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Chapman Chrysler Jeep

Henderson, NV

4.1
845 Reviews

930 Auto Show Drive

Henderson, NV

89014

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845 Reviews of Chapman Chrysler Jeep

February 08, 2017

Service Department I have been going to them since 2009 - U have a 2008 Dodge Charger and when my dealership went defunct I went to them instead of another Dodge dealer More

by booya2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Virgil Dody Service Advisor and Mechcanic Jai mangar
February 04, 2017

New Tire I've always received excellent service at Chapman. My service advisor, Bradon is right there to hear my problem and makes sure I'm taken care of right More

by Jimatkcc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradon, James
Feb 08, 2017 -

Chapman Chrysler Jeep responded

Thank you kindly for the opportunity of your business and the positive review. It is always our #1 goal to give excellent customer care and we thank you for the feedback. Please don’t hesitate to contact us should you need anything further. We wish you happy & safe driving. Thank You, Kimberly Hill Customer Relations Director

February 03, 2017

Service department is great Had a great experience bringing in my 2013 Jeep Wrangler Unlimited. Very curtious did a great job with oil change, smog and service and washed the Jee More

by cboeres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick
Feb 08, 2017 -

Chapman Chrysler Jeep responded

Cboeres, Chapman Chrysler Jeep would like to thank you kindly for your business and the positive review. We do understand that as the consumer you have many options and we appreciate you giving us the opportunity. Please do not hesitate to let us know should you need anything further whether if it’s sales, service or parts, we are here for you. Thank You, Kimberly Hill Customer Relations Director

February 02, 2017

Vince Thompson, oil leak & detail Vince Thompson is a outstanding service writer. He is a pleasure to work with. The service department is a very busy place. Vince diagnosed a oil leak More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Thompson
Feb 13, 2017 -

Chapman Chrysler Jeep responded

JIM, Chapman Chrysler Jeep would like to thank you for business. Great customer care is our top priority and it is always enlightening to hear when we have given such service. I will be sure to share your feedback with the service dept. Please do not hesitate to let us know if there is anything further we can do for you. We wish you continued happy & safe driving. Thank You, Kimberly Hill Customer Relations Director

February 01, 2017

Oil change and service Awesome customer service! Jesse in service was helpful and attentive to the needs of my vehicle. I've always had great service here I've been a custom More

by Jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse
Feb 13, 2017 -

Chapman Chrysler Jeep responded

JR, Chapman Chrysler Jeep would like to thank you for your continued patronage to our dealership. Great customer care is our top priority and it is always enlightening to hear when we have given such service. Please do not hesitate to let us know if there is anything further we can do for you. We wish you continued happy & safe driving. Thank You, Kimberly Hill Customer Relations Director

January 30, 2017

Awesome! We recently purchased a 2017 Jeep Wrangler Unlimited. Our salesman was Chris Leoni and he was awesome! We were referred to him by a friend, he took hi More

by Al & Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Leoni
Feb 02, 2017 -

Chapman Chrysler Jeep responded

Al & Kelly, Thank you for your recent visit to Chapman. We are thankful for amazing customers like yourself and want to make sure we are always providing the best customer service. We appreciate you taking the time to let us know how we are doing. I will be sure to share the feedback with Chris and please do not hesitate to contact either of us should you need anything else. Thank You, Kimberly Hill Customer Relations Director

January 23, 2017

Recall + Car was recalled. Had additional issues re: rattling sound and a pull in the steering. Everything taken care of quickly. Very friendly and expert serv More

by Christine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince
Jan 27, 2017 -

Chapman Chrysler Jeep responded

Christine, Thank you for your recent visit to Chapman Chrysler Jeep. We are thankful for amazing customers like yourself and want to make sure we are always providing the best customer service. We appreciate you taking the time to let us know how we are doing, and I will be sure to pass along the feedback to Vince & his manager. If you ever need anything in the future, please do not hesitate to give us a call or visit. Thank You, Kimberly Hill Customer Relations Director

January 20, 2017

Perfect Virgil was my service writer was there early so I could drop it off at my convenience called and kept me informed on everything and when I picked it More

by Jpntime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Virgil
Jan 23, 2017 -

Chapman Chrysler Jeep responded

Jpntime, Chapman Chrysler Jeep would like to thank you for taking the time to give us a positive review of your experience. We greatly appreciate your business and I will be sure to share your feedback with Virgil & his manager. Please do not hesitate to contact us should you need anything else. Thank You, Kimberly Hill Customer Relations Director

January 13, 2017

Terrible experince Would not deal. Once I agreed on advertised price I had to wait for hours to finalize deal. Sales agent didn't know (or it seemed) answers to many of More

by Hoss
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sal and used car manangers
Jan 13, 2017 -

Chapman Chrysler Jeep responded

Hoss, Thank you for reaching out to let us know about your recent experience at the dealership. At Chapman we strive to perform the best customer experience for our clients and make sure each of you leaves happy. I would like to look into your situation and see how we can get this resolved. Thank You, Kimberly Hill Customer Relations Director 702-558-3095

January 12, 2017

Great Brought in 3 of our jeeps for recalls--Jesse was on the ball. Jesse kept me updated via email. Your service department fast and friendly. I wouldn't g More

by Tena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse
Jan 13, 2017 -

Chapman Chrysler Jeep responded

Tena, Chapman Chrysler Jeep would like to thank you very much for the positive review & feedback on Jesse in our service department. We would like to thank you for your continued business and we look forward to servicing your vehicles in the future. I will be sure to let Jesse know of you kind words. Again, Thank You for your patronage. Kimberly Hill Customer Relations Director

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