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Chapman Chevrolet

Tempe, AZ

4.1
882 Reviews

1717 East Baseline Road

Tempe, AZ

85283

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882 Reviews of Chapman Chevrolet

January 30, 2018

The best Experience I love my new car, the best experience I have ever had. Gus Hove did an amazing job explaining everything to me. I will definitely be recommending hi More

by MB
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gus Hove
Feb 02, 2018 -

Chapman Chevrolet responded

MB, I want to thank you for your business and your recommendation of Chapman. Gus is a very talented sales representative and we appreciate the professionalism he brings. If you would like to add any more comment you can reach me directly at 480-752-1401 or by email at chacegibbs@chapmanchoice.com. -Chace Gibbs | General Manager

January 20, 2018

Terrible internal communication Chevrolet made an appt. for me on a navigation/onstar issue that was out of service due to the miles age..that is another matter. Don't ever buy a Che More

by Eric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe
Mar 24, 2020 -

Chapman Chevrolet responded

Thank you for bringing this matter to our attention. Please accept my apologies for your experience and sorry for the delayed response. If you are open to speaking with our dealership and moving forward in a positive direction, please give us a call. Your Friends at Chapman Chevrolet

January 19, 2018

How lazy can you possibly be, Chapman? I came into Chapman Chevrolet at 3:00pm today to return my 2015 Malibu LTZ lease, which expires today, January 19th. Upon entering, I was told that th More

by DontGoToChapman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Inventory/Used Car Manager
Jan 24, 2018 -

Chapman Chevrolet responded

DontGoToChapman, I apologize that you felt the process of turning in your lease was not as expected. We understand that good customer service results in good business, this is very important to us. I would like to talk to you more about your experience, please don’t hesitate to reach me directly at 480-752-1401 or by email at chacegibbs@chapmanchoice.com. -Chace Gibbs | General Manager

January 18, 2018

Great experience Bought a 2017 Tahoe. Called and made an appointment to see the truck. It was ready for me when I got there. Everyone was friendly and helpful. One sma More

by Lori2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Ewing, Dan Landers
Jan 22, 2018 -

Chapman Chevrolet responded

Lori2017, I appreciate your business and your comments about our sales and service department. Curtis is a sales professional who works hard to make sure each customer receives the very best. Thanks again for your business! If you have any more comments please don’t hesitate to reach me directly at 480-752-1401 or by email at chacegibbs@chapmanchoice.com. -Chace Gibbs | General Manager

January 15, 2018

Best Dealership Around Hands down best dealership around. If you are looking for HONEST salesmanship, Chapman Chevy is the place to go. I have been dreaming of getting into More

by Tinymaverick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto Aguilera, Dan Landers, Dexter Nix
Jan 22, 2018 -

Chapman Chevrolet responded

Tinymaverick, We work with everyone no matter what their credit situation is. We believe that everyone deserves a chance to enjoy a vehicle they consider safe, affordable and dependable. It also takes a team of professionals to make sure you receive the very best. Thanks again for your business! If you have any more comments please don’t hesitate to reach me directly at 480-752-1401 or by email at chacegibbs@chapmanchoice.com. -Chace Gibbs | General Manager

January 13, 2018

Customer Service The BE$T ! Service is awesome! Everytime I go to Chapman ,they are very good to me and my Needs , the best dealer in Arizona!!! More

by 123abbey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane F.
Mar 24, 2020 -

Chapman Chevrolet responded

Thank you for your 5-star review! We greatly appreciate your business and we are happy to hear your positive feedback! Your Friends at Chapman Chevrolet

November 05, 2017

Best Possible Experience!!! Even this late in the year we found EXACTLY the vehicle we wanted! It's an absolutely gorgeous 2017 Tahoe. We were also fortunate that Jeff Prince pho More

by Margo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Elliot, Jeff Prince
October 02, 2017

ARecall my Eqinox Eric was very professional and I felt very comfortable with him. I thought it was going to be a big ordeal, but the recall was much, much quicker than More

by Mitchell
Recommend Dealer
Yes
Employees Worked With
Eric Morrison
Oct 05, 2017 -

Chapman Chevrolet responded

Mitchell, thank you for reviewing your service visit with Eric and Chapman Chevrolet. We appreciate you taking the time to post. I will share with Eric and the team. Thank you, again. Chad McDonald – Service Director

September 12, 2017

Best dealership We came in looking for a Chevy cruze around the 2013 range we got Curtis Ewing in sales to help us. Of course the first day we didn't find anything th More

by bakerbaker115
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Ewing
Sep 18, 2017 -

Chapman Chevrolet responded

I really appreciate your feedback and comments on your amazing experience! This is the reason why people keep coming back to us, to get their next vehicle and service solutions. Problems do arise, but it’s true; regarding how well we keep our word and perform outstanding customer service. Thanks again and congratulations on your new vehicle! If you have any other comments, please don’t hesitate to reach me directly at 480-752-1401 or by email at chacegibbs@chapmanchoice.com. -Chace Gibbs | General Manager

September 04, 2017

Great customer service Linda went out of her way and found me the truck I needed. I've dealt with other valley Chevy dealers and no one comes close to what Customer Service More

by Lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Seamans
Sep 08, 2017 -

Chapman Chevrolet responded

Lee - Happy to see you had an amazing experience! Linda is fantastic and valued member of our team. We look forward to your continued business and hope you enjoy all the services that we have to offer here. If you have any more comments, please call me directly at 480-752-1401 or by email at chacegibbs@chapmanchoice.com. Chace Gibbs | General Manager

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