Chapman Ford Northeast Philadelphia

Terrible! Worst service ever I went because my check engine light was on. I got my car scanned at auto zone so I had the codes. They had my car for a week and the next day I got i I went because my check engine light was on. I got my car scanned at auto zone so I had the codes. They had my car for a week and the next day I got it my check engine light came back on for the same problem. They costed me so much time & money. More

Great service Quick service. Set up appointment, didn't have to wait too long. Inspection was done quickly and efficiently, I'm good for the next year. Quick service. Set up appointment, didn't have to wait too long. Inspection was done quickly and efficiently, I'm good for the next year. More

AWFUL This was the worst experience ever! They had my car for almost a month and a half and it was like pulling teeth getting any answers of what was going This was the worst experience ever! They had my car for almost a month and a half and it was like pulling teeth getting any answers of what was going on with my car. It went from we can’t find anything to needing parts for a transmission to my transmission needing to be rebuilt and no one could figure out what was going on. I tried calling the service manager and general manager multiple times and of course no one returned my phone calls back. I would never ever go back to Chapman EVER again! More

Exceptional service Christine Bell, was very attentive and was able to get me in and out. She asked the right questions and I was able to go to work while my car was bein Christine Bell, was very attentive and was able to get me in and out. She asked the right questions and I was able to go to work while my car was being service. More

New Lease Jim & Kirstie were very helpful in a smooth transition from an old lease to a new one. They're were very accommodating and showed us all of our optio Jim & Kirstie were very helpful in a smooth transition from an old lease to a new one. They're were very accommodating and showed us all of our options. More

Oil change Every time i need work on my passat i get the best of service from champman Volkswagen. I have no complaints, service is always on point. Never had to Every time i need work on my passat i get the best of service from champman Volkswagen. I have no complaints, service is always on point. Never had to bring my passat back for the same issue. More

Best service, best deal The salesman was personable and very nice. He made us very comfortable while we waited with our 9yr. old. Made our visit worth it. Very satisfied with The salesman was personable and very nice. He made us very comfortable while we waited with our 9yr. old. Made our visit worth it. Very satisfied with the service, got a great deal on an outstanding truck. Will send everyone we know there if they need a vehicle. We have purchased many vehicles in past but this time we left satisfied. Thank you! More

Great service dept Chapnan has an excellent service department They keep you informed on status of your vehicle and explain cost of services or repairs Friendly and co Chapnan has an excellent service department They keep you informed on status of your vehicle and explain cost of services or repairs Friendly and concsientous employees More

Outstanding service Quick and outstanding service Joseph is fantastic!!!!i got there early in the morning I got help to n less than 5 minutes, really very happy with t Quick and outstanding service Joseph is fantastic!!!!i got there early in the morning I got help to n less than 5 minutes, really very happy with them help.. More