Chapman Chevrolet

We brought in our 2010 camaro for some warranty work so we came into see ernest saldana and told him of our concerns and they took it into the shopand said they would need to order the parts and repair it we came into see ernest saldana and told him of our concerns and they took it into the shopand said they would need to order the parts and repair it the next day. So we left the car with them and they ordered the parts and repaired the car the next day.. Thank you for such speedy service.. Don Costa More

We have had a positive association with this Dealership. They were curteous, informative and attentive to all our requirements. They were more than willing to correct any defects that were found and never They were curteous, informative and attentive to all our requirements. They were more than willing to correct any defects that were found and never made us feel that our requests were irrevelent. I would definitely go back again if another purchase was indicated. More

I was very impressed with the whole experience of getting the failed battery in my one year old Saturn replaced. On my initial phone call, a Saturday morning, I was told to come in as soon as I could. When the failed battery in my one year old Saturn replaced. On my initial phone call, a Saturday morning, I was told to come in as soon as I could. When I arrived at the dealership, I was met by the same person I had talked to on the phone. He was very curtious and understood exactly what my problem was and told me it would be about 45 minutes to have it fixed. The waiting room was spacious and very pleasant with complementary fresh popcorn, coffee, sweet rolls and local newspapers. In almost exactly 45 minutes I was told by Jefferey that my car was ready. He had replaced the battery with a new one on warranty. All I had to do was sign the service document at the cashier's window. A very pleasant experience. Thanks alot!! More

We have had nothing but great service from Chapman. Will definately look to Chapman when considering purchasing another vehicle! Eric, our Service Advisor was very easy to work with and our service work wa definately look to Chapman when considering purchasing another vehicle! Eric, our Service Advisor was very easy to work with and our service work was performed with no problems. Thx Chapman! More

We always get good service at a fair price at Chapman. We always get good service at a fair price at Chapman. We bought our truck at Chapman and liked the people there so well we now bring our other GM ve We always get good service at a fair price at Chapman. We bought our truck at Chapman and liked the people there so well we now bring our other GM vehicles to Chapman for their routine and repair maintenance also. Everything about Chapman is great except the requirement for 250 words in this survey. I suggest you change that requirement. More

Jeff was extremely friendly and helpful. I was comfortable the entire time that I was there, and was very satisfied with the quality of work and its promptness. I would strongly recommend this dea comfortable the entire time that I was there, and was very satisfied with the quality of work and its promptness. I would strongly recommend this dealership to anyone needing a GM vehicle serviced. Thank you. More

Ernesto is a great Service Advisor. Ernesto, took the time to explain to us the importance of service and he assisted us with service information we should be aware as owners of a GMC Truck. We would li time to explain to us the importance of service and he assisted us with service information we should be aware as owners of a GMC Truck. We would like to thank Ernesto for all his ard work and help. help. More

Jeff was very accommodating to make alternate arrangements to pick-up my van since I would not be able to get in before the cashier closed at 1:30. My wife and I both appreciated having the extr arrangements to pick-up my van since I would not be able to get in before the cashier closed at 1:30. My wife and I both appreciated having the extra time to return to the dealership at our convenience. Thank you. More

The Service was quick and economical. Everyone that I came in contact with was pleasant and responsive. The service tech made sure that he ahd everything I said required attention written down and rever came in contact with was pleasant and responsive. The service tech made sure that he ahd everything I said required attention written down and reverified each item with me. He gave me an estimate of the charges prior to asking for my authorization and the estimate was the amount I was charged. More

My 2007 Chevy Colbalt was being recalled to have something done to its fuel pump. Upon arrival Jeff was anxious to help the next person, which happened to be me. He explained to me what would be d something done to its fuel pump. Upon arrival Jeff was anxious to help the next person, which happened to be me. He explained to me what would be done to my car, which is often not done, but rather dealers just perform their services and then I pay. Jeff also gave me a personal phone call to let me know my car was ready. In the past I have had either an automated call or not call, so this also gave me positve feelings towards Chapman. When I arrived to pick up my car Jeff took more time out of his day to come up and inform me that in about a month and a half my car was going to have another recall. He then gave me his card and told me just to bring it in and they would definitely find time. Overall, the experience was very positive and Jeff was one of the friendliest, genuine people I have met a car dealership. More