Chapman Chevrolet
Tempe, AZ
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882 Reviews of Chapman Chevrolet
I have always had a good experience with my isuzu trooper but your price on parts are outrageous. I am thankful Pattie was able to give me a break on a few things but as a car enthusiast and someone who alr but your price on parts are outrageous. I am thankful Pattie was able to give me a break on a few things but as a car enthusiast and someone who already works on his own cars, I found the exact part you were selling for a 1/3 of the cost. More
Chapman Chevrolet is awesome. I was there on tuesday to purchase a new Tahoe LTZ from Victoria who really went above and beyond as did everyone involved. Yesterday I came back to get the windows tinted, a purchase a new Tahoe LTZ from Victoria who really went above and beyond as did everyone involved. Yesterday I came back to get the windows tinted, and it cost less than I expected and they had me finished in a few hours. Very well done, happy to do business with Chapman. More
It is a shame that even though i have brought my car back to you for the same situation 2 times, have had prolonged waiting times due to the un-effiency of the service department and their lack of understand to you for the same situation 2 times, have had prolonged waiting times due to the un-effiency of the service department and their lack of understanding, and ability to order correct parts not one, twice but 3 times I have had the car in their service department. There is always a waiting period due to lack of being thourough. I will never recommend this dealership or their service staff to anyone due to the intense high amount of frustration and problems not being resolved. More
Purchased a used are and paperwork was fast but after finishing paperwork found out car had to be safety checked. After waiting an hour and a half then waited another hour and a half for the detail shop finishing paperwork found out car had to be safety checked. After waiting an hour and a half then waited another hour and a half for the detail shop to get done. Had two children with us so would have liked the safety check to have been done while doing paperwork as well as detailing More
Eric listened to my concerns, was very helpful, and went above and beyond the call of duty when meeting my needs. I would recommend Chapman Service to anyone who wants to have their car maintained by a qua above and beyond the call of duty when meeting my needs. I would recommend Chapman Service to anyone who wants to have their car maintained by a quality, reputable, company. Thank you for putting the customer first. More
Over the past several years, I have purchased three new vehicles from Chapman Chevrolet. Bruce Frye has been my salesman and Patti Vantine my service writer. Both Bruce and Patti have been exceptioal in t vehicles from Chapman Chevrolet. Bruce Frye has been my salesman and Patti Vantine my service writer. Both Bruce and Patti have been exceptioal in the way they have performed. I am extremely pleased with both my sales and service experiences. I would highly recommend Chapman to my friends and family. More
I found my visit to be very pleasant and enjoyable in very respect. The only reason I gave a "good" rating to quality of work was because a hose was knocked off and after I left my check engine light ca very respect. The only reason I gave a "good" rating to quality of work was because a hose was knocked off and after I left my check engine light came on so I had to come back. It was immediately fixed and in a pleasant and apologetic manner. More
My experience with the service department was great until my car was brought out. I dropped it off on Sat and told them I would return for the pick up of it on Friday am. I was assured the work would be comp my car was brought out. I dropped it off on Sat and told them I would return for the pick up of it on Friday am. I was assured the work would be complete and that they would wait to wash it until Friday am. When my car was presented to me it was filthy. It had rained the day before. The gentleman who brought it to me apoligized and stated it cost him nine (9) dollars to wash a car. I guess the look on my face was enough to prompt him to ask if I wanted it rewashed. There is no reason a car should ever be presented to an owner dirty and I don't care how much it cost for them to rewash it. Operating costs should never be discussed with customers. More
GM gave me a complimentary service voucher for several oil changes and tire rotations, although the dealership is a little distance from my home, I decided to try one. Like the survey answers stated the e oil changes and tire rotations, although the dealership is a little distance from my home, I decided to try one. Like the survey answers stated the experience was quite pleasant. I will definity use this dealership for all my auto needs. More
Kevin took care of my needs with my oil change and Kevin took care of my needs with my oil change and putting my 2nd set of tires and wheels on my truck. I will use him as my service advisor for all m Kevin took care of my needs with my oil change and putting my 2nd set of tires and wheels on my truck. I will use him as my service advisor for all my future truck needs. The pricing I received was great and the dealership is clean and friendly. I have already recommened Chapman Chevrolet to friends and family. More