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Chapman Ford Northeast Philadelphia

Philadelphia, PA

4.8
820 Reviews
For over 40 years, Chapman has been building a reputation for excellence as Philadelphia's premier Ford dealership. With our family atmosphere and dedication to providing each and every customer with the best experience possible, there is no better place to buy and service your vehicle. Your 100% satisfaction is our #1 priority. From our large inventory of vehicles to fit every need to longstanding relationships with banks and financial institutions around the region to secure approvals, no one is better prepared to offer you the best options for your situation. Whether you have perfect credit, or need help finding a program to rebuild yours after a challenge, pay us a visit-- we will make sure you're taken care of.
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9371 Roosevelt Blvd

Philadelphia, PA

19114

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Showing 820 reviews

July 13, 2019

You did it; it was awesome.Thanks pleasant experience, and a pleasure to deal with. Chapman took the car, did what they and to, and returned it in a timely manner. Thank you More

by STEYNE007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you for your kind words! We truly appreciate it and hope to see you again soon!

July 11, 2019

Great service I have been dealing with Ford now for over 15 years . Never had a problem with any of my cars . I highly recommend working with Brian Brooks he is su More

by tyghdye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hank Biaesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

July 10, 2019

Fair and efficient Great price with quick and friendly service. I will be happy to refer my friends and family to this dealership moving forward. I know they will be in More

by clintondavid21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2019 -

Chapman Ford Northeast Philadelphia responded

It is so nice of you to provide positive feedback to us at Chapman Northeast Ford. It makes us happy to make YOU happy. Thank you for letting us know we have achieved that goal.

July 10, 2019

Great service! Joe is always helpful and willing to go the extra mile to get your vehicle done. I won't take any of my vehicles any where else! Always Great service! More

by david_werley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Roletter
Jul 10, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

July 09, 2019

Great job by all; especially Don Biddle who was great!! The ford team is great; they are respectful; courteous and very attentive to the customer's needs. the service I received was amazing. Don Biddle was More

by debbi828
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hank Biaesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Biddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2019 -

Chapman Ford Northeast Philadelphia responded

We're thrilled to hear you enjoyed your experience with Don here at Chapman! Customer Service is a high priority for us and we love to hear when we are able to deliver.

July 09, 2019

GREAT! Jim helped me out better than I could have expected. I arrived for a standard inspection. Everything went great I got a special deal for a promotion they were running, and even an oil change for my first More

by tug47649
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Melnick
Jul 10, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

July 08, 2019

Great Job Joe handled my request for service to my air conditioning unit in a prompt and efficient manner and was a pleasure to deal with through every step of More

by JMDOYLE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Roletter
Jul 08, 2019 -

Chapman Ford Northeast Philadelphia responded

We're thrilled to hear you enjoyed your experience with Joe here at Chapman! Customer Service is a high priority for us and we love to hear when we are able to deliver.

July 08, 2019

Great fast no problems Awesome always helpful never have a issue great prices friendly staff my husband and I have purchased 3 cars from this location in the past 10 years a More

by mageeiv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hank Biaesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Biddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

July 04, 2019

Very quick and on time The car was due for a oil change, scheduled the appointment thru text. Oil change was done , tires rotated, and fluids checked. Car was done in 30 min More

by pthamill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2019 -

Chapman Ford Northeast Philadelphia responded

It is so nice of you to provide positive feedback to us at Chapman. It makes us happy to make YOU happy. Thank you for letting us know we have achieved that goal.

July 04, 2019

Outstanding Great Customer service. Not sure what else I can say at about my most recent visit.. With that being I have more comments to make More

by JERRYC1021
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2019 -

Chapman Ford Northeast Philadelphia responded

It is so nice of you to provide positive feedback to us at Chapman. It makes us happy to make YOU happy. Thank you for letting us know we have achieved that goal.

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