Chapman Chevrolet
Tempe, AZ
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882 Reviews of Chapman Chevrolet
You are awesome! Had a TERRIBLE experience at Freeway Chevy when we went there by mistake a few weeks ago. It was such a refreshing pleasure to return to Chapman and your wonderful service. Its obvious Chevy when we went there by mistake a few weeks ago. It was such a refreshing pleasure to return to Chapman and your wonderful service. Its obvious that the employees at the Freeway Chevy location are very unhappy, and yet at the Chapman location the difference is obvious. Friendly, quick, - just perfect service. Thank you all! More
Took twice as long to do than I was told.(but you were very busy)...Tires rotated but don't think pressure moniters reset because reading were same as when I went there..(my left front was lower than rest very busy)...Tires rotated but don't think pressure moniters reset because reading were same as when I went there..(my left front was lower than rest and same after I left...Oil life moniter was not reset but pulled back in and Eric reset it...Another reason I don't don't believe tire moniters were...First time at this dealership since you took over saturn service... More
This was my first visit as an "orphaned" Saturn owner and was made to feel very welcome and comfortable with the service. I didn't think that my previous Saturn dealers service could be equalled, b owner and was made to feel very welcome and comfortable with the service. I didn't think that my previous Saturn dealers service could be equalled, but I now have changed my mind. Great job from start to completion - service writer to cashier. More
Eric listened to my concerns then addressed them through the service department. He was able to through warranty replace four General Tires for a "chunking" problem. My vehicle was ready when he said it w the service department. He was able to through warranty replace four General Tires for a "chunking" problem. My vehicle was ready when he said it would be. When I arrived to pick it up it was washed and ready. Edith the cashier took care of my paper explained the loyalty program took the deductions off the bill and had my on my way in a courteous and professional manner. Thank you Chapman Chevrolet. More
I have purchased my last two vehicles from Chapmans and have always received friendly,professional and fair treatment from all the associates that I have had contact with. This visit I was in for a lube have always received friendly,professional and fair treatment from all the associates that I have had contact with. This visit I was in for a lube,oil and filter change along with what I thought was a leak of power steering fluid. Eric pointed out that I was about due for a tire rotation so I agreed to that also. Although no leak was found I was allowed to see for myself that there was no sign of a leak which further varified the fact for me. I deeply appreciate the personal attention that both I and my vehicle were given. Although there is another dealer considerably closer to me I will continue to utilize your far superior dealership. More
I brought my car in because there was a popping noise when I turned and a scraping sound. Plus the car seemed to slide a little. One male friend and a male relative said it had to do with where the CV b when I turned and a scraping sound. Plus the car seemed to slide a little. One male friend and a male relative said it had to do with where the CV boot and the axle meet. When I checked out, the note on the repair slip was that the CVC boot wasn't torn. I never said anything about the cvc boot being torn. I was more concerned about the axle end of it. So I only hope nothing happens! More
My husband I searched for the right vehicle and the right price. We went to other places, but they did not have the complete package. As soon as we met Duane, we both knew we not only had the right person on price. We went to other places, but they did not have the complete package. As soon as we met Duane, we both knew we not only had the right person on our side, bur we were confident he would be fair in dealing with us...we just knew. Not only did we get a great deal and great service from Duane, when we went to the finance office, we foud it a pleasure to talk to Dan Landers. He was a joy during our entire time in his office. Thanks for the great service! Sandra Ryan More
I have given this dealership a high rating because they were very nice and accommadating. I felt they were honest and straight forward and it made me feel like I wasn't wasting my time there. I would gla were very nice and accommadating. I felt they were honest and straight forward and it made me feel like I wasn't wasting my time there. I would gladly recommend to others interested in getting a new vehicle. More
The service was very fast and Douglas was very helpful. I will difinately take my car back there for any services.I'm very happy that Chapmans Chevrolet not only has service for Chevrolet but also services S will difinately take my car back there for any services.I'm very happy that Chapmans Chevrolet not only has service for Chevrolet but also services Saturn. This makes it a one stop shop for all of my vehicles. Thanks again Douglas!! More
I bought my Isuzu HTR new from this dealer. Over the past couple months I have had a few issues resulting from poor engineering on Izusu product and the service dept. will not cover repairs. I will not be ta couple months I have had a few issues resulting from poor engineering on Izusu product and the service dept. will not cover repairs. I will not be taking my vehicle back to them unless this issue is resolved. More