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Chapman Chrysler Jeep

Henderson, NV

4.1
845 Reviews

930 Auto Show Drive

Henderson, NV

89014

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845 Reviews of Chapman Chrysler Jeep

March 15, 2019

Awesome From the technician to the courtesy vehicle it was AWESOME. Went in for 1 thing they fixed everything that was under warranty. Mahalo Plenty & M More

by SafetyIntact
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Service Department
Mar 20, 2019 -

Chapman Chrysler Jeep responded

We are happy to see that you had a 5-Star experience when visiting our dealership! We look forward to delivering the same experience on your next visit. Your Friends at Chapman Chrysler Jeep

January 29, 2019

Great Express Service Chris English, at Express oil change Service was very polite, courteous. and professional, my oil change was done in a timely manner and to my satisfa More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris English, Virgil Dody
Jan 30, 2019 -

Chapman Chrysler Jeep responded

Jim, Thank you for your review. We are happy to hear that you had a good experience. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle service needs are met. Your Friends at Chapman Chrysler Jeep

January 23, 2019

Service The Service given & time done & professionalism was great! The Service Rep Crystal Patno was simply awesome! My 2010 Grand Caravan needed new Spark Pl More

by beammeupsally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Patno
Jan 24, 2019 -

Chapman Chrysler Jeep responded

Thank you for your review. We are happy to hear that you had an awesome experience at our dealership. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle service needs are met. Please do not hesitate to reach out if you have any questions. Your Friends at Chapman Chrysler Jeep

January 16, 2019

Horrible sales and management! Wow is all I can say. If you want to wait to be contacted and the sales force there is beyond the least professional then have at it. They all were pu More

by Themyersfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scot Harris, Elijah Sobalvarro, Fred Zarebi, Spencer Colin, Christopher Leoni, Hans Hanson, Deanna Johnson
Jan 24, 2019 -

Chapman Chrysler Jeep responded

I would like to apologize for your experience with Chapman Chrysler Jeep. It is always our #1 goal to respond and assist all of our valued customers in a timely fashion. I would like to look into your inquiry and see what transpired and why it took so long for you to be contacted for future reference and training purposes. If you can give me a quick call or email (702-558-3095 or KimberlyHill@ChapmanChoice.com) to get a little more information I would greatly appreciate it. Again, I apologize and look forward to hearing from you soon. Kimberly Hill Customer Relations Director

January 11, 2019

Best experience ever! Chapman Jeep has by far superseded any car purchase experience! Not only was this the easiest and most flawless experience they have made my car dream More

by DrD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Moore and TJ
Jan 14, 2019 -

Chapman Chrysler Jeep responded

Thank you for the rave review! On behalf the entire team here at Chapman, we appreciate you taking the time to share your wonderful review. Whether it is for sales, service, or parts, we are always here for you. Wishing you many happy and safe miles. Your Friends at Chapman Chrysler Jeep

December 28, 2018

NEW VAN SALES I purchased a new van in Nov from Chapman. I was told I could get a additional $500 off the purchase if I financed through Chrysler capital so I did.A More

by bppogo
Recommend Dealer
No
Employees Worked With
brian holzner,michael wu
Dec 31, 2018 -

Chapman Chrysler Jeep responded

Bppogo, Chapman Chrysler Jeep is regretful to hear of your less than 5-star experience. The dealership you submitted this review for is the Chapman in Henderson, NV and we do not employ anyone by the names given whom you dealt with. I would like to assist you in getting this information over to the correct persons to help get resolve at the correct dealership. Please give me a call or email (702-558-3095 or KimberlyHill@ChapmanChoice.com ) so that I can get more information from you to help assist. I look forward to speaking with you soon. Kimberly Hill Customer Relations Director

December 21, 2018

Excellent Service When I arrived, I was greeted by Chance. He went over my concerns about my tire pressure. Oil change and they checked my tires. Fast and easy servi More

by Nancy 1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chance Sackett, Timothy Hanner & Ron Nisivoccia (sales)
Dec 26, 2018 -

Chapman Chrysler Jeep responded

Nancy, We are happy to hear that Chance was able to take care of you during your service visit. We do everything possible to make your visit as expeditious as we can. Thank you so much for your review and we look forward to working with you again in the future. Your Friends at Chapman Chrysler Jeep

December 18, 2018

Jeep JK repair When my Jeep was picked up after getting a new driveline it was making noise. Before leaving dealership the Jeep was returned to service where upon in More

by bfr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince
Dec 26, 2018 -

Chapman Chrysler Jeep responded

BRF, Chapman Chrysler Jeep thanks you for taking the time to let us know of your recent service experience. We would like to apologize that it was not 100% positive but appreciate the kind rating. We were made aware of the oversight on the repair and have since corrected that mistake. We thank you for allowing us the opportunity to repair your vehicle and fix the mistake. We have spoken with the tech and can assure you this will not happen in the future. I hope that all is well with the vehicle now and it is running as expected. We would like to offer you a small gesture for the inconvenience. Please give me a call or stop in and see me on your next service and I will make sure you are taken good care of. I can be reached at 702-558-3095 or KimberlyHill@ChapmanChoice.com. I look forward to speaking with you soon. Thank You, Kimberly Hill Customer Relations Director

December 16, 2018

Very good experience They went over and above to get me out of my old car. Jacob, Dan and April did so much to get me financed! Theyre good at what they do. More

by Nik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Gillies
Dec 17, 2018 -

Chapman Chrysler Jeep responded

Nik, Chapman Chrysler Jeep would like to thank you for the great feedback and welcome you to the family. Jacob, Dan, April, and the team here at Chapman appreciate the kind words. If you have any questions at all, please don't hesitate to ask. We look forward to seeing you on your scheduled service visit. Wishing you many happy and safe miles. Your Friends at Chapman Chrysler Jeep

December 15, 2018

Fast and great service The service was quick...First time was an oil change& tire rotation...The second was a recall on my brakes...Vince Thompson was extremely friendly and More

by frankieclv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Thompson
Dec 17, 2018 -

Chapman Chrysler Jeep responded

frankieclv, We greatly appreciate you taking the time to let us know how your experience went with Vince. It is always our #1 priority to give great service and make the process as easy and stress free as possible. We appreciate your patronage and feedback, and look forward to serving you again. Your Friends at Chapman Chrysler Jeep

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