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Chapman Chevrolet
Tempe, AZ
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883 Reviews of Chapman Chevrolet
The Service was quick and economical. Everyone that I came in contact with was pleasant and responsive. The service tech made sure that he ahd everything I said required attention written down and rever came in contact with was pleasant and responsive. The service tech made sure that he ahd everything I said required attention written down and reverified each item with me. He gave me an estimate of the charges prior to asking for my authorization and the estimate was the amount I was charged. More
This was easy and hassel free and they did the job right the first time..Great job.. we had the car in and they listened to our concerns and they took the car in and checked it out . we then picked up our the first time..Great job.. we had the car in and they listened to our concerns and they took the car in and checked it out . we then picked up our car and within a week our parts were in and we had all our concerns repaired.. More
The representive who checked me was very courteous and kept me informed as to what they were doing and how long it would take. The waiting room was clean and well stocked.I was informed of an upcoming rec kept me informed as to what they were doing and how long it would take. The waiting room was clean and well stocked.I was informed of an upcoming recall for my vehicle and what to do when my notice arrived. More
When my husband brought home the bill I was confused. I called John Borchard and he took to the time to explain everything to me. I inadvertedly called him at home but he still took his time explaining eve called John Borchard and he took to the time to explain everything to me. I inadvertedly called him at home but he still took his time explaining everything. He didn't make me feel rushed or he didn't seem upset that I called him. He then called me the next day to make sure everthing was ok and asked if I had any further questions. I would recommed Chapman to everyone because of the special treatment I was given. Everyone I have met at Chapman has been top notch! More
This was a good experience with some minor warranty work on my 2009 Express van. Doug has a good presense with customers, and it seemed, a great relationship with his service technicians. It was a pleasur on my 2009 Express van. Doug has a good presense with customers, and it seemed, a great relationship with his service technicians. It was a pleasure working with his team and their "can-do" attitude, and quick response. More
Had a problem with the outside temp gauage. Although it actually functioned properly, they printed the instructions so I may understand it better. The air in the tires was low so they added the nitrogen t actually functioned properly, they printed the instructions so I may understand it better. The air in the tires was low so they added the nitrogen to the tires and checked them for a punctures. More
Can be trusted to do only work that needs to be done, quality workmanship and Eric keeps me informed on the progress. It's hard to find a good dealership and service consultant togeather. He makes your v quality workmanship and Eric keeps me informed on the progress. It's hard to find a good dealership and service consultant togeather. He makes your visit enjoyable. I've been to other chevy dealerships in the area that I would no longer do business with. More
Linda Seamans,Dave Herrmannand everyone in the Chapman Dealership have treated me like a king. They are extemely professional and exceptionally courteous. I feel priveledge to have such a wonderful group Dealership have treated me like a king. They are extemely professional and exceptionally courteous. I feel priveledge to have such a wonderful group of people looking out for both me and my vehichles. More
There is no way I could rate your service any less than outstanding! Eic Erskine is a consummate professional (in addition to being a truly compassionate individual). He made a really bad situation as goo outstanding! Eic Erskine is a consummate professional (in addition to being a truly compassionate individual). He made a really bad situation as good as it possibly could be under the circumstances. More
I have purchased 3 vehicles from Chapman. Service has always been excellent, helpful, and friendly. I especially like the quick service area and use it for oil changes on a regular basis. Customer serv always been excellent, helpful, and friendly. I especially like the quick service area and use it for oil changes on a regular basis. Customer service employees have always answered my questions. More