Chapman Chevrolet

Jackie has worked with me for over two weeks to help get the best deal she could for us. She gave 110% to ensure the quality of our experience was amazing. She worked every possible angle she could with ens the best deal she could for us. She gave 110% to ensure the quality of our experience was amazing. She worked every possible angle she could with ensuring we received every discount we could and to help get us out of the inequity of our old vehical. Throughout the weeks of working with Jackie, she showed how much she loves her job and has shown that there are employee left in this world with great customer service skills. She cared for the well being of my children and made sure we were in a vehical that would also meet the needs of my 3 growing boys. She was always so patient with me when I would call to ask any question or inquire about anything. She also called in the days after te purchase just to ensue that everything was still going good and just to see how I was enjoying the HHR. It was truely an amazing experience! This is the second vehical that wehave bought from Chapman Chevorlet and by far Jackie is the best sales representative I have ever worked with. She made the whole experience painless and effortless. I would have to say that working with Jackie has actually made purchasing a vehical fun and xciting. With her great customer service skills and extream knowledge of the company and vehicals on site, she is an asset to your company. I hope that Jackie can be recognized for her oustanding abilities. I also hope that she can keep doing what she does and helping families just like mine! Thank you guys for giving me a chance in this rating to truely express my sincire gratitude and appriciation I have have for Jackie and the rest of the staff at Chapman Chevrolet. This is a great company and you guys will have my business for life! Thank you guys! More

Ernest was nothing but a class act. Attentive, friendly, knowledgeable, sincere. My overal experience was excellent. I brought my car for a recall letter I received and Ernest not only helped me with the re knowledgeable, sincere. My overal experience was excellent. I brought my car for a recall letter I received and Ernest not only helped me with the recall, but also with another issue that was found in the car. Thank you Luis Amezcua More

I always appreciate the work done covered by a lifetime guarantee that if anything goes wrong as long as I have the vehicle as a major plus. Chapman Chevrolet has the nicest staff, from the service recept guarantee that if anything goes wrong as long as I have the vehicle as a major plus. Chapman Chevrolet has the nicest staff, from the service receptionist, the service managers, and the cashier. More

I have had nothing but great service since 2005. The staff is always friendly and accommodating. Doug has met all of my service needs without issue. The costs of services are discussed fully and in a staff is always friendly and accommodating. Doug has met all of my service needs without issue. The costs of services are discussed fully and in a timely manner. The cashier is always friendly! More

Just one promblem that happen had the windows tinted came in at 800am and was told it would take 2 to 4 hours. Well it took 5 hrs to be ready. The price on the window tint was fare was stated 195. That was a in at 800am and was told it would take 2 to 4 hours. Well it took 5 hrs to be ready. The price on the window tint was fare was stated 195. That was a good price but the front window tint I was charged 45 more, thought that was a little to high for a little strip on the front window. So I paid for it anyway to get it done all at once. But to say 2 to 3 hrs and take 5 is a big differance. Thank you for your time with matter. Wayne More

I had came to your dealership for service and left with a new-used car. You salesman was great to work with and so was your man in finance. I just wish that I could have got alot better deal and was not pay new-used car. You salesman was great to work with and so was your man in finance. I just wish that I could have got alot better deal and was not paying more than double of what I was paying on the car I traded in. Thank You and have a great day. David Vaughan More

Ray, Dave , and Jeff went above an beyond to make the sales experience great. I'm very happy with the price and the car I received. After driving the car for several days I'm happy with the condition the sales experience great. I'm very happy with the price and the car I received. After driving the car for several days I'm happy with the condition they gave it to me (especially since it was bought pre-owned). More

I was very pleased with the knowledge and professionalism of the employees of Chapman. I was informed about the diagnostic charge but the work was under my warranty. My vehicle was left and the work was comp of the employees of Chapman. I was informed about the diagnostic charge but the work was under my warranty. My vehicle was left and the work was completed the same day. It was only a few hours to complete the work on my car. More

I went to Jeff because I trust him to give me a truthful and honest answer. My HHR was not behaving right and I wanted to know why before I went accross country. He drove it and told me what he thought it and honest answer. My HHR was not behaving right and I wanted to know why before I went accross country. He drove it and told me what he thought it might be. He was right. The price was remarkalbely lower than I thought it would be. That's good. It now give me more gas money to travel. More

I have been using a "mom & pop" service shop for years as it is one that my family trusts and knows the owners. I have been hesitant to use a "dealership" for service as they typically are shop for years as it is one that my family trusts and knows the owners. I have been hesitant to use a "dealership" for service as they typically aren't the most economical choice, nor do I know anyone in the business. Kevin has been wonderful to educate me on each repair, allowed me to price check the repairs with others to ensure that I was getting a fair price & has earned a level of trust with me as he has shown that he is an honest man. Car repairs will happen, but honesty doesn't always go with it. Thank you for providing me with good, honest & trust worthy service! More