Chapman Chevrolet

He was awesome! He deserves a raise and an upper management position. He took the time and patience when working with me. You should be proud to have Carlos Lopez as an employee! management position. He took the time and patience when working with me. You should be proud to have Carlos Lopez as an employee! More

All the staff at Chapman Chevrolet are FANTASTIC. we purchased vehicle in the past and have not always had the best experience. I can definitely say i have a new home when it come to buying cars. very c purchased vehicle in the past and have not always had the best experience. I can definitely say i have a new home when it come to buying cars. very comfortable atmosphere, very good people always helping and friendly, assisted us in every part of our deal. Ray, George and Tyler went out of there way to make us the best deal. I will definitely be back and will send all my friends and family to them. KEEP UP THE GOOD WORK YOU GUYS ROCK!!!! More

we had the worst unorganized service ever, none of them knew there job..including the managers.we were given pending terms 2 times trying to lease a new car,after driving many hours to get there,we ended u knew there job..including the managers.we were given pending terms 2 times trying to lease a new car,after driving many hours to get there,we ended up not doing any terms the price just kept going up. the only good thing was they refunded our deposit in a timely manner. my advice to all dont go there. and never try to trade in a year end lease,they dont know how to do that either.i have never been to a dealership when terms that you sign the first time werent right,they even got it wrong the second time so third time they lost. i should have read reviews first. More

I recently bought a car from Chapman Chevrolet. I was very pleased with the service I got from George Salman. He was helpful, knowledgeable and very professional. I will defiantly refer my family and fri very pleased with the service I got from George Salman. He was helpful, knowledgeable and very professional. I will defiantly refer my family and friends! More

Had a great experience with this dealership. I've been royally screwed over in the past and they did not even try to do some of the stuff the other dealerships would do. I would definitely return to been royally screwed over in the past and they did not even try to do some of the stuff the other dealerships would do. I would definitely return to Ray Russo and George Salman to purchase another vehicle. They were both extremely knowledgeable and helpful. More

On the evening of Monday September 9th the ignition on my Saturn ION locked up and the car would not turn off. Nothing I knew to do was fixing the problem. I was FREAKING OUT. I called Chapman Chevrolet Saturn ION locked up and the car would not turn off. Nothing I knew to do was fixing the problem. I was FREAKING OUT. I called Chapman Chevrolet on Baseline in Tempe and spoke with Jason Strachan. I explained my dilemma and asked if it would be okay to drive over. He said 'sure!' I was met with a welcoming smile, despite it being 15 minutes before close. Jason and two of his colleagues took the time to help me right away: opened the hood, removed a fuse and stopped that car! I was sent home with a loaner and a lot less stress than when I arrived. (my only other alternative would have been to let the car run out of gas - can you imagine?) The following morning Len in Service called to tell me what the problem was and what it would cost to repair. Several hours later, I'm back on the road! I am forever grateful for Jason and his colleagues who came to my aid. They were professional, encouraging and so kind. They literally rescued me from the NIGHTMARE of ‘the car that would not stop running.’ Based on this experience, from this day forward, I will tell everyone who’ll listen about the extraordinary customer service and assistance I received at Chapman on Baseline. And when the time comes, I will be shopping for my next vehicle there – because Jason and the Chapman team ROCK! Nancy E. Blabe More

My experience at Chapman Chevrolet in Tempe, AZ on September 2, 2013 was the best car buying experience of my entire life. Carlos from the sales department greeted us as we walked up to the sales bui September 2, 2013 was the best car buying experience of my entire life. Carlos from the sales department greeted us as we walked up to the sales building and asked "how may I help you". I appreciated the fact that he didn't "pounce" on us like a "vulture" (which I have experienced at other dealerships). We told him we were interested in purchasing a 2012 or 2013 Chevy Cruze. Carlos said he would be glad to help us find a car. Because it was hot and humid he said he would get a vehicle to drive us to the lot to look at cars. We looked at a few Cruze's and as we were heading back to the building Carlos said he wanted to show us a 2013 Malibu that he thought we might like. He said he would be able to offer us a great deal on this car and he was right. We really liked the Malibu and while he was getting pricing on the Cruze's we decided that we wanted the Malibu. When he came back and we told him this he said "I will be glad to work with you on buying the Malibu". What ensued was a pleasant, friendly, and honest negotiating session. Carlos was very informative on the car itself and the pricing. He treated us with respect, kindness, and care. He mentioned the golden rule of "do unto others as you would have them do unto you". He gave us a great deal on a great car and we will certainly recommend him and Chapman Chevrolet to family and friends that are interested in buying a vehicle. Carlos listened to us us from the start and never tried to sell us something we didn't want (which I have experienced at other dealerships). If I could give Carlos and Chapman Chevrolet 20 stars on the review I would! Thank you once again Carlos and Chapman Chevrolet, when we are ready to buy another vehicle we will be heading to Chapman Chevrolet! More

I HIGHLY un-recommend buying a car car here , unless you never plan on selling it, and dont mind replacing . DO NOT trade in a vehicle there. DO NOT even bother getting them to buy yours. horrible busines never plan on selling it, and dont mind replacing . DO NOT trade in a vehicle there. DO NOT even bother getting them to buy yours. horrible business model, disigned to get the most out of people thinking they are getting 'great deals' on rental fleets. the slaeman steven cursing on the test drive and saying this SHi* nice i understand you want to sale a car but reall. Talks about how he sales and get paid ... im looking for a car not to hear about yourself i felt pressure i felt like i had no choices do not come here they make you leave with what they want Steven was the worst wish someone else was there when i walked in. i know he will not last for long More