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Chapman Ford Northeast Philadelphia

Philadelphia, PA

4.7
766 Reviews
For over 40 years, Chapman has been building a reputation for excellence as Philadelphia's premier Ford dealership. With our family atmosphere and dedication to providing each and every customer with the best experience possible, there is no better place to buy and service your vehicle. Your 100% satisfaction is our #1 priority. From our large inventory of vehicles to fit every need to longstanding relationships with banks and financial institutions around the region to secure approvals, no one is better prepared to offer you the best options for your situation. Whether you have perfect credit, or need help finding a program to rebuild yours after a challenge, pay us a visit-- we will make sure you're taken care of.
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9371 Roosevelt Blvd

Philadelphia, PA

19114

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Showing 766 reviews

August 10, 2019

Great Service Jim in VW repair was really awesome, he kept me informed on the repairs for my Tiguan. He was knowledge about the repairs. He was also pleasant and More

by KTAYLOR780
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James - VW Service
Aug 12, 2019 -

Chapman Ford Northeast Philadelphia responded

We really appreciate this review. Jim is an outstanding employee and never fails to satisfy his customers. Glad everything worked out well. We look forward to doing business with you again. Best of Luck!

August 10, 2019

Great Experience Tom Brown is always very helpful and pleasant to work with! It's amazing how quick and easy Chapman Ford's transaction paperwork process is. More

by GGDSEK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you for your kind words! We truly appreciate it and look forward to your next visit!

August 09, 2019

Professional service I got immediate service as soon as I brought my car in. I was given a rental , while waiting for my car to be repaired . I was given status updates More

by newbrainoct2008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Kozub
Aug 09, 2019 -

Chapman Ford Northeast Philadelphia responded

We really appreciate this review. Bob is an outstanding employee and never fails to satisfy his customers. Glad everything worked out well. We look forward to doing business with you again. Best of Luck!

August 08, 2019

Great experience and great deals Nunzio and the manager were awesome and easy to do a deal with it. Everything went smooth. They didn’t pressure me into anything and understood my fin More

by tommyjakubowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nunzio Interra
Aug 09, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

August 07, 2019

Very satisfied. Very polite staff, fast service, very knowledgeable. Everybody was doing in synchronized mode what was their respective job. They called and explained More

by JaBa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James
Aug 08, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

August 07, 2019

Outstanding performance The employees that work in the service center are very helpful and polite to their customers and are their to answers any concerns about my vehicle. More

by CLATORRE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

August 07, 2019

Very good Every one is very accommodate Service is good. Bob is such a gentleman. Would recommend Chapman ford to all. Love my edge ford Would buy another More

by lindapul1948
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you very much for sharing your experience at Chapman. We certainly appreciate your patronage, and welcome you to the Chapman Family. Thank you for the recommendations, they do mean so much to our dealership!

August 06, 2019

HELPFUL AND COURTEOUS ON MY ARRIVAL GREAT SERVICE AS ALWAYS,ALSO GREAT PEOPLE THAT TAKE CARE OF YOUR NEEDS, WILL CONTINUE TO PURCHASE MY FUTURE VEHICLES FROM CHAPMAN AND OF COURSE THEIR More

by BIGSTEVE47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hank Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Agricoli
Aug 07, 2019 -

Chapman Ford Northeast Philadelphia responded

We're thrilled to hear you enjoyed your experience here at Chapman! Customer Service is a high priority for us and we love to hear when we are able to deliver.

August 06, 2019

Great and easy purchase! No hassle dealer. They have the best deals around. I will definitely be back to purchase my next new vehicle from Chapman Auto Group. Thank you! More

by quickriverboats
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dharren Tercier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2019 -

Chapman Ford Northeast Philadelphia responded

We take pride that you chose us to purchase your new vehicle. Enjoy your beautiful new car and we look forward to seeing you again soon!

August 02, 2019

Car comes back worse than when I dropped it off I dropped off my vehicle for body work. I couldn't even take my car home because the key was stuck in the ignition. I don't take my vehicle there More

by nikki2158
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ashley Miller
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