great!! The ford team is great; they are respectful; courteous and very attentive to the customer's needs. the service I received was amazing. Don Biddle was The ford team is great; they are respectful; courteous and very attentive to the customer's needs. the service I received was amazing. Don Biddle was extremely kind and very helpful and patient. Great job and well done! More
GREAT! Jim helped me out better than I could have expected. I arrived for a standard inspection. Everything went great I got a special deal for a promotion they were running, and even an oil change for my first I arrived for a standard inspection. Everything went great I got a special deal for a promotion they were running, and even an oil change for my first time being there. Then I got a call. My car was expected to fail because of wipers. Only two years into the whole having a car thing so I wasn't aware my wipers were important in the process. More money was not on the books or in my pocket I was almost distraught. I got back and spoke with Jim. I don't know how it did it but he helped me out better than I could have imagined. I will forever be grateful and will also remember to have new wipers on prior to an inspection next time. Thank you again Jim! Also, they follow up to make sure your car and experience were great. More
Great Job Joe handled my request for service to my air conditioning unit in a prompt and efficient manner and was a pleasure to deal with through every step of Joe handled my request for service to my air conditioning unit in a prompt and efficient manner and was a pleasure to deal with through every step of the process. More
Great fast no problems Awesome always helpful never have a issue great prices friendly staff my husband and I have purchased 3 cars from this location in the past 10 years a Awesome always helpful never have a issue great prices friendly staff my husband and I have purchased 3 cars from this location in the past 10 years and will always be back More
Very quick and on time The car was due for a oil change, scheduled the appointment thru text. Oil change was done , tires rotated, and fluids checked. Car was done in 30 min The car was due for a oil change, scheduled the appointment thru text. Oil change was done , tires rotated, and fluids checked. Car was done in 30 minutes. More
Outstanding Great Customer service. Not sure what else I can say at about my most recent visit.. With that being I have more comments to make Great Customer service. Not sure what else I can say at about my most recent visit.. With that being I have more comments to make More