Chapman Chevrolet

I was very pleased with my first experience of using Chapman's service department. Len Bishop provided outstanding customer service to me. I had extensive work done on my 2002 Chevy Lumina. I was pro Chapman's service department. Len Bishop provided outstanding customer service to me. I had extensive work done on my 2002 Chevy Lumina. I was provided a car during the two day repair for my use. More

i like the service i continually get from kevin.he personally makes sure my work is done right and on time.kevin runs me inside to make sure i get a cup of coffee, then we walk out to his both and he personally makes sure my work is done right and on time.kevin runs me inside to make sure i get a cup of coffee, then we walk out to his both and he answers all my questions about my truck and about, maybe,looking at a new model truck.i would not work with anybody else,i call just to make sure he is in. thanks kevin. everyone who comes in contact with me are very professional,smiling and pleasant.thanks to you all. most appreciated thomas slagel More

The people at Chapman Chevrolet made me feel welcome. They responded quickly to my request for service on my Saturn vehicle and the quality of the maintenance plus the timely completion exceeded my expec They responded quickly to my request for service on my Saturn vehicle and the quality of the maintenance plus the timely completion exceeded my expectations! I will gladly continue to use Chapman Chevrolet as my Saturn repair facility and I will consider them when it's time for a new vehicle purchase. More

Ernest Saldana was the Customer service rep. who handeled my car issues. He was great with his welcome to me as a first time client. I am a Saturn owner and was referred to Chapman. He explained what the pro my car issues. He was great with his welcome to me as a first time client. I am a Saturn owner and was referred to Chapman. He explained what the process was going to be and his immediate follow to explain the situtation and how they were going to fix my car. I was so please with the out come. I was always very pleased with my saturn dealership and was a bit concerned about the move to Chapman, but because of the way Ernest handled the situation, I am very confident about having Chapman as my dealship. Ernest was great. More

I do believe that the amount that was charged coul have been cheaper,becuase all that was done was a oil change. I went to the saturn dealership often to get my oil change, the also perform a check list on been cheaper,becuase all that was done was a oil change. I went to the saturn dealership often to get my oil change, the also perform a check list on my vehicle, as well as washed my car, this was not done on my visit to chapman hence the review I gave chapman service. More

Customer service is outstanding, all problems with veh, tooken care of right away, and questions answered, to my satisfaction, very happy with the service I have always received from your dealer ship. Will tooken care of right away, and questions answered, to my satisfaction, very happy with the service I have always received from your dealer ship. Will highly recomend u to all friends, etc...\ Thank you Andrew Tomasko More

Kevin is always very helpful when I bring my vehicles into the Service Department. After the work was completed, he was able to answer my questions about past service and explain what and why the items into the Service Department. After the work was completed, he was able to answer my questions about past service and explain what and why the items were serviced on my vehicle this time around. Kevin has always been extremely knowledgable and it is a pleasure to work with him. More

I had to come in for a recall on my vehicle. I was very impressed with the service from the minute I drove up. From the quick service to take my vehicle, from the breakfast items, beverages, and set up of impressed with the service from the minute I drove up. From the quick service to take my vehicle, from the breakfast items, beverages, and set up of the waiting area, to everyone that I interacted with. I generally don't go to dealerships for any service but considering the service I received this past weekend, it seems to be worth the effort! I appreciate the service and will definitely be back again. Thank you! Christa Thompson Witson More

Patti Vantine is a great service writer, she knows her customers, knows their cars, and always follows up. The technician did a good job on the alignment, but some of the settings at final were outside t customers, knows their cars, and always follows up. The technician did a good job on the alignment, but some of the settings at final were outside the manufacturers specification listed on the job sheet. Close is not good enough, spend the extra 10 minutes to report the settings as within factory spec. And beware of upselling beyond what is reasonable, quoting almost $800.00 to change the shock absorbers, (not strut, and no control on this Vette) when the cost of the shocks is about $125.00 (your price) is beyond the realm of reason. More

I forgot his name, he greeted me at my vehicle, took me request and my Camaro to be serviced. They did an exceptional job and quick too, they also washed it. Good job and I'm sorry I didn't remember his na request and my Camaro to be serviced. They did an exceptional job and quick too, they also washed it. Good job and I'm sorry I didn't remember his name. When service is good you don't make a point of knowing who helped, but things go bad you sure do. GOOD SERVICE, thanks, Marvel More