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Chapman Ford Northeast Philadelphia
Philadelphia, PA
822 Reviews
For over 40 years, Chapman has been building a reputation for excellence as Philadelphia's premier Ford dealership. With our family atmosphere and dedication to providing each and every customer with the best experience possible, there is no better place to buy and service your vehicle. Your 100% satisfaction is our #1 priority. From our large inventory of vehicles to fit every need to longstanding relationships with banks and financial institutions around the region to secure approvals, no one is better prepared to offer you the best options for your situation. Whether you have perfect credit, or need help finding a program to rebuild yours after a challenge, pay us a visit-- we will make sure you're taken care of.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 822 reviews
October 02, 2019
Very,very Happy Chapman Ford is one of the best Dealerships in this Area. They take care of there Customers, which I Experience September 23rd Monday 2019. Mike Moyer Chapman Ford is one of the best Dealerships in this Area. They take care of there Customers, which I Experience September 23rd Monday 2019. Mike Moyer Sr is a Great Saleman. He got the Vehicle that I wanted. Chapman Ford always goes above and beyond for there Customers. That is why I Choose Chapman Ford More
by matt4notredame
Verified Customer
October 02, 2019
Great experience Everyone we dealt with was courteous, helpful and professional. Could not ask for better customer service. Even though it was a very busy evening th Everyone we dealt with was courteous, helpful and professional. Could not ask for better customer service. Even though it was a very busy evening the process was smooth and we are super happy with our new car! More
by bdunf14
September 23, 2019
Walk in Walk out! Needed a oil change, so greatful that I didn't have to make an appointment. I enjoy no scheduling for oil changes just walk in Walk out! Needed a oil change, so greatful that I didn't have to make an appointment. I enjoy no scheduling for oil changes just walk in Walk out! More
by CCSSKIDS
Employees Worked With
September 23, 2019
Great Job Every one is great here service and mechanics they always do a great job on my car and gives ma a loner when I need it thanks for the good work Every one is great here service and mechanics they always do a great job on my car and gives ma a loner when I need it thanks for the good work More
by IOOF306
Employees Worked With
September 20, 2019
Very friendly. Pleasant and efficient service. Was met at the door by service rep. Was very nice. Witnessed other service techs taking care of other customers as wel Pleasant and efficient service. Was met at the door by service rep. Was very nice. Witnessed other service techs taking care of other customers as well. Very friendly and helpful More
by patteone
Employees Worked With
September 20, 2019
The complete job was excellent but they need to work on thei r communication. Taking time out of my day to make multiple phone calls within a three day. Never receiving a call back and we were numerous messages r communication. Taking time out of my day to make multiple phone calls within a three day. Never receiving a call back and we were numerous messages for a callback is completely frustrating. The end result of my body work was excellent they did a great job in handling my insurance claim I am very satisfied with the work that they did. But they need to work on their communication. More
by frankdj56
Employees Worked With
Johnathan in the body shop.
September 20, 2019
Bought new VW Boucgt new VW from Chapman. Got a great price and service. It was easy I was in and out. I didn't feel any pressure to buy. The sales departme Boucgt new VW from Chapman. Got a great price and service. It was easy I was in and out. I didn't feel any pressure to buy. The sales department was nice and answered all my questions. VW product is great for the money. I would use Chapman again!! More
by tskaczor
September 17, 2019
Car service Work was done in a timely and professional manner. Team made very good suggestions for my SUV. What my vehicle needed to done now and what could wait Work was done in a timely and professional manner. Team made very good suggestions for my SUV. What my vehicle needed to done now and what could wait. More
by 2bacon
Employees Worked With
Joseph Roletter
September 13, 2019
Always a great job Every time I go there I can alway rely on the service.. I like going there for the oil changes too.. the price is very fair for the oil change Every time I go there I can alway rely on the service.. I like going there for the oil changes too.. the price is very fair for the oil change More
by mitflttr
Employees Worked With
Other Employees :
Kerry Petratos, Ashley Miller, Robyn Hoffman
September 13, 2019
Very friendly The staff was very professional and friendly. The place was very clean . Explain how the ford pass worked. My service experience was very professional The staff was very professional and friendly. The place was very clean . Explain how the ford pass worked. My service experience was very professional and friendly More
by DPSSULLIVAN719
Employees Worked With
