Chapman Chevrolet

I received an email from your dealership informing me that I could get an oil change through you and be in and out of the dealership in 29 minutes or less. The service itself was satisfying, however, it that I could get an oil change through you and be in and out of the dealership in 29 minutes or less. The service itself was satisfying, however, it took 70 minutes to change the oil. Had I known it would have taken this long I wouldn't have attempted to do it during my lunch break which I ended up being back an hour late due to the time it took. I don't mind waiting for service but I would suggest if getting something complete in 29 minutes or less is obviously impossible, do not advertise it so people like myself are inconvenienced. More

I brought my truck in to have items installed that I purchased with my truck. They did a fine job of installing the equipment and in a timely manner. purchased with my truck. They did a fine job of installing the equipment and in a timely manner. More

Excellent customer service. There were numerous symptoms with my car but they ultimately identified the single cause of all of them. The turnaround was very quick but you do end up paying dealer prices. I with my car but they ultimately identified the single cause of all of them. The turnaround was very quick but you do end up paying dealer prices. I thought Kevin was a great guy and he kept me well informed throughout. More

Pattie was great to work with and my expeinece was positive. I had to bring my truck back a second time because there was still noise coming from the brakes. Pattie and the service techs made sure eve positive. I had to bring my truck back a second time because there was still noise coming from the brakes. Pattie and the service techs made sure everything was satisfactory. Thank you. More

I used the express lube. Gary welcomed me and as what I needed. He was very friendly and seemed very knowledgeable. My SUV was serviced in no time. It was a great experience. needed. He was very friendly and seemed very knowledgeable. My SUV was serviced in no time. It was a great experience. More

The radio in my camaro went out. I made three trips back to the service department. Eric was very honest in what was going on and shared his frustration that it was not fixed each time. I know that there to the service department. Eric was very honest in what was going on and shared his frustration that it was not fixed each time. I know that there are losts of people who would have lost patience but because of his honesty I could deal with the delay. I rated your service excellent for this. Eric deserves a pat on the back for going the extra mile to keep a customer satisified. I will be back. Thank you. More

I came to pick up my truck from auto body repair, and several details were not finished. There was loose molding rubber on the hood and a missing hood clip. I ended up having to come back to the shop t several details were not finished. There was loose molding rubber on the hood and a missing hood clip. I ended up having to come back to the shop to get the details finished. In addition, there is over spray in the engine compartment. Everyone was very helpful in the process, but the attention to detail was really lacking. More

We would have to say that this was the best car buying experience we have ever had. Raheem was extremely knowledgable about the vehicle and answered every question we had. We felt no pressure or the typ experience we have ever had. Raheem was extremely knowledgable about the vehicle and answered every question we had. We felt no pressure or the typical "hard" sell that you usually receive when stepping onto a dealership lot. The sales manager as well as the finance manager were great to work with as well. We have told everyone we know how great the experience was and to go see Raheem at Chapman Chevrolet. More

We purchased two vehicles from the recent tent sale and are thoroughly satisfied with the level of support received. Working with the sales team (Eric Ausen, Bill Van Skyhook & Chase Gibbs) they worked ti are thoroughly satisfied with the level of support received. Working with the sales team (Eric Ausen, Bill Van Skyhook & Chase Gibbs) they worked tirelessly to get the right deal for us with Ally, the finance partner with GM. Not only did I lower my car payment, which was my main motivation, I got a greener vehicle with better safety features. Josh in finance was a real pleasure to deal with. We had all the negotiating done up front and we were in and our of the finance area in less than 30 minutes which made my wife very happy. More

Everything was wonderful from start to finish! The staff was very friendly and helpful. Everything was done and delivered as promised and on time. I plan to use Chapman Body Shop to do some other repairs was very friendly and helpful. Everything was done and delivered as promised and on time. I plan to use Chapman Body Shop to do some other repairs on my vehicle based on this current experience! More