Chapman Chrysler Jeep

Everything seems fine until I went to start the car the day after service and it would not start. I'm getting a boost and will return to the dealership later today. I have enjoyed the service we have recei day after service and it would not start. I'm getting a boost and will return to the dealership later today. I have enjoyed the service we have received at your dealership over the past year as we were originally purchasers from Integrity. More

I had an extended warranty, which I had to point out. I have all my maintenance work done at Chapman and bought my car there, so this information is available on the computer. I feel there is something wr have all my maintenance work done at Chapman and bought my car there, so this information is available on the computer. I feel there is something wrong with the manufacture of this car if I need brakes every two years. It may not be your fault, but I am a loyal Chrysler customer, my husband used to work there in Michigan; America's car industry is in trouble, and quality should be of the utmost concern. 57,000 miles should not be the death sentence of a car which has been serviced regularly by a Chrysler dealer, and which has an extended warranty policy. I think $500.00 plus is a lot of money to spend on a service call. More

Recommended new front brakes. Work Completed. Told there was a vibration in steering. Should have challenged them since we didn't have the problem prior to service. RESULT, vibration occurs when app there was a vibration in steering. Should have challenged them since we didn't have the problem prior to service. RESULT, vibration occurs when applying brakes and turning. Will need to return to have the problem solved, since it must have occurred during brake service. Plan to return to service dept, with no additional charge. More

As always, Vince is an excellent service advisor, and has always taken the extra minute to insure that we understand what is going on with our vehicle. We are return new vehicle purchasers at this dealers always taken the extra minute to insure that we understand what is going on with our vehicle. We are return new vehicle purchasers at this dealership, in large part due to Vince's follow up service after the "sale". Based on Vince's suggestion to try out the loaded T&C, we went ahead and purchased the loaded version instead of another Touring package. Vince was correct, WE LOVE every additional feature~! Thanks again for great follow support and service. The Brambila's More

The work that is done is excellent and quick. Vince is always easy to talk to and is up front with what my vehicle needs to run at its best. He also helps work things out so that my repair stayed within m always easy to talk to and is up front with what my vehicle needs to run at its best. He also helps work things out so that my repair stayed within my budget restraints and got me my car back to me quickly. I continue to tell friends how well they take care of me and my car at Chapman Chrysler. More

Had a problem - whistle noise from engine compartment - Went to Presteige on Centenial Twice and was told by the service representative and a mechanic that it was normal -scheduled an appointment with Cha Went to Presteige on Centenial Twice and was told by the service representative and a mechanic that it was normal -scheduled an appointment with Chapman - Vince sent it to a mechanic and they found a loose PCV line. Thanks Will be back for future service -purchased 2005 Jeep and serviced 2008 Jeep Vincent J Markalonis More

Service is always outstanding. Virgil is attentive, very Service is always outstanding. Virgil is attentive, very knowlegable and patient. I always ask him to be my service agent. I trust his recommendation Service is always outstanding. Virgil is attentive, very knowlegable and patient. I always ask him to be my service agent. I trust his recommendations and will travel quite a distance to have my car serviced by Chapman. Kudos to the service manager for training and fostering the professional, positve attitude that I have witness around the shop. World class service ...indeed More

From the ease of making the appt on line and how well Russell listened to my concerns with my vehicle. He followed up and kept me informed along the way. When I picked up my car, everything was complet Russell listened to my concerns with my vehicle. He followed up and kept me informed along the way. When I picked up my car, everything was complete and pick up was easy. These things are very important for me since I have to drive quite a way to have my car serviced at the dealership. More

Very pleasant and fast experience. The fruit and treats were an extra bonus along with the speed and friendliness of your employees. I only went in for a lube and oil change and the correction of a low pre were an extra bonus along with the speed and friendliness of your employees. I only went in for a lube and oil change and the correction of a low pressure oil light which is a real nuisance and should be eliminated by Chrysler but I was told it was federally mandated. Merry Christmas to all, we are all totally blessed. More

the person who took care of me sorry (i forgot his name )but he was very polite and professional so i ahve no complaints of him .only issue i had was with the person who did the work on my car - he stained )but he was very polite and professional so i ahve no complaints of him .only issue i had was with the person who did the work on my car - he stained my car seat i had tanning lotion bottle in my car console and was told the service man who was installing the part in had d to remove the console and while removing the contents in my console ..one thing being tanning lotion bottle and he accidental spilled the lotion on my front seat ..he did wipe it up but it now has stains that are stoill there and i will now have to take to be professional shampooed ..i feel Chrysler should have offered to take it to be professionally cleaned for me as the spill was your staffs mistake ..he tried to say the top of the bottle was was loose but even if it was the only way it would have spilled is if he threw all the stuff from my console onto the seat with out being careful and placing it neatly .i am new resident to las vegas just moved here in sept and this was my first time using your dealership for service ..not sure if i will again because i feel more should have been done about the spill ..i left that day not satisfied but i was late for an appt so i had to leave .. so there you go thats my feedback debra Cialini More