Chapman Chevrolet

Eric Erskine always takes fantastic care of me and when Eric isn't there Kevin Mooney is always there for me with exceptional service! I drove in for a recall on my Silverado. While I was there also had m Eric isn't there Kevin Mooney is always there for me with exceptional service! I drove in for a recall on my Silverado. While I was there also had my oil changed, tires rotated. Eric had my truck washed and it looked great when I picked it up. Thank you Eric! More

On September 3rd I took my vehicle in for a brake inspection,a general inspection and approved an oil change. Advisor Bonkows called and left a message asking if I wanted to approve a front end alig inspection,a general inspection and approved an oil change. Advisor Bonkows called and left a message asking if I wanted to approve a front end alignment. I called back and said "No". When I picked up the vehicle the alignment had been completed without my approval. I am not happy with these tactics. I feel I paid for over $60.00 of unathorized service. I called to speak with the advisor that afternoon and left another message in his voice mail to call me about the service. No one has returned my call. I would appreciate a reply to this complaint please. Nancy Axtell More

warranty repair was great - we didn't expect such a quick resolution. However, not all the work was done. we asked for a trip check of tires & hoses but that wasn't done at all. Also, we forgot to ask abo resolution. However, not all the work was done. we asked for a trip check of tires & hoses but that wasn't done at all. Also, we forgot to ask about the recall notice but no one mentioned it either. Should your service department not be aware of these? Shon is super in any case. More

I bought a 2010 HHR. I had several people calling me it was really confusing and I had to make several calls to Dan Landers and left voice which he didn' return my calls most of the time. I had to make sev was really confusing and I had to make several calls to Dan Landers and left voice which he didn' return my calls most of the time. I had to make several trips to the dealership which cost time and gas. Zenon Jusko the saleman was the only one I can give an excellent rating. He was the only one that anwseer all my call or called me back. Also there was big stain in the back carpet and they tried to wash it out and then tried to steam it out and finally Zenon ordered a new one which I got in 2 days. I bought my 2007 HHR from Chapman and at that I got good sservice,but won't being buying another car there. I notice there were not any of the same employees that were there 3years ago when bought my 2007. More

Len knew who I was from a phone call the day before. He remembered the issues I had called about and expedited the check-in process. Len called me as soon as the work was completed with a detailed report remembered the issues I had called about and expedited the check-in process. Len called me as soon as the work was completed with a detailed report of what occured and what was checked. When I picked up my truck, we talked briefly and I was very pleased with the server and the overall visit. More

My wife near the dealership took the car right in after hearing this knocking on the passenger side after turning the car off. I had this happen that moring for the first time also. Patti worked my wife ri hearing this knocking on the passenger side after turning the car off. I had this happen that moring for the first time also. Patti worked my wife right in and made the repairs on the air inlet actuator while she waited in a shorter time than promised with a car wash to boot. We have a GM Service contract with a$100 dollar deductible. Becausee we are also on Preferred Owner Program it cost us less than $100. This is why we are very pleased. More

The staff is always ready and willing to help with any matter that is brought in. I have brought my car in for service numerous times and have always had a wonderful experience. All staff is knowledgeab matter that is brought in. I have brought my car in for service numerous times and have always had a wonderful experience. All staff is knowledgeable in their area and are always willing to do what I need them to do. My car is always clean when it is returned which is very welcome. More

Len was excellent! My visit was unplanned, yet he made sure the work was done the same day and made arrangements for a rental car for me so I could get to work. I will definitely have all my service done sure the work was done the same day and made arrangements for a rental car for me so I could get to work. I will definitely have all my service done at Chapman...and will ask for Len. I live it Chandler but my experience justifies the drive to Tempe! More

shon has looked after my truck since i've had it. it's comforting to know that he will keep me safe on the road and not fleece my wallet. the work is timely and professional. you are very lucky that shon comforting to know that he will keep me safe on the road and not fleece my wallet. the work is timely and professional. you are very lucky that shon is your employee. xxxxxxxxxxxxxxxxxxxxxxxxxxxx More

Chapman Chevrolet has always given me great service! The people at Chapman are friendly and always helpful with anything I need. I will always come back here and recommend to friends and family. Thank people at Chapman are friendly and always helpful with anything I need. I will always come back here and recommend to friends and family. Thank you for your great service! Anna Lopez More