Chapman Chrysler Jeep

Jeep had issues.. CRYSTAL at the sec dept was awesome!! Love Crystal!! She is an expert in Jeeps.. She gave me a great quote and talked to me..keeping me informed about what was happening with my Jeep. She Love Crystal!! She is an expert in Jeeps.. She gave me a great quote and talked to me..keeping me informed about what was happening with my Jeep. She got me out the door UNDER the quote and so quickly!! LOVE HER!!!! More

5 Star Easy and fast and very satisfied I would recommend Jacob every time. His knowledge was incredible and I had great rapport with him. Thanks Jacob! Easy and fast and very satisfied I would recommend Jacob every time. His knowledge was incredible and I had great rapport with him. Thanks Jacob! More

Great service! Vince was great, quick diagnosis on multiple problems and kept me informed on what was found and repair timeframes. Catalytic converter, navigation ha Vince was great, quick diagnosis on multiple problems and kept me informed on what was found and repair timeframes. Catalytic converter, navigation had to be ordered and is scheduled for installation, driveline was back ordered and will take longer, waiting on Chrysler. More

Vince Thompson is the best Vince is the absolute best service manager. My family has been a long time customer and our service is top rate. We have never been disappointed. Vince is the absolute best service manager. My family has been a long time customer and our service is top rate. We have never been disappointed. More

Awesome Experience!! Very Happy Customer! After an exhaustive search for a new Wrangler with the options and color I was looking for, I found the perfect vehicle here at Chapman. I contacted t After an exhaustive search for a new Wrangler with the options and color I was looking for, I found the perfect vehicle here at Chapman. I contacted the internet sales department and was immediately contacted back by Jacob. I explained what I wanted and my situation being out of state. Jacob worked with me to get me to the pricing I wanted on the vehicle quickly with a little negotiation. He was upfront about everything and I honestly have never felt less hassled in negotiations. (Between myself, family and helping friends, I have bought and leased more than 2 dozen cars, so I've seen my fair share of haggling) He also took care of most of the preliminaries over the phone so that the process at the dealership was as painless as possible. My flight got in at 8:30am was to the dealer by 9:00am and was a proud new owner of a Mojito! Wrangler Unlimited by 10:20am! April, in finance was great and made the tedious job of signing your life away go by quickly. Jacob gave me a detailed walkthrough of all the features, took the time to answer all my questions and I was on the road home shortly after. He even invited me to go on an off-roading adventure next time I am in town which I am certainly going to do! Total time to fly, in buy a car and drive back home was less time than I have already spent at my local dealers trying to get to the price I wanted so it was well worth the trip out to Chapman!! Overall I am very happy with my purchase, the service and treatment I received, and how smooth the entire process was. I will definitely be back again!! Thank you Jacob! More

BEST TIME EVER! I am giving this rating for this dealership based on facts. If you are looking for a new car don't go anywhere else. The whole experience was amazing I am giving this rating for this dealership based on facts. If you are looking for a new car don't go anywhere else. The whole experience was amazing and you won't have 20 salesmen rushing you!Hans was the best along with April and Lawrence!! Thanks Chapman Chrysler Jeep!! More

Grand Cherokee !!!! The whole process was fast and everyone that helped me was knowledgeable!! I was in and out in less then 2 hours I would recommend !! The whole process was fast and everyone that helped me was knowledgeable!! I was in and out in less then 2 hours I would recommend !! More

Good experience! Just purchased my new Pacifica Hybid van from here. Christian was great to work with and followed through with all questions I had and requests. Just purchased my new Pacifica Hybid van from here. Christian was great to work with and followed through with all questions I had and requests. More

Great service Darrick was great!! Quick in and out friendly service!! No pressure to pay for anything else and very knowledgeable. I will come back for my service! Darrick was great!! Quick in and out friendly service!! No pressure to pay for anything else and very knowledgeable. I will come back for my service!! More

Excellent Had to take my Jeep in for a brake recall and battery replacement. Tony was professional and friendly and made sure everything was taken care of. Had to take my Jeep in for a brake recall and battery replacement. Tony was professional and friendly and made sure everything was taken care of. More