Chapman Chevrolet

Normally we deal with Pattie but on that day she was off. She is very responsive and communicates well, she follows up with our issues and actually makes you believe she cares. I have never had a bad experie She is very responsive and communicates well, she follows up with our issues and actually makes you believe she cares. I have never had a bad experience with this dealership and I have bought vehicles from them back to 1985. Great place to work with, I have bought cars and trucks both, using a variety of sales folk and so far not a problem, I hate pushey dealerships and sales, generally I will walk away rather then listen to garbage.This dealership makes buying and having your vehicle serviced painless. Your survey is a pain and I will not complete one again. love the dealership, hate the survey More

I used to take my car into another dealership for service and it seamed that more often than not, I had some unresolved issue with my car when going to pick it up from them. Not with you guys,...my car was and it seamed that more often than not, I had some unresolved issue with my car when going to pick it up from them. Not with you guys,...my car was purring like a kitten when I picked it up. It was happy and so was I! Another thing that I absolutely loved and appreciated is the fact that you guys cleaned my car not only on the outside, but the inside as well (vacuuming). The other place only washed the outside. Thank you so much, that little extra went a long way with me!! :o) More

Everthing was excellent are customer service advisor was the best.He was very helpful and completed the job with the speed of a rocket. The only thing holding this service center back is price. Go to the R the best.He was very helpful and completed the job with the speed of a rocket. The only thing holding this service center back is price. Go to the Ritz Carlton they would charge the same. You can't keep your dealership going by xxxxxx the public at the service center. The GM time and labor book needs to be rewritten. Other than that 5 stars up for service 10 stars down for price. More

This visit was for some warranty work and the first oil change for our new 2010 Camaro. Kevin was very helpful and got me in and out very quickly. I would and already have recommended your dealership to ot change for our new 2010 Camaro. Kevin was very helpful and got me in and out very quickly. I would and already have recommended your dealership to others. Keep up the good work. We will continue to shop here. More

Fast, efficient and my car was ready when they said it would! Great experience. Dropped it off after hours on a Sunday evening, they called first thing in the morning stated car would be ready in one week would! Great experience. Dropped it off after hours on a Sunday evening, they called first thing in the morning stated car would be ready in one week and it was. Dealt with my insurance company directly for billing. My vehicle is like the accident never happened! More

Did not call me when my service took 2 HOURS longer than expected. Did not review a problem that I was having with my vehicle that I voiced to them. They were very helpful and extremely friendly. Their c expected. Did not review a problem that I was having with my vehicle that I voiced to them. They were very helpful and extremely friendly. Their charges were very high, but it is a dealership, so that is expected. More

Patty is always willing to review what service we have had in the past and not duplicate routine service. She thinks of things and always asks me if I feel we need to look at items ie: tires, brakes, flui had in the past and not duplicate routine service. She thinks of things and always asks me if I feel we need to look at items ie: tires, brakes, fluids, etc. She knows that we have to have a smoothly running car that we can trust at all times. The shuttle driver was excellant, did not make me feel nervous driving with him, knowledgeable of the area, fun to visit with regarding changes in the valley. The cashier (slender, tall) is always pleasant and fast. More

Was greeted promptly and had all of my information when i called for a appointment. Was offered alternate transportation and the shuttle van driver was pleasent. the work was finished sooner than anticipated called for a appointment. Was offered alternate transportation and the shuttle van driver was pleasent. the work was finished sooner than anticipated with a courtesy call from Eric. I would recommend this dealer for any service needs they may need. More

Dealing with Ernest is a joy. He is knowledgeable, personable, and always upbeat. I try to get him every time my truck needs servicing. That is all I have to say, and a 250 character minimum respo personable, and always upbeat. I try to get him every time my truck needs servicing. That is all I have to say, and a 250 character minimum response is ridiculous. Here are some extra words to fill out the requirement. More

I have worked w/Patti in the past on another vehicle. She is an asset to Chapman's she is always friendly, informative and calls with updates. I work at the Camping World on Main/Gilbert and I know how She is an asset to Chapman's she is always friendly, informative and calls with updates. I work at the Camping World on Main/Gilbert and I know how difficult it is to work with the public. We will continue to bring our new Camaro there for all service work. We are now waiting on a part but everything else was addressed as promised. More