Chapman Ford Northeast Philadelphia

Our dealer representative David Greenberg took time to go over all the features in our new vehicle. He listened to our concerns and provided excellent service. He offer us all the additional stuff usually of over all the features in our new vehicle. He listened to our concerns and provided excellent service. He offer us all the additional stuff usually offered with new car purchases but was not pushy and allowed us time to discuss and make our decisions. Highly recommend! More

Sales staff was very knowledgeable and made my purchase well worth the drive. Tom York County PA well worth the drive. Tom York County PA More

Chapman was such a great help! They had a lot of variety of what I was looking for. Don was the salesman that helped me and he set me up with the perfect car for a great deal! He w They had a lot of variety of what I was looking for. Don was the salesman that helped me and he set me up with the perfect car for a great deal! He was very down to earth and came off very honest! More

Maurice the salesman that helped me ran around all day trying to make a deal happen. Thanks to his resilience it did . trying to make a deal happen. Thanks to his resilience it did . More

Here to other deal! Thank you Mike Moyer for always taking care of our family. Thank you Mike Moyer for always taking care of our family. More

Best pricing, excellent communication throughout my ordering process. Quick smooth buying process. Most excellent place to buy a car. ordering process. Quick smooth buying process. Most excellent place to buy a car. More

Had been looking to buy a new Ford Maverick pickup truck, and the folks at Chapman let me know they had one available. David Greenberg took great care of me and made the process as smooth as possible. He e and the folks at Chapman let me know they had one available. David Greenberg took great care of me and made the process as smooth as possible. He even set up an appointment for the first scheduled service later this year. More

No dealer could beat their pricing on my Ford Maverick. Communication throughout my year-long ordering process could have been better. Coordinating out of town vehicle delivery was subpar. Finally, once at Communication throughout my year-long ordering process could have been better. Coordinating out of town vehicle delivery was subpar. Finally, once at the dealership. (Would have been great to get a courtesy pick-up from the airport after flying in to Philly from NC).the outstanding customer service from Don Biddle was immeasurable. More

Excellent work, trustworthy and explained everything I needed completed in terms I could understand. Definitely recommend!!!!!! Will be returning for an inspection and oil change soon. Had terrible experi needed completed in terms I could understand. Definitely recommend!!!!!! Will be returning for an inspection and oil change soon. Had terrible experiences with other shops and the little bit of extra cost is well worth the assurance that the work will be completed accurately. All the employees I dealt with were exceptional. More

The service center experience was horrible today. Been here since 8:30 for inspection still here. No updates and Christine who is at the front desk is getting annoyed that I am asking how much longer Been here since 8:30 for inspection still here. No updates and Christine who is at the front desk is getting annoyed that I am asking how much longer. Once I go to ask how long for the second time. The person working on my car is there say I need a bulb and wipers. He apologize for the long wait and say he will be getting my car right out. 30 minutes later I go back up to the desk to ask Christen can I speak with a manager. The manger comes out and says your the one that needs the bulb to pass inspection. He said they just handed me the bulb. I say that’s funny the guy that’s working on my car said he was placing the bulb in the car 30 minutes ago. Her I am sitting her now 12pm an counting still no car. Horrible service.😡next time Kennedy Ford or even PeP Boys would a been quicker. You live and learn.and they get mad at you for asking questions about how long will the wait be. More