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Chapman Chrysler Jeep
Henderson, NV
844 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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844 Reviews of Chapman Chrysler Jeep
February 16, 2015
Amazing service Me and my girlfriend just recently bought a grand Cherokee from Chapman and the service was amazing! Our salesman , Bob Nieves was impeccable with his Me and my girlfriend just recently bought a grand Cherokee from Chapman and the service was amazing! Our salesman , Bob Nieves was impeccable with his knowledge of the vehicle, expedition of the sale was timely, and it was unbearably cold out and he brought the car to us curbside. The other dealers we delt with did not compare. I would recommend Chapman and Mr. Nieves to anyone. -Michael Colletti More
by Mcolletti34
Employees Worked With
Bob Nieves
February 15, 2015
Activated warranty without my consent! Not only did the finance person try to pressure me to buy the warranty right away, she activated it without my consent! Activated it January 31, even Not only did the finance person try to pressure me to buy the warranty right away, she activated it without my consent! Activated it January 31, even though I specifically said I would call the next Monday to let her know what I wanted to do. I received the MOPAR paperwork congratulating me on the purchase of my warranty via US mail, so yes,she did activate it without my permission. Why? To be sure she got her commission for January, perhaps? Yes, she did go back and cancel it, but why would you activate a $4000 warranty without the customer's consent in the first place? The truth is, you have 12 months or 12,000 miles to get the MOPAR lifetime warranty without any surcharge, and you can add it up to 48 months, with a surcharge . See chrysler.com for those details. Go to chryslerwarrantydirect.com for a MOPAR warranty at a reasonable price. More
by Winklc
Employees Worked With
Dana
February 05, 2015
Lifetime customer!! The five stars for rating doesn't do this place justice, I wish I could give MORE stars! The best people to deal with when it comes to buying a car, I The five stars for rating doesn't do this place justice, I wish I could give MORE stars! The best people to deal with when it comes to buying a car, I've heard too many nightmare stories about dealing with car dealerships, but never have I felt that way with working with the people here. I won't go anywhere else! From start to finish, everyone especially my salesman RICK STEWART made me feel so comfortable and was there every step of the way! It's really hard to come across a company with such great service and integrity! THANK YOU RICK, DANA and EVERYONE ELSE AT CHAPMAN CHRYSLER JEEP!! This is the only place I refer family and friends to when it comes to buying a car! You have a lifetime customer here! THANK YOU! More
by CharUtu
Employees Worked With
Rick Stewart, Dana
January 18, 2015
Miguel Sotonlongo is the BEST!!! We purchased an 2015 Patriot and from the time we got till the time we drove off the lot he was there to help us. Wonderful customer service, friendly We purchased an 2015 Patriot and from the time we got till the time we drove off the lot he was there to help us. Wonderful customer service, friendly, and we was glad that he was our sales person. He took the time out to sit down with us and guide us through many different options. I would recommend that if anybody want to buy a car go here and see Miguel. More
by Monique21
Employees Worked With
Miguel Sotonlongo
January 17, 2015
Easiest transaction ever! Pedro and his co-workers did an outstanding job of getting our sale done quickly and to our complete satisfaction. We spent more time getting a cahier Pedro and his co-workers did an outstanding job of getting our sale done quickly and to our complete satisfaction. We spent more time getting a cahiers check at the bank than we did at the dealership. The vehicle was there when promised, fueled and ready to test drive. I gave one offer, it was accepted, 20 minutes later we drove away. Any future purchases will certainly be initiated at Chapman's Dodge. Thanks again Pedro, Howard and all the Professionals at Chapman's! I will see you soon! More
by dmiles5853
Employees Worked With
Pedro Fernandez, Howard
January 15, 2015
Always a great experience From buying a car to having service done its always been a great experience. The technicians performing the service on my jeep are always thorough and From buying a car to having service done its always been a great experience. The technicians performing the service on my jeep are always thorough and honest with me on what needs to be done. The best on my last time in was the service provider Aurora, she was polite and very pleasant to work with. More
by mastersmith
Employees Worked With
Aurora
January 06, 2015
Vince and the Service crew are awesome! I have a 2007 Jeep Wrangler Unlimited and Vince and his Service crew are the only ones I trust with my baby. They are extremely fast; honest about rep I have a 2007 Jeep Wrangler Unlimited and Vince and his Service crew are the only ones I trust with my baby. They are extremely fast; honest about repairs needed, and go the extra mile every time! More
by werewolf
Employees Worked With
Vince
January 01, 2015
Out of town I was visiting from out of town and my engine light comes on. I visited Chapman and spoke with Vince. Right away he was very welcoming, explained wh I was visiting from out of town and my engine light comes on. I visited Chapman and spoke with Vince. Right away he was very welcoming, explained what could be done, and set up an appointment. He was honest and straight forward. The repair were done in a timely manner. I liked the service so much I wished Chapman was in my home town, I would definitely go to them to get my car serviced regularly. More
by trooqueen
Employees Worked With
Vince
December 29, 2014
Won't go back there After spending over 4 hours at the dealership the first time when trying to buy our minivan, I said I would never go back but after a year and a half After spending over 4 hours at the dealership the first time when trying to buy our minivan, I said I would never go back but after a year and a half I decided to give them a second chance. I took my van in for some warranty work. After they had it for 3 days they called and asked if I could come and get it by 3. I was unavailable so I said I could be there by 10 the next day. When I showed up at 10 my van was not ready. I had to wait 1 hour and 15 minutes for my van. Everything could have been avoided with a simple phone call but they never let me know. Now I know I will never go back there again. Horrible service More
by David
Employees Worked With
Roy
December 23, 2014
Thumbs up After my first visit I have bad experience, but after my last one I'm happy costumer. Big impruvment with quality work. Thank you Chapman After my first visit I have bad experience, but after my last one I'm happy costumer. Big impruvment with quality work. Thank you Chapman More
by Mike77
Employees Worked With
Jessie
