Chapman Chrysler Jeep

Ask for Jesse! I really should buy another car, but, that said Jesse and the service staff does get the job done. I appreciate very much that they have a free van se I really should buy another car, but, that said Jesse and the service staff does get the job done. I appreciate very much that they have a free van service pick up and drop off as well. This really does help out. The overall cost, well, let's just say, about every single other garage I have entrusted with my car here in the city of Henderson has ripped me off big time, and I mean embarrassing amounts of deceit and thievery, at least these guys will get it done, and get it done right even though their prices can be a bitter pill to swallow. That said, around this area, out in the middle of nowhere, honesty, quality, and service is going to cost you a pretty penny. More

Excellent Jesse Ramirez is my normal Service Advisor, but somehow they let him leave the property for a little while. I was helped by Roy Roderiques as my Serv Jesse Ramirez is my normal Service Advisor, but somehow they let him leave the property for a little while. I was helped by Roy Roderiques as my Service Advisor on this trip into Chapman. I had the normal oil change done, my brakes have been squeaking, so they found the problem and fixed that. The crazy part is that I am hearing a clicking sound coming from the left front of my Jeep while going over bumps or hitting potholes in the road and only in cold weather! They have looked high and low, test drove it and they can't duplicate it (my jeep is sensitive!). Roy made sure that he put it in my records so if something does happen later, I should be covered. He made me feel that the problem was real, just couldn't be duplicated this time. I used the shuttle service provided by Chapman (free of charge) upon dropping off my Jeep one afternoon and picking up the next afternoon. The shuttle driver is fabulous! I felt very safe ridding along with him. I don't remember his name (bad on my part), but Chapman and his parents should be proud! Thanks everyone. More

Jeep recall fuel relay My jeep has been having trouble starting since last June and finally gave out a week ago was brought into Chapman to my service advisor ,Virgil Doty. My jeep has been having trouble starting since last June and finally gave out a week ago was brought into Chapman to my service advisor ,Virgil Doty. He explained the recall part had not been received yet, got me a ten day rental from Enterprise Rentals, and one week later called and said Jeep was done and housing relay sits in was replaced instead of just the relay which pleased Me immensely. My jeep has had other components replaced in Phoenix however only band aids were put on the problems . eventually parts failed again so I was very pleased that the housing was actually what was replaced. I believe Virgil is one of Chapmans best service advisor's and am very glad first time a year ago I came in with my security alarm going off sporadically and Virgil had a mechanic fix it immediately at no charge . I was extremely impressed with his concern over my issue , even late in the day at that. I highly recommend Chapman Chrysler and especially Virgil Doty. Dianne M Sholl More

Jesse Ramirez is my service advisor. I have been bringing my 2013 Chrysler 300c to Chapman for about a year. Jesse Ramirez always calls me by my name and makes me feel like a friend. I I have been bringing my 2013 Chrysler 300c to Chapman for about a year. Jesse Ramirez always calls me by my name and makes me feel like a friend. I had a problem last week and they were very busy but when I told him I needed to get it done because I was going to California, he worked with me and I was in and out the next day. Thanks, Jesse and thanks to Chapman for the great service. Sal Chiaravalloti More

No fluff I have been dealing with these guys for about 10 years.. I usually just call Vince and he gets done what needs get done in a timely manner and does no I have been dealing with these guys for about 10 years.. I usually just call Vince and he gets done what needs get done in a timely manner and does not add a bunch of needlees crap to the repairs. If the flugellgraffin needs replaced then the flugellgraffin get replaced, no fuss, no muss. Occasionally I have even gone in without a scheduled appointment and been taken care of without any problems. Vince rocks!! More

have been everywhere!! I have been everywhere and no one was able to help me until I came here. I worked with Elena and was able to meet Lawrence as well. They explained eve I have been everywhere and no one was able to help me until I came here. I worked with Elena and was able to meet Lawrence as well. They explained everything to me and made my time there simple and plain. I will definitely come back for future vehicle purchases :)! Thanks More

Service performed I was very pleased with yesterday's service on my Chrysler 300. Everything was handled quickly and efficiently, and Vince was especially helpful in I was very pleased with yesterday's service on my Chrysler 300. Everything was handled quickly and efficiently, and Vince was especially helpful in explaining the details. Overall, it was a very satisfactory experience. More

Excellent Customer Service Roy was my service advisor and was very professional. He helped give me a discount and was prompt. I appreciated the dealerships superior service, qua Roy was my service advisor and was very professional. He helped give me a discount and was prompt. I appreciated the dealerships superior service, quality, and discounts. More

Service Department Thank you Vince for great customer service ..thank you for going over the service and detail information .. We will be recommending others to see yo Thank you Vince for great customer service ..thank you for going over the service and detail information .. We will be recommending others to see you .. More