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Chapman Ford Northeast Philadelphia

Philadelphia, PA

4.7
766 Reviews
For over 40 years, Chapman has been building a reputation for excellence as Philadelphia's premier Ford dealership. With our family atmosphere and dedication to providing each and every customer with the best experience possible, there is no better place to buy and service your vehicle. Your 100% satisfaction is our #1 priority. From our large inventory of vehicles to fit every need to longstanding relationships with banks and financial institutions around the region to secure approvals, no one is better prepared to offer you the best options for your situation. Whether you have perfect credit, or need help finding a program to rebuild yours after a challenge, pay us a visit-- we will make sure you're taken care of.
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9371 Roosevelt Blvd

Philadelphia, PA

19114

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Showing 766 reviews

July 20, 2019

Professional Service Great Service. Always do what I ask. Long time customer. 5 Cars in Family. Keep up the Great Service. I stick with one Mechanic who never let me down More

by joed107
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kelly
Jul 22, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

July 19, 2019

Service review As a long term customer I’ve never had an issue that wasn’t resolved to my complete satisfaction. I’ve had multiple cars as the same time for most of More

by theevermans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom McGregor
Jul 22, 2019 -

Chapman Ford Northeast Philadelphia responded

It is so nice of you to provide positive feedback to us at Chapman. It makes us happy to make YOU happy. Thank you for letting us know we have achieved that goal.

July 17, 2019

Great service I was not waiting in line My appointment was honored I did not have to wait a long time The work was completed and everything was explained in t More

by CWHITE17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

July 17, 2019

Great place They were great aside from a kinda long wait they were very good kept me updated on progress of work comfortable waiting area & kind people! More

by Dee
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Melnick
Jul 18, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

July 16, 2019

Service Review They contacted me about my regular service for my vehicle. I set up an appointment via text. And I had a recall on my vehicle and they took care of th More

by smallwood611
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Fields, Sherry Yancy, Thomas
Jul 16, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

July 15, 2019

Fast greeting, personal service, no kiosk to check in Other dealerships i have been to for service require you to park your vehicle, walk inside and wait for someone to say "who's next?" Or, you need to u More

by mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Roletter
Jul 15, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

July 13, 2019

You did it; it was awesome.Thanks pleasant experience, and a pleasure to deal with. Chapman took the car, did what they and to, and returned it in a timely manner. Thank you More

by STEYNE007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you for your kind words! We truly appreciate it and hope to see you again soon!

July 11, 2019

Great service I have been dealing with Ford now for over 15 years . Never had a problem with any of my cars . I highly recommend working with Brian Brooks he is su More

by tyghdye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hank Biaesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

July 10, 2019

Fair and efficient Great price with quick and friendly service. I will be happy to refer my friends and family to this dealership moving forward. I know they will be in More

by clintondavid21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2019 -

Chapman Ford Northeast Philadelphia responded

It is so nice of you to provide positive feedback to us at Chapman Northeast Ford. It makes us happy to make YOU happy. Thank you for letting us know we have achieved that goal.

July 10, 2019

Great service! Joe is always helpful and willing to go the extra mile to get your vehicle done. I won't take any of my vehicles any where else! Always Great service! More

by david_werley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Roletter
Jul 10, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

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