Chapman Ford Northeast Philadelphia

Lube oil & filter Mostly satisfied although more of my questions could have been answered. Wanted my coolant checked and never got an answer. The receipt was not a lot Mostly satisfied although more of my questions could have been answered. Wanted my coolant checked and never got an answer. The receipt was not a lot of help either as the coolant section had a line through it. I still don't know if it was checked or needs replacement. They could have given me a more detailed explanation of the overall status of my vehicle and coolant. Disappointed that I have to go elsewhere to have my coolant checked but I am satisfied with the work that they did perform. More

Fast service I needed my car back by 3pm and got it back 2 hours earlier. The gentleman who checked my car I and returned it when the job was done was very polite I needed my car back by 3pm and got it back 2 hours earlier. The gentleman who checked my car I and returned it when the job was done was very polite More

No games Third car I have leased there. No games. Low prices first time. Great service. Service dept. is great. I had an issue. Spoke to Gary Fields. Helped me Third car I have leased there. No games. Low prices first time. Great service. Service dept. is great. I had an issue. Spoke to Gary Fields. Helped me with my issue quickly. More

Go ask for Tommy ! He will help you ! I got a call to look at cars as my lease was up. I came in and saw tommy. We told him what we wanted and we got a great price on a new car ! Tommy rea I got a call to look at cars as my lease was up. I came in and saw tommy. We told him what we wanted and we got a great price on a new car ! Tommy really cares and worked hard to find us a perfect match! Everyone there in every department was very nice and I will definitely send everyone I know there! More

Excellent and very professional I will return again the place is great. There was excellent service and the wait time was very good. All my questions were answered in a timely fashio I will return again the place is great. There was excellent service and the wait time was very good. All my questions were answered in a timely fashion More

Maintenance Very thorough and efficient service/staff. Joseph also helped me sync my new phone to the car's Bluetooth. Clean waiting area and restroom, coffee st Very thorough and efficient service/staff. Joseph also helped me sync my new phone to the car's Bluetooth. Clean waiting area and restroom, coffee station nice. More

Clear. Simple. From reservation to exit, everyone was helpful and worked as a flawless team. Tire rotation. Regular oil change and multipoint check. There were no su From reservation to exit, everyone was helpful and worked as a flawless team. Tire rotation. Regular oil change and multipoint check. There were no surprises. More

Impression about my buying a car and services rendered This is my second time to have my 2017 Ford explorer limited serviced as part of routine maintenance check up and for state inspection. I was very ple This is my second time to have my 2017 Ford explorer limited serviced as part of routine maintenance check up and for state inspection. I was very pleased with the service rendered and made me feel secure while driving my vehicle. The personnels in the service department where very nice and accommodating and explained very well what needs to be done for the car. Thanks a lot for the job well done. More

oil change Always do a good job and are always helpful, courteous and polite. Would recommend this dealership to anyone who asked me and will continue my service Always do a good job and are always helpful, courteous and polite. Would recommend this dealership to anyone who asked me and will continue my service here. More

Purchase New Vehicle Sid, our sales consultant, took great care of us. Sid sent me few pictures of the vehicle before I headed to the dealership. We negotiated the price o Sid, our sales consultant, took great care of us. Sid sent me few pictures of the vehicle before I headed to the dealership. We negotiated the price over the phone/text and agreement was made. Sid made sure I was getting the best deal. It was a great experience buying a car. Sid was awesome! More