Back

Chapman Ford Northeast Philadelphia

Philadelphia, PA

4.8
821 Reviews
For over 40 years, Chapman has been building a reputation for excellence as Philadelphia's premier Ford dealership. With our family atmosphere and dedication to providing each and every customer with the best experience possible, there is no better place to buy and service your vehicle. Your 100% satisfaction is our #1 priority. From our large inventory of vehicles to fit every need to longstanding relationships with banks and financial institutions around the region to secure approvals, no one is better prepared to offer you the best options for your situation. Whether you have perfect credit, or need help finding a program to rebuild yours after a challenge, pay us a visit-- we will make sure you're taken care of.
Contact Dealership

9371 Roosevelt Blvd

Philadelphia, PA

19114

Directions

By Type

Showing 821 reviews

October 17, 2019

Great service every time Their service is reasonably be priced and it’s worth it. I will not go anywhere else it’s worth it to spend the extra money at the dealer and have pea More

by mitflttr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Keisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey great guy and other 3 guys out at the desk are great, Kerry Petratos, Ashley Miller, Robyn Hoffman
Oct 21, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you very much for sharing your experience at Chapman. We certainly appreciate your patronage, and welcome you to the Chapman Family. Thank you for the recommendations, they do mean so much to our dealership!

October 17, 2019

Relaxing , quick and professional! No waiting, took my vehicle right away , waiting time was fast ,service representative was polite and professional he informed me of what was done and More

by jrhdah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Rosenberg
Oct 21, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

October 16, 2019

purchase very useful, easy going. The guy who helped me out could not do any better. It was an amazing job. I am very comfortable with Chapman More

by jhcastro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sidney Shore
Oct 16, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you very much for sharing your experience at Chapman. We certainly appreciate your patronage, and welcome you to the Chapman Family. Thank you for the recommendations, they do mean so much to our dealership!

October 16, 2019

Great Experience I love my new Ford! Everyone at the dealership was friendly and helpful. Thanks Julian for all of your hard work and knowledge! We will definitely be More

by kristynbailey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian Kuehnle
Oct 16, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you for sharing this wonderful review! Julian is a tremendous guy to have on our team. It’s all about team work! Glad you felt like family, it’s crucial that our clients feel at home while at our dealership. We hope you enjoy your vehicle and look forward to doing business with you again!

October 16, 2019

Maintenance Job well done on my vehicle. It is running great and I feel safer with the service work that was done. thanks for washing my vehicle. More

by VINNYSTEA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine, Service Dept
Oct 21, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

October 15, 2019

Excellent The entire experience was easy and flawless. The sales team was very helpful and answered all of my questions. They helped me chose the right car for More

by dmcghee18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hank Biaesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Casey , Phil Agricoli
Oct 15, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you for sharing this wonderful review! Phil and Hank are tremendous guys to have on our team. It’s all about team work! Glad you felt like family, it’s crucial that our clients feel at home while at our dealership. We hope you enjoy your vehicle and look forward to doing business with you again!

October 15, 2019

Every one from sales to service where very helpful Larry was awesome and I think the young man next to him who set my phone up Danny was great . Had to come back three days in a row cause app on phone More

by mackinliz5051
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hank Biaesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Bhatti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom in service five star, Larry Short
Oct 16, 2019 -

Chapman Ford Northeast Philadelphia responded

It is so nice of you to provide positive feedback to us at Chapman. It makes us happy to make YOU happy. Thank you for letting us know we have achieved that goal.

October 15, 2019

Christen, customer service was a delight. My service this time around for an oil change and state inspection, with Christen, made this a wonderful experience, she was knowledgeable, kind and h More

by SBURNO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christen VW adviser.
Oct 15, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

October 14, 2019

Ford recall I like using Chapman for their efficiency & cleanliness. Their staff is helpful, accommodating & friendly. I am right down the street from Dumphy Ford More

by tinacarroll707
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey
Oct 14, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

October 14, 2019

Great experience The Service person (Julio Miranda) was very friendly and helpful. He made my routine state inspection /fuel emission service painless. The wait to g More

by lauriealb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio Miranda
Oct 14, 2019 -

Chapman Ford Northeast Philadelphia responded

Thank you for sharing this wonderful review! Julio is a tremendous guy to have on our team. It’s all about team work! Glad you felt like family, it’s crucial that our clients feel at home while at our dealership. We hope you enjoy your vehicle and look forward to doing business with you again!

...
46
...