Chapman Chrysler Jeep

Awwsome This place is awesome very kind and honest, Brandon has to be the best. He explained everything and wasnt pushy let's u make the decision on your own. This place is awesome very kind and honest, Brandon has to be the best. He explained everything and wasnt pushy let's u make the decision on your own. Love you guys More

Vince Thompson great job diagnosing tire sensor Vince Thompson is a very good service writer. The service department is a very busy place and sometimes appointments get “stacked up” therefore diagno Vince Thompson is a very good service writer. The service department is a very busy place and sometimes appointments get “stacked up” therefore diagnosing take longer than anticipated. Vince diagnosed my erratic tire sensor problem and replaced two bad sensors. He is very knowledgeable, courteous and professional. The Chapman service department and Vince are some of the reasons for our continued patronage of Chapman Chrysler. More

Excelent coustomer awareness I just mentioned that I was on the way to visit wife in the hospital, Ruth the service mgr. had my vehicle done and out in 15 minutes. Thank you. (Wi I just mentioned that I was on the way to visit wife in the hospital, Ruth the service mgr. had my vehicle done and out in 15 minutes. Thank you. (Wife is fine). More

TEAMWORK My experience was made positive by having all employees respect and assist each other. I felt no urgency from anyone. Hab was extremely considerate! My experience was made positive by having all employees respect and assist each other. I felt no urgency from anyone. Hab was extremely considerate! I will gladly return for use of the service department. More

Excellent service department We have 2 beloved Chrysler Town and Country minivans, a 2008 and a 2012, which we have had serviced at Chapman Chrysler on Auto Show street, for years We have 2 beloved Chrysler Town and Country minivans, a 2008 and a 2012, which we have had serviced at Chapman Chrysler on Auto Show street, for years. The intake service writers (Vince, Abraham, etc.) have all been patient, courteous, and knowledgeable. More

Added charges are ridiculous So, Last week, I bought a jeep from them and stuck me with almost $7k worth of extra charges I didn't ask for. What should've been a $13k loan, after So, Last week, I bought a jeep from them and stuck me with almost $7k worth of extra charges I didn't ask for. What should've been a $13k loan, after trade in, became almost $21k. Read before you sign. More

Greedy used car department Very polite and friendly staff.. I found them to be very overpriced on used vehicles. Even with a Cash in Hand Offer, They expected Me to pay Very polite and friendly staff.. I found them to be very overpriced on used vehicles. Even with a Cash in Hand Offer, They expected Me to pay approximately $4000 more than Bluebook on a 15 year old automobile. I will be driving out of State for my purchase. I don't think I will be dealing with Chapman for My future needs. More

The service department exceeded my expectations I don’t live in Nevada however my vehicle required major service while visiting. I was helped by Chuck in their service department & he managed to mak I don’t live in Nevada however my vehicle required major service while visiting. I was helped by Chuck in their service department & he managed to make a very unpleasant situation quite painless. I am so appreciative of the impeccable quality of service I received. I highly recommend giving Chuck a call should you ever have any service or maintenance needs. More

Bait and Switch Buyer beware. I negotiated to a buy of a used 2015 Fiat 500L with internet manager Ashly Gonzales for my daughter. We agreed on a price and I wou Buyer beware. I negotiated to a buy of a used 2015 Fiat 500L with internet manager Ashly Gonzales for my daughter. We agreed on a price and I would come down to buy the car the same afternoon. I told her not to waste my time if she was not serious because I would be driving a distance and was serious about the purchase. I explained I’m 45 minutes away and would be leaving right away to meet her to complete the review and purchase of the car. When I arrived with my daughter Ashley informed us the car was not at her store and she would get the keys to a car and drive us to it so we could drive it back to check it out. We found it strange that the advertised vehicle was not at the store claiming to have it for sale. We agreed to go with her to another dealership. She walked us to a car that happened to be the only one exact modeling the car we wished to purchase. It was similar but older, different color and beat up. She had us stand by it while she went back to get the another key because she couldn’t get it to work. She finally got the key and drove us to another dealership. When we arrived she told us to wait in the car or stretch our legs while leaving the car running. She returned in less than 4 minutes and said the car we made the agreement was under contract with someone else and there was nothing she could do and that it was out of her hands. She was smug, and unapologetic. I believe what the game they were playing was to lure us with the advertisement of a car that was unavailable and try to get us interested in the vehicle she drove us in. The car advertised was no where to be found. This woman is dishonest and disceptive and by extension so is this dealership to allow such dishonest practices. We found the ad on cars.com. I will make sure they are aware as well. This dealership is disingenuous beware. More

Fast & convenient trans service Chris Hawn was very polite & efficient. He recommended having the routine trans done.the last time I was in for a oil change. He got me in & out in a Chris Hawn was very polite & efficient. He recommended having the routine trans done.the last time I was in for a oil change. He got me in & out in a reasonable amount of time and followed with me about my vehicle progress. He was very pleasant to work with. More