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Chapman Ford Northeast Philadelphia

Philadelphia, PA

4.7
737 Reviews
For over 40 years, Chapman has been building a reputation for excellence as Philadelphia's premier Ford dealership. With our family atmosphere and dedication to providing each and every customer with the best experience possible, there is no better place to buy and service your vehicle. Your 100% satisfaction is our #1 priority. From our large inventory of vehicles to fit every need to longstanding relationships with banks and financial institutions around the region to secure approvals, no one is better prepared to offer you the best options for your situation. Whether you have perfect credit, or need help finding a program to rebuild yours after a challenge, pay us a visit-- we will make sure you're taken care of.
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9371 Roosevelt Blvd

Philadelphia, PA

19114

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Showing 737 reviews

April 30, 2019

Best Dealership on the east coast I would like to thank Don Reed for his help and patience with me. He was very pleasant and professional. He worked very diligently to get me the best More

by Janet123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you for your kind words, Janet! We truly appreciate it and hope you enjoy your beautiful new car!

April 30, 2019

Great A great, professional, courteous service. Performed in a reasonably short period of time. Would recommend it highly. Will be back. Five out of fi More

by GR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not remember.
Apr 30, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you for your kind words! We truly appreciate it and look forward to your next visit!

April 29, 2019

Exceptional service We have never had such a fantastic experience purchasing a vehicle!!! He listened to all of our needs and found us the perfect vehicle. The process of More

by N LeVach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you for your kind words! We truly appreciate it and hope to see you again soon!

April 29, 2019

Out of this world customer service experience!!! Don was amazing! He was able to get me into the vehicle I wanted. He was patient and took his time to explain everything to me in detail! He was able More

by Ponto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2019

Great service by Donald Reed Don Reed was very caring and welcoming when I arrived to purchase a new car. He worked with every need and ‘‘twas very patient with me. He did everyth More

by Seamonkey70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you for your kind words! We truly appreciate it and hope to see you again soon!

April 29, 2019

Great Experience Great customer service from the staff. Especially Don Reed. He was polite and very knowledgeable. I will be recommending Don Reed to the rest of my fa More

by PintoS1!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you for your kind words! We truly appreciate it and hope to see you again soon!

April 29, 2019

Preowned and first service Purchase experience was great took my car in for first service a few days ago, Jeremy Reeve got me right in, service was done quickly very happy with More

by chrishorvath
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alena Grassifulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Reeve, Phil Agricoli, Ashley Miller
Apr 29, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you for your kind words! We truly appreciate it and hope to see you again soon!

April 29, 2019

Greatest car buying experience From beginning to end Chapman made my car buying experience seamless and effortless. Used car manager Don Reed Was extremely helpful and courteous th More

by Ryan W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you for your kind words, Ryan! We truly appreciate it and hope you enjoy your beautiful new vehicle!

April 29, 2019

Service Has taken care of my vehicles for the past 15 yrs. Would not take it anywhere else. Scott has been my go to guy for all these years and is well apprec More

by BORIBORG215
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott and Jim
Apr 30, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you! We truly appreciate it and look forward to your next visit!

April 27, 2019

Good service but very expensive Jeremy Reeve was a good service tech. The transportation to and from the dealership while my car was serviced was good. Cory (don't know his last name More

by ddeeden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Reeve, Cory
Apr 29, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you for your kind words! We truly appreciate it and hope to see you again soon!

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